The Langham, Chicago is centrally located in Chicago, a 5-minute walk from Michigan Avenue and 12 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has 15000 square feet (1350 square meters) of space consisting of conference space and meeting rooms.
Skip to main content
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
Best Hotels in Near North Side (Chicago)
Overall 9.5 Excellent
Based on 1,881 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Excellent
9.6
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Excellent
10.0
Pros: Location is excellent.
staff is good.
Excellent
10.0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Excellent
9.1
Pros: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.
Excellent
9.7
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Excellent
9.7
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Excellent
10.0
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Excellent
10.0
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Details
Reviews
Overall 9.5 Excellent
Based on 1,881 reviews
Cleanliness
9.7
Location
9.6
Vibe
9.5
Service
9.4
Pool
9.3
Amenities
9.3
Room
9.2
Wellness Area
9.1
Comfort
8.8
Food
8.5
Breakfast
6.7
Value for money
4.9
Location
9.7
Amenities
9.4
Vibe
9.4
Service
9.2
Room
8.7
Comfort
8.3
Location
9.6
Service
9.5
Vibe
9.3
Room
8.9
Comfort
8.8
Food
8.7
Location
9.7
Service
9.3
Room
8.9
Comfort
8.9
10.0 Excellent
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Cons:
9.6 Excellent
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Cons: The additional room service charge
10.0 Excellent
Pros: Location is excellent.
staff is good.
Cons:
10.0 Excellent
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Cons: We loved everything about it.
9.1 Excellent
Pros: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.
Cons: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.
9.7 Excellent
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Cons: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.
9.7 Excellent
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Cons: It is very expensive.
I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.
10.0 Excellent
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Cons:
10.0 Excellent
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Cons:
The Langham, Chicago is centrally located in Chicago, a 5-minute walk from Michigan Avenue and 12 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has 15000 square feet (1350 square meters) of space consisting of conference space and meeting rooms.
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
Overall 9.4 Excellent
Based on 1,445 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
9.1
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Excellent
8.0
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Excellent
10.0
Pros: Very hospitable. Staff very forthcoming. Nice space!
Excellent
9.4
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Excellent
10.0
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Excellent
10.0
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Excellent
10.0
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Good
6.8
Pros: comfy bed, great location, nice lobby.
Okay
5.7
Excellent
10.0
Pros: Fantastic location, outstanding room. Would go back in a minute.
Excellent
10.0
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Excellent
10.0
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Details
Reviews
Overall 9.4 Excellent
Based on 1,445 reviews
Beach
10.0
Location
9.8
Vibe
9.7
Bar and Beverages
9.4
Service
9.2
Amenities
9.0
Food
9.0
Room
8.8
WiFi
8.7
Comfort
8.4
Breakfast
6.8
Wellness Area
6.3
Location
9.7
Vibe
9.6
Service
9.2
Amenities
9.0
Comfort
8.4
Room
8.4
Location
9.8
Service
9.3
Room
8.6
Comfort
8.6
Location
9.8
Service
9.3
Room
8.3
9.1 Excellent
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Cons:
8.0 Excellent
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Cons: air conditioning unit in room was loud
10.0 Excellent
Pros: Very hospitable. Staff very forthcoming. Nice space!
Cons:
9.4 Excellent
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Cons: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
10.0 Excellent
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Cons: nothing!
10.0 Excellent
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Cons: Nothing!
10.0 Excellent
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Cons:
6.8 Good
Pros: comfy bed, great location, nice lobby.
Cons: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
5.7 Okay
Pros:
Cons: Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.
10.0 Excellent
Pros: Fantastic location, outstanding room. Would go back in a minute.
Cons:
10.0 Excellent
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Cons: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
10.0 Excellent
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Cons:
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
A stay at Dana Hotel and Spa places you in the heart of Chicago, within a 10-minute walk of Chicago Water Tower and Tribune Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 3735 square feet (347 square meters), including meeting rooms.
Overall 9.0 Excellent
Based on 2,054 reviews
All Reviews
- All Reviews
- Couples
- Business
- Families
- Solo
Good
7.1
Pros: Housekeeper she come by 8 am to wake up this is the only bed thing !!!
Excellent
10.0
Pros: Love the rooms and the views!
Excellent
9.4
Pros: The location of this hotel is perfect. It's a few blocks away from the river, Michigan avenue, and the Lake. Our room was very chic. There are hardwood floors, a nice desk area, a large bathroom, and a balcony. The minibar and room service were appropriately priced. We also loved the doorman, TJ, he was always very friendly and had the best recommendations for places to go. Make sure to ask him if you need any assistance with activities or restaraunts. He was much better than the concierge inside the hotel.
Excellent
8.0
Pros: Great valet peopl, n customer service .. tj was awesome help..
Excellent
8.8
Okay
5.7
Pros: The architecture was the primary reason I choose the Dana hotel.
Excellent
10.0
Pros: Great room. Great location.
Good
6.5
Pros: I liked the room and the view
Excellent
10.0
Pros: Staff was very nice and accommodating. The rooms were great and comfortable.
Excellent
10.0
Pros: The staff were so helpful and friendly. They took really good care of us. I would definitely stay here again.
