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It was on time

Flying is no longer a luxury over any other form of transportation. It was at one point. The only reason to fly is to get there faster. No appreciation was felt for for helping pay Frontier's bills.

Went smooth and without delays

Seat was very comfortable

No food to buy

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight delayed provided snack in terminal at gate.

Flight delayed three hours

Had more leg room.

The delay in the flight. The extended boarding process.

Cheap price

4 hour delay and terribly uncomfortable plane.

Overall it was a lot better then my flight to Atlanta

The seats are extremely hard

Ridiculous delays.

This was my first flight on Frontier and will undoubtedly be my last. On top of the $25 per bag we were charged to check, the $1.99 we were charged for an in-flight soda, and the overall surliness of not only the flight crew but the desk employees as well it was without a doubt one of my worst flying experiences. By the time you factor in all the extra charges I don't even think I saved any money by going Frontier versus a more mainstream airline.

I liked the availability of flight times. Complimentary water was crucial.

Fees for carry on Fee for having a seat picked Could not check in at the self serve kiosk due to the seat-buying-scam The plane's cabin was in poor condition for both flights: Torn seats, broken seat trays and noisy overhead compartments. Bathrooms are small as well as the seats overall - and this is coming from a "size medium male". The quality of customers on the flight was unfavorable, I will no longer book cheap flights with frontier. Especially since frontier is not much cheaper than other options.

The crew was accommodating & professional.

Yes, the price of the ticket was attractive, but connecting through Denver to San Francisco with a 5 hour layover is excessive.

great staff, kept checking on us and offering beverages/food

got extremely hot in the cabin right before landing all the way through exiting the airplane

Comfortable seats, friendly crew, free fast WiFi

Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!

I liked how the flight attendants treat people in this flight. Thank you all.

I didn't like how long the flight was, but that is not up to anyone to decide. I liked my stayed in the airplane.

The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!

They did not check the toilets before we left so we were diverted to St. Louis and I arrived in charlotte 3 hours late

Departure and arrival right on time awesome

Flight crew is nice.

I'm a small to average sized woman and I had no room to move. It's the only airline that goes from Atlanta to Atlanic City so I have no choice. Oh and the 2 hour delay was aweful too. I understand these things happen but I never expect that in May.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Attendents were funny

People slamming seats crowded, disrespectful, loud $55 baggage fre is robbery

Crew was very nice and polite. And fight was good.

With Spirit you pretty much know what to expect.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.