Good
6.8
Pros: Nice front desk staff and security
cool there it's a club inside
Excellent
10.0
Pros: Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party
Details
Reviews
Overall 9.0 Excellent
Based on 2,054 reviews
WiFi
9.7
Location
9.5
Service
8.9
Wellness Area
8.6
Room
8.3
Bar and Beverages
8.0
Breakfast
7.5
Comfort
7.0
Amenities
6.2
Location
9.4
Service
9.1
Wellness Area
8.6
Room
7.9
Breakfast
7.4
Comfort
7.2
Amenities
5.8
Location
9.6
Service
8.6
Vibe
8.5
Room
7.5
Comfort
6.8
Service
9.1
Room
7.7
Service
8.6
Room
7.7
7.1 Good
Pros: Housekeeper she come by 8 am to wake up this is the only bed thing !!!
Cons:
10.0 Excellent
Pros: Love the rooms and the views!
Cons:
9.4 Excellent
Pros: The location of this hotel is perfect. It's a few blocks away from the river, Michigan avenue, and the Lake. Our room was very chic. There are hardwood floors, a nice desk area, a large bathroom, and a balcony. The minibar and room service were appropriately priced. We also loved the doorman, TJ, he was always very friendly and had the best recommendations for places to go. Make sure to ask him if you need any assistance with activities or restaraunts. He was much better than the concierge inside the hotel.
Cons: The only odd thing about the room is that the entire bathroom can be open to the bed. There is a curtain from the outside that only just covers it. The concierge at the hotel was also sub par. When I asked where to get sushi he suggested the hotel restaraunt and when I asked where to get bagels in the morning he suggested whole foods. I was unhappy with this service as a concierge because they should know the hot spots in the city.
8.0 Excellent
Pros: Great valet peopl, n customer service .. tj was awesome help..
Cons:
8.8 Excellent
Pros:
Cons: We checked into the hotel at about 8 in the evening the night befor, and the desk clerk at that time let us know if we needed a late check-out just let the front desk know....
In the morning around 1030am, we requested from a different desk clerk a later check out time of an hour ot so. The clerk at the desk was undeservedly rude to us in telling us no. There are many better ways to deliver a no to a paying guest.
5.7 Okay
Pros: The architecture was the primary reason I choose the Dana hotel.
Cons: I could hear a party going on in the room across the hallway, obviously very annoying at 10:30pm when i'm trying to sleep. When I complained the desk staff responded by telling me the noise complaint policy and that it may take a while for them to deal with the noise since the "partiers" have rights too. They weren't apologizing and they treated me like I was being difficult. What is difficult about expecting a hotel room to be place suitable for sleep? It took them over 15 minutes and 2 trips to the lobby to make things right but only after the concierge stepped in to offer an apology and an upgraded room away from the noise. He was the only one that appeared to have any hospitality training. They should hire more employees like him. Ultimately Chicago has so many hotel options, I can't see a reason to stay at Dana again.
10.0 Excellent
Pros: Great room. Great location.
Cons:
6.5 Good
Pros: I liked the room and the view
Cons: I drove from Milwaukee to Chicago for the overnight stay me and my fiancee for her birthday and we were hoping to attend the lounge on the rooftop and was denied due to a dresscode we knew nothing about i feel if i paid my money and staying at the hotel i should've been able to attend or at least tell your customers ahead of time about dresscode unfair and drove to Chicago for nothing completely disappointed
10.0 Excellent
Pros: Staff was very nice and accommodating. The rooms were great and comfortable.
Cons:
10.0 Excellent
Pros: The staff were so helpful and friendly. They took really good care of us. I would definitely stay here again.
Cons:
6.8 Good
Pros: Nice front desk staff and security
cool there it's a club inside
Cons: Check in check out times
You can hear everything in the hall not good
Couldent use gym because of moving equipment
Furniture wood and stuff getting old
Saw noise complaints but there is a Club upstairs then walls
10.0 Excellent
Pros: Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party
Cons:
A stay at Dana Hotel and Spa places you in the heart of Chicago, within a 10-minute walk of Chicago Water Tower and Tribune Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 3735 square feet (347 square meters), including meeting rooms.
A stay at Kinzie Hotel places you in the heart of Chicago, within a 10-minute walk of Wrigley Building and Chicago Theatre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms.
Overall 8.9 Excellent
Based on 3,429 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The view was beautiful
Excellent
10.0
Pros: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
Excellent
8.5
Pros: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.
Excellent
10.0
Pros: Good breakfast, great location, modern, very clean, all around great!
Excellent
8.2
Pros: Location
Excellent
8.5
Pros: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.
Excellent
10.0
Pros: Excellent location and decent breakfast with good coffee. Good shopping on the north and south side of the river. Within walking distance of the Willis Tower, the John Hancock building and Millennium Park. Excellent dual headed shower and clean bathroom. Good soap, body wash, shampoo and conditioner. Bed was comfortable with good pillows. Window shades kept the room dark for the late sleepers. Friendly and welcoming staff. Complimentary drinks on the 6th floor every evening between 5 and 7 pm (wine and beer). The Double Cross Lounge was also open between breakfast and the evening reception if you were waiting for your room to be cleaned. Good WiFi.
Excellent
10.0
Pros: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
Excellent
9.1
Pros: Nice property, good location, professional staff
Excellent
10.0
Pros: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
Excellent
9.1
Pros: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!
Excellent
10.0
Pros: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
Details
Reviews
Overall 8.9 Excellent
Based on 3,429 reviews
Location
9.5
Bar and Beverages
9.2
Service
9.0
Room
8.3
Comfort
7.9
WiFi
7.9
Value for money
7.5
Food
5.6
Breakfast
5.2
Location
9.5
Bar and Beverages
9.2
Service
9.0
Cleanliness
8.7
Value for money
8.0
Room
7.9
Food
5.9
Breakfast
5.5
Location
9.3
Service
9.1
Bar and Beverages
9.1
Cleanliness
8.8
Room
7.9
Value for money
7.6
Breakfast
5.8
Food
5.7
Location
9.4
Service
9.2
Room
8.1
Comfort
7.9
Value for money
7.2
Breakfast
4.8
Location
9.5
Service
9.0
Cleanliness
8.8
Room
7.8
10.0 Excellent
Pros: The view was beautiful
Cons: Nothing
10.0 Excellent
Pros: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
Cons:
8.5 Excellent
Pros: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.
Cons: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.
10.0 Excellent
Pros: Good breakfast, great location, modern, very clean, all around great!
Cons:
8.2 Excellent
Pros: Location
Cons: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.
8.5 Excellent
Pros: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.
Cons: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.
10.0 Excellent
Pros: Excellent location and decent breakfast with good coffee. Good shopping on the north and south side of the river. Within walking distance of the Willis Tower, the John Hancock building and Millennium Park. Excellent dual headed shower and clean bathroom. Good soap, body wash, shampoo and conditioner. Bed was comfortable with good pillows. Window shades kept the room dark for the late sleepers. Friendly and welcoming staff. Complimentary drinks on the 6th floor every evening between 5 and 7 pm (wine and beer). The Double Cross Lounge was also open between breakfast and the evening reception if you were waiting for your room to be cleaned. Good WiFi.
Cons:
10.0 Excellent
Pros: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
Cons:
9.1 Excellent
Pros: Nice property, good location, professional staff
Cons:
10.0 Excellent
Pros: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
Cons:
9.1 Excellent
Pros: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!
Cons: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!
10.0 Excellent
Pros: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
Cons:
A stay at Kinzie Hotel places you in the heart of Chicago, within a 10-minute walk of Wrigley Building and Chicago Theatre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms.
Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.
Overall 8.8 Excellent
Based on 12,394 reviews
All Reviews
- All Reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Decoration and restaurant
Excellent
10.0
Pros: Loved the style, convenience and exceptional service.
Okay
5.1
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Excellent
10.0
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Excellent
9.7
Pros: Large rooms and bathrooms. Plenty of fast elevators.
Great location for the north end of the Magnificent Mile.
Excellent
10.0
Pros: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.
Excellent
10.0
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Excellent
8.8
Pros: Great location, great value for the price.
Excellent
10.0
Pros: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!
Excellent
8.2
Excellent
8.5
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Excellent
10.0
Pros: Great spot. Conveniently located. Pleased overall with the property.
Details
Reviews
Overall 8.8 Excellent
Based on 12,394 reviews
Location
9.5
Service
8.5
Room
8.1
WiFi
7.0
Breakfast
6.6
Beach
6.0
Location
9.4
Service
8.5
Room
8.1
Cleanliness
7.9
Breakfast
6.2
WiFi
5.9
Location
9.5
Room
8.4
Service
8.4
Food
7.0
Breakfast
6.3
WiFi
5.8
Location
9.3
Service
8.2
Room
7.6
Food
7.2
Breakfast
6.6
Comfort
6.2
Value for money
5.3
Location
9.3
Service
8.6
Room
8.2
Breakfast
6.5
10.0 Excellent
Pros: Decoration and restaurant
Cons:
10.0 Excellent
Pros: Loved the style, convenience and exceptional service.
Cons:
5.1 Okay
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Cons: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
10.0 Excellent
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Cons:
9.7 Excellent
Pros: Large rooms and bathrooms. Plenty of fast elevators.
Great location for the north end of the Magnificent Mile.
Cons: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
10.0 Excellent
Pros: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.
Cons:
10.0 Excellent
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Cons:
8.8 Excellent
Pros: Great location, great value for the price.
Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
10.0 Excellent
Pros: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!
Cons: That we eventually had to leave. Everything was wonderful!
8.2 Excellent
Pros:
Cons: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.
8.5 Excellent
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Cons:
10.0 Excellent
Pros: Great spot. Conveniently located. Pleased overall with the property.
Cons:
Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Stay connected with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower near our hotel. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. Earn rewards with every stay with our Choice Privileges Rewards program. No pets allowed.
Overall 8.7 Excellent
Based on 2,492 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location.
Excellent
9.4
Pros: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...
Excellent
10.0
Pros: Almost everything was pretty great
Excellent
10.0
Pros: Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.
Excellent
10.0
Pros: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!
Excellent
10.0
Pros: The service was great and the roof top bar was also pretty wonderful.
Excellent
8.5
Pros: Great, spacious hotel room. Very clean.
Excellent
9.7
Pros: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.
Excellent
10.0
Pros: Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue.
Okay
5.1
Pros: The location was excellent. Right off of Michigan Ave. The beds were comfortable.
Excellent
10.0
Pros: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!
Good
6.2
Pros: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.
Details
Reviews
Overall 8.7 Excellent
Based on 2,492 reviews
Location
9.5
Cleanliness
8.4
Service
8.4
Room
7.8
Comfort
7.5
WiFi
6.3
Amenities
6.1
Breakfast
4.7
Location
9.6
Cleanliness
8.3
Service
8.3
Bar and Beverages
7.1
Comfort
7.1
Room
7.0
Value for money
6.6
Amenities
6.0
Location
9.7
Service
8.6
Comfort
7.4
Room
7.2
Value for money
6.5
Amenities
6.5
Location
9.5
Service
8.0
Vibe
7.3
Room
7.2
Value for money
6.6
Location
9.5
Service
8.1
Room
7.3
9.7 Excellent
Pros: The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location.
Cons: My only complaint is that there were a lot of issues with the elevators being broken the last couple days. Usually at least one was functional, but with a lot of traffic flowing up to the rooftop bar that wasn't quite enough, and it's not fun taking the stairs to the higher floors!
9.4 Excellent
Pros: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...
Cons: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...
10.0 Excellent
Pros: Almost everything was pretty great
Cons: Carpet was a little off putting
10.0 Excellent
Pros: Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.
Cons:
10.0 Excellent
Pros: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!
Cons:
10.0 Excellent
Pros: The service was great and the roof top bar was also pretty wonderful.
Cons: I had no problems with this hotel at all, I enjoyed my stay all around.
8.5 Excellent
Pros: Great, spacious hotel room. Very clean.
Cons: The TV did not work.
9.7 Excellent
Pros: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.
Cons:
10.0 Excellent
Pros: Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue.
Cons: The revolving door is a little heavy.
5.1 Okay
Pros: The location was excellent. Right off of Michigan Ave. The beds were comfortable.
Cons: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]
10.0 Excellent
Pros: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!
Cons: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.
6.2 Good
Pros: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.
Cons: Check-in. Rude-ish staff. Rooms need maintenance.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Stay connected with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower near our hotel. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. Earn rewards with every stay with our Choice Privileges Rewards program. No pets allowed.
Sophisticated, stylish and luxuriously modern, Hotel Chicago is located in the heart of the city’s upscale River North area. Part of the Marina City complex, Hotel Chicago is perfectly-positioned to allow you access to the best restaurants, shopping and nightlife downtown Chicago has to offer. Step outside our front door and explore the famed House of Blues. Take in world class shopping on the Magnificent Mile, or visit Wrigley Field for a baseball game. After a long day of sightseeing, relax in our spacious rooms with panoramic downtown views or unwind with a craft cocktail at our in-house bar, the Chicagoan. At Hotel Chicago, your day is limited only by your imagination.
Overall 8.7 Excellent
Based on 2,345 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
8.5
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Excellent
8.8
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Mediocre
2.0
Pros: So ridiculous paying 19$ for wifi
Excellent
10.0
Pros: Front desk rep Rory was great! He was very friendly and welcoming. He gave us a room upgrade and showed us some locations on a city map to help us get our bearings of the city.
The bellman was great as well by pointing us to a great jazz bar and a great breakfast place. He was right. They were both a great experience.
Okay
4.8
Pros: Location is good. Lot of walkable options around the hotel.
Excellent
10.0
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Excellent
9.7
Pros: Great location. Walking distance to everything. The staff was very helpful.
Excellent
10.0
Pros: Room service was very quick and staff is very pleasant and helpful.
Good
7.4
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
Okay
4.8
Excellent
10.0
Pros: Nice , good location.
Good
6.5
Pros: The location is good.
Details
Reviews
Overall 8.7 Excellent
Based on 2,345 reviews
Location
9.4
Service
9.1
Room
7.7
Breakfast
7.3
Wellness Area
6.3
WiFi
5.7
Value for money
5.2
Location
9.1
Service
9.0
Cleanliness
8.7
Comfort
6.9
Room
6.7
Value for money
5.2
Location
9.5
Service
8.9
Room
6.8
Comfort
6.6
Value for money
5.5
WiFi
3.6
Service
9.3
Location
9.3
Comfort
7.5
Room
7.2
Location
9.4
Service
9.1
Room
6.5
8.5 Excellent
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Cons: BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...
8.8 Excellent
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Cons: We ordered food at the bar and they checked on it twice but it never came. Everything else was great
2.0 Mediocre
Pros: So ridiculous paying 19$ for wifi
Cons:
10.0 Excellent
Pros: Front desk rep Rory was great! He was very friendly and welcoming. He gave us a room upgrade and showed us some locations on a city map to help us get our bearings of the city.
The bellman was great as well by pointing us to a great jazz bar and a great breakfast place. He was right. They were both a great experience.
Cons:
4.8 Okay
Pros: Location is good. Lot of walkable options around the hotel.
Cons: Seemed like the operations of the room maintenance needs some work.. from TV to furnace, to hot water. Finishing that don’t match to namer a few.
Food options are limited, with nothing after 11.
10.0 Excellent
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Cons: Finishes could use a makeover, I have stayed there for years and it could use an update. Would rather see a walk in shower instead of cheaper looking old tubs (however OUTSTANDING water pressure). Breakfast is a little pricey too.
9.7 Excellent
Pros: Great location. Walking distance to everything. The staff was very helpful.
Cons: Parking is very expensive.
10.0 Excellent
Pros: Room service was very quick and staff is very pleasant and helpful.
Cons:
7.4 Good
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
Cons:
4.8 Okay
Pros:
Cons: I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.
10.0 Excellent
Pros: Nice , good location.
Cons:
6.5 Good
Pros: The location is good.
Cons: The hotel feels dated. The fitness center is really tiny and, of course, lacking. The bathroom is unnecessarily huge yet the amenities are few.
Sophisticated, stylish and luxuriously modern, Hotel Chicago is located in the heart of the city’s upscale River North area. Part of the Marina City complex, Hotel Chicago is perfectly-positioned to allow you access to the best restaurants, shopping and nightlife downtown Chicago has to offer. Step outside our front door and explore the famed House of Blues. Take in world class shopping on the Magnificent Mile, or visit Wrigley Field for a baseball game. After a long day of sightseeing, relax in our spacious rooms with panoramic downtown views or unwind with a craft cocktail at our in-house bar, the Chicagoan. At Hotel Chicago, your day is limited only by your imagination.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 8.6 Excellent
Based on 4,902 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Friendly staff and clean facility
Excellent
10.0
Pros: Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible.
Excellent
8.0
Pros: Located close to shopping and conference centers
Okay
4.0
Pros: Not convient. Poor service
Good
6.5
Pros: Very good location
Good
6.8
Pros: Great location near the lake and walking to the river. Nice shower with big showerhead.
Good
6.2
Pros: Great location and comfortable rooms; breakfast was an awesome surprise in variety and quality
Excellent
10.0
Pros: Nice hotel, casual and comfortable. Great breakfast. Very convenient to Navy Pier. Would definitely reccomend to friends and would stay here again.
Excellent
8.5
Pros: Stayed here Dec 12-14, 2014, this was our 2nd time staying here due to close proximity to Navy Pier's Winter Wonderland. Last year the Manager's reception offered better appetizers, seemed to be a bit cheaper this year. Staff is wonderful and room was really clean. We had an issue with the thermostat, it was almost 80 degrees the whole stay. The kids love it here, it's really family oriented. They seemed to like swimming in the pool better than Winter Wonderland, they made several little friends during our short stay. Will probably be back next year, we love it here.
Excellent
10.0
Pros: Friendly staff. Excellent breakfast. Enjoyed happy hour each night.
Excellent
8.2
Pros: Great made to order buffet.
Details
Reviews
Overall 8.6 Excellent
Based on 4,902 reviews
Location
8.9
Bar and Beverages
8.5
Service
8.4
Breakfast
8.1
Room
7.8
Value for money
7.6
WiFi
5.8
Beach
3.8
Pool
3.5
Wellness Area
2.5
Location
9.1
Bar and Beverages
8.5
Service
8.5
Breakfast
8.0
Value for money
7.8
Room
7.1
Food
6.5
Cleanliness
5.8
WiFi
4.3
Pool
3.4
Wellness Area
2.2
Location
8.9
Bar and Beverages
8.7
Service
8.3
Breakfast
8.1
Value for money
7.8
Room
7.4
Food
6.4
Pool
3.1
Location
8.9
Service
8.5
Breakfast
8.1
Value for money
7.7
Room
7.5
Location
8.7
Breakfast
8.4
Service
8.1
Value for money
7.5
Comfort
7.5
Room
7.4
10.0 Excellent
Pros: Friendly staff and clean facility
Cons: No complaints
10.0 Excellent
Pros: Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible.
Cons: The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.
8.0 Excellent
Pros: Located close to shopping and conference centers
Cons: Amenities are average
4.0 Okay
Pros: Not convient. Poor service
Cons:
6.5 Good
Pros: Very good location
Cons: Hotel wasn't nearly as nice as other embassy suites I have stayed at.
6.8 Good
Pros: Great location near the lake and walking to the river. Nice shower with big showerhead.
Cons: Ambulances and police cars racing by all night kept us awake. Bed was like a rock and pillows were not great!
6.2 Good
Pros: Great location and comfortable rooms; breakfast was an awesome surprise in variety and quality
Cons: Room service was slow, rooms not super clean and could definitely do without the lobby dance music during the day when kids were napping
10.0 Excellent
Pros: Nice hotel, casual and comfortable. Great breakfast. Very convenient to Navy Pier. Would definitely reccomend to friends and would stay here again.
Cons:
8.5 Excellent
Pros: Stayed here Dec 12-14, 2014, this was our 2nd time staying here due to close proximity to Navy Pier's Winter Wonderland. Last year the Manager's reception offered better appetizers, seemed to be a bit cheaper this year. Staff is wonderful and room was really clean. We had an issue with the thermostat, it was almost 80 degrees the whole stay. The kids love it here, it's really family oriented. They seemed to like swimming in the pool better than Winter Wonderland, they made several little friends during our short stay. Will probably be back next year, we love it here.
Cons:
10.0 Excellent
Pros: Friendly staff. Excellent breakfast. Enjoyed happy hour each night.
Cons:
8.2 Excellent
Pros: Great made to order buffet.
Cons: Parking was difficult to find and cost $37.00 per day. The evening reception drinks were great but the food was not. Room was great. Staff were very helpful. Overall, very pleased with the stay.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Trump International Hotel and Tower in Chicago is a world-famous hotel that is located east of the O'Hare International Airport. It offers a variety of amenities as well as room options in order to meet a wide range of needs to nearly every traveler. It can easily accommodate business travelers, couples, families, and discerning tourists with ease. The hotel is a short distance from the shore of Lake Michigan, only a couple blocks away from Millennium Park. It is also near famous sites like the Peggy Notebaert Nature Museum, Lincoln Park, Wrigley Field, and the National Museum of Mexican Art. All of these are easily accessed via public transportation, taxis, private drivers, and personal vehicles. When it comes to rooms and suites, Trump International Hotel and Tower is proud to offer a number of accommodations and options. Rooms can range from cozy and open plans spanning 600 square feet to spacious signature suites that can span nearly 4,000 square feet. These luxurious grand suites feature 10-foot floor-to-ceiling windows, commanding views of the area, dedicated living areas, wet bars, separate bedrooms and bathrooms, fully equipped kitchens, and more. Trump International Hotel and Tower also has plenty of choices when it comes to in-house dining. Guests can be treated to an array of different cuisines for breakfast, lunch, and dinner. There are also options when it comes to wellness that includes spas and gems, as well as options to play a round or two of golf. The establishment is also well-equipped to handle corporate meetings and events of all sizes as well as weddings.
Overall 8.6 Excellent
Based on 3,701 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Good
7.7
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Excellent
9.7
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Excellent
10.0
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Excellent
10.0
Pros: This is a great hotel the atmosphere that employees everyone was great there
Excellent
10.0
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Excellent
9.6
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Excellent
9.6
Pros: great accomodations and service
Excellent
10.0
Pros: Everything. Zero complaints
Details
Reviews
Overall 8.6 Excellent
Based on 3,701 reviews
Location
9.5
Vibe
9.1
Room
9.1
Service
9.0
Comfort
8.8
Cleanliness
8.5
Amenities
8.2
Wellness Area
8.2
WiFi
8.2
Pool
7.0
Breakfast
5.4
Value for money
4.7
Location
9.4
Service
8.9
Comfort
8.7
Room
8.5
Wellness Area
7.7
Pool
6.6
Value for money
4.6
Location
9.6
Service
8.9
Room
8.7
Comfort
8.6
Location
9.3
Service
9.0
Room
8.9
Comfort
8.8
Service
8.9
7.7 Good
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Cons:
9.7 Excellent
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Cons: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.
10.0 Excellent
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Cons:
10.0 Excellent
Pros: This is a great hotel the atmosphere that employees everyone was great there
Cons:
10.0 Excellent
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Cons:
9.6 Excellent
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Cons: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.
9.6 Excellent
Pros: great accomodations and service
Cons:
10.0 Excellent
Pros: Everything. Zero complaints
Cons: Service was boardline TOO GOOD if that is such a thing
Trump International Hotel and Tower in Chicago is a world-famous hotel that is located east of the O'Hare International Airport. It offers a variety of amenities as well as room options in order to meet a wide range of needs to nearly every traveler. It can easily accommodate business travelers, couples, families, and discerning tourists with ease. The hotel is a short distance from the shore of Lake Michigan, only a couple blocks away from Millennium Park. It is also near famous sites like the Peggy Notebaert Nature Museum, Lincoln Park, Wrigley Field, and the National Museum of Mexican Art. All of these are easily accessed via public transportation, taxis, private drivers, and personal vehicles. When it comes to rooms and suites, Trump International Hotel and Tower is proud to offer a number of accommodations and options. Rooms can range from cozy and open plans spanning 600 square feet to spacious signature suites that can span nearly 4,000 square feet. These luxurious grand suites feature 10-foot floor-to-ceiling windows, commanding views of the area, dedicated living areas, wet bars, separate bedrooms and bathrooms, fully equipped kitchens, and more. Trump International Hotel and Tower also has plenty of choices when it comes to in-house dining. Guests can be treated to an array of different cuisines for breakfast, lunch, and dinner. There are also options when it comes to wellness that includes spas and gems, as well as options to play a round or two of golf. The establishment is also well-equipped to handle corporate meetings and events of all sizes as well as weddings.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar, and you can savor fine wines by the fire in our stylish ENO bar.
Overall 8.6 Excellent
Based on 3,097 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: Location is superb
Excellent
10.0
Pros: Is the best, perfect ubication
Excellent
9.7
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Good
6.5
Pros: Pretty hotel with nice location
Good
6.0
Good
6.5
Pros: Great staff
Good
7.1
Pros: Location is great, staff professional and helpful.
Excellent
8.5
Excellent
10.0
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Excellent
8.5
Pros: location
Mediocre
3.4
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Excellent
10.0
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Details
Reviews
Overall 8.6 Excellent
Based on 3,097 reviews
Location
9.4
Pool
9.1
Service
8.6
WiFi
8.1
Vibe
6.8
Room
6.6
Breakfast
6.5
Comfort
4.7
Value for money
4.6
Location
9.5
Pool
9.2
Wellness Area
8.9
Service
8.5
Vibe
6.0
Room
5.3
Value for money
4.7
Comfort
4.1
Location
9.0
Service
8.3
Cleanliness
7.6
Room
6.2
Vibe
6.1
Comfort
4.8
Value for money
4.6
Location
9.4
Service
8.7
Cleanliness
7.6
Room
6.5
Vibe
6.3
Comfort
5.3
Location
9.5
Service
8.5
Cleanliness
8.2
Amenities
6.5
Vibe
6.2
Room
6.0
Comfort
4.9
7.1 Good
Pros: Location is superb
Cons: Called front desk multiple time , and no one answered, was given the wrong room. No apologies or response despite sending them internal message.
Rooms are small and parking at $71/ day is not fair.
10.0 Excellent
Pros: Is the best, perfect ubication
Cons:
9.7 Excellent
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Cons: When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
6.5 Good
Pros: Pretty hotel with nice location
Cons: Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
6.0 Good
Pros:
Cons: WiFi was not working
6.5 Good
Pros: Great staff
Cons: The walls are paper thin so our extremely loud neighbors were a bit much
7.1 Good
Pros: Location is great, staff professional and helpful.
Cons: Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
8.5 Excellent
Pros:
Cons: Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
10.0 Excellent
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Cons:
8.5 Excellent
Pros: location
Cons: need sound proof windows,,,,could hear sirens all night
3.4 Mediocre
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Cons: Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?
10.0 Excellent
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Cons: Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar, and you can savor fine wines by the fire in our stylish ENO bar.
The James Chicago-Magnificent Mile which received recognition on Travel and Leisures Worlds Best Awards - is located on the corner of Rush and Ontario streets steps from Chicagos famous Michigan Avenue shopping district and renowned museums. The 297-room hotel is known for its signature blend of guest-centric service; warmly modern design and liberated touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Perfect for corporate and social events - The James features 7000 square feet of naturally lit state-of-the-art special event space from leather upholstered seating to the latest in technology such as built-in surround sound and HD SMART TVs. Experience The James Kitchen + Bar offering locally-inspired, seasonal dishes - morning, noon and night. All corporate events provide restaurant-style dining menus. Other highlights include space accommodations ranging from 10 to 300 guests; on-site audio/visual team; complimentary business networking lounge; and a dedicated Conference Services Manager to ensure the success of each event from start to finish regardless of the size.
Overall 8.5 Excellent
Based on 4,697 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Good
7.6
Pros: The location is great. Just a block off of Mag Mile if you are there to shop. Trader Joe's across the street if you want to buy snacks/water for the room. Close/walkable to downtown (Loop) and River North neighborhoods. The staff was great and my wife loved the bathroom products (shampoo/conditioner/body wash)
Excellent
10.0
Pros: Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Excellent
8.2
Pros: we were delightfully surprised to find that the hotel had a free "shuttle" when we were headed out for dinner. It really wasn't a shuttle …. more like a very nice, well dressed young man driving a nice sedan to our location. A great touch!
The doorman was awesome as well. Very personable, approachable, and helpful.
Excellent
10.0
Pros: Friendly staff. Great rooms
Excellent
9.3
Pros: The art collection was great.
Excellent
10.0
Pros: friendly and convenient ,
Excellent
10.0
Pros: Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
Excellent
10.0
Pros: I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.
Details
Reviews
Overall 8.5 Excellent
Based on 4,697 reviews
Location
9.7
Wellness Area
9.3
Service
8.5
WiFi
7.9
Cleanliness
6.8
Room
6.7
Amenities
6.3
Bar and Beverages
6.3
Comfort
6.2
Breakfast
5.3
Location
9.8
Service
8.5
Cleanliness
6.8
Amenities
6.1
Room
6.1
Comfort
5.8
Location
9.7
Service
8.8
Room
6.5
Comfort
6.5
Location
9.7
Service
8.5
Vibe
6.7
Cleanliness
6.6
Comfort
6.4
Room
6.0
Amenities
5.6
Room
6.0
9.7 Excellent
Pros: The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Cons: Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
7.6 Good
Pros: The location is great. Just a block off of Mag Mile if you are there to shop. Trader Joe's across the street if you want to buy snacks/water for the room. Close/walkable to downtown (Loop) and River North neighborhoods. The staff was great and my wife loved the bathroom products (shampoo/conditioner/body wash)
Cons: THIS HOTEL IS NOT 5 STAR. Kayak has it listed as 5 star and it is not. Closets are very small...only a couple of feet wide. Not a lot of drawer space. If traveling on business, not easy to work in room.
10.0 Excellent
Pros: Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Cons: I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
8.2 Excellent
Pros: we were delightfully surprised to find that the hotel had a free "shuttle" when we were headed out for dinner. It really wasn't a shuttle …. more like a very nice, well dressed young man driving a nice sedan to our location. A great touch!
The doorman was awesome as well. Very personable, approachable, and helpful.
Cons:
10.0 Excellent
Pros: Friendly staff. Great rooms
Cons:
9.3 Excellent
Pros: The art collection was great.
Cons: The noise traveled into the rooms from the hallways. It was very easy to hear my neighbors going in & out of their rooms in the morning.
10.0 Excellent
Pros: friendly and convenient ,
Cons:
10.0 Excellent
Pros: Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
Cons:
10.0 Excellent
Pros: I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.
Cons: Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
The James Chicago-Magnificent Mile which received recognition on Travel and Leisures Worlds Best Awards - is located on the corner of Rush and Ontario streets steps from Chicagos famous Michigan Avenue shopping district and renowned museums. The 297-room hotel is known for its signature blend of guest-centric service; warmly modern design and liberated touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Perfect for corporate and social events - The James features 7000 square feet of naturally lit state-of-the-art special event space from leather upholstered seating to the latest in technology such as built-in surround sound and HD SMART TVs. Experience The James Kitchen + Bar offering locally-inspired, seasonal dishes - morning, noon and night. All corporate events provide restaurant-style dining menus. Other highlights include space accommodations ranging from 10 to 300 guests; on-site audio/visual team; complimentary business networking lounge; and a dedicated Conference Services Manager to ensure the success of each event from start to finish regardless of the size.
Freehand Chicago offers guests hip and modern lodgings and an atmosphere that celebrates sociality. It's an ideal hotel for groups, business travelers, and families alike, welcoming all guests with its warm and stylish setting. Located on the north side of Chicago near Magnificent Mile, Freehand Chicago is close to many local cultural attractions, including Museum of Contemporary Art, Museum of Science and Industry, Garfield Park Conservatory, Chicago Cultural Center, as well as countless restaurants and shops. Accommodations at Freehand Chicago are designed to suit the needs of different types of travelers. Guest can choose a King private room with bathroom, work station, and city or standard views, an ADA-compliant Queen private room with accessible bathrooms, or Quad rooms with four twin-sized bunk beds, seating areas, and mini bar that can be shared or private. Rooms are designed by Roman and Williams and feature contemporary and clean accents. Freehand Chicago has complimentary wi-fi throughout its premises, making it an excellent spot for guests to catch up with friends and work during their stay. There's an onsite gym, so guests can keep up with their fitness routine no matter how far from home they may be. The hotel also hosts yoga happy hours, DJ events, free bingo on Saturdays, tarot Tuesdays, and much more at its café and lounge. Speaking of its café and lounge, Freehand Chicago’s dining and drinking options are as spirited and inspired as its lodgings. Visit Broken Shaker to see why it's been dubbed Chicago’s best hotel bar and indulge in perfectly-crafted and imaginative cocktails. And for crave-worthy Nicaraguan coffees, breakfast, and lunch, stop by Café Integral, where guests can feed their bellies and their souls. Charming surroundings and welcoming staff are only the beginning at Freehand Chicago.
Overall 8.4 Excellent
Based on 5,058 reviews
All Reviews
- All Reviews
- Couples
- Solo
- Families
- Business
Good
7.7
Pros: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Mediocre
2.0
Excellent
8.8
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Excellent
10.0
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Good
6.5
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Excellent
10.0
Pros: Booked a private room, instead of one of the shared rooms.
Small, and I mean very small room, but I booked for the location.
Room was clean, comfortable bed.
Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Excellent
9.4
Pros: Best bed! Very comfortable
Good
7.4
Pros: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
Excellent
10.0
Pros: Lounge area was amazing. The quality of the rooms was top notch.
Excellent
9.7
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Excellent
10.0
Pros: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Excellent
8.0
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines.
Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided.
Fitness Center - small but adequately equipped.
Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Details
Reviews
Overall 8.4 Excellent
Based on 5,058 reviews
Location
9.7
Vibe
9.0
Bar and Beverages
8.8
Service
8.3
WiFi
8.1
Value for money
7.8
Room
6.4
Breakfast
5.3
Comfort
4.4
Location
9.6
Bar and Beverages
8.9
Vibe
8.8
Service
8.2
WiFi
6.2
Breakfast
5.5
Room
5.5
Comfort
4.0
Location
9.6
Bar and Beverages
9.0
Vibe
8.7
Service
8.6
Cleanliness
8.2
Value for money
8.0
Room
6.3
Breakfast
5.2
Comfort
4.5
Location
9.8
Vibe
8.9
Service
8.6
Amenities
7.2
Room
5.7
Comfort
4.5
Location
9.7
Service
8.0
Room
5.6
Comfort
4.3
7.7 Good
Pros: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Cons: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.
2.0 Mediocre
Pros:
Cons: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund
8.8 Excellent
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Cons: Window in room didn’t open and no air circulation.
10.0 Excellent
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Cons:
6.5 Good
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Cons: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.
10.0 Excellent
Pros: Booked a private room, instead of one of the shared rooms.
Small, and I mean very small room, but I booked for the location.
Room was clean, comfortable bed.
Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Cons:
9.4 Excellent
Pros: Best bed! Very comfortable
Cons:
7.4 Good
Pros: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
Cons: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options
10.0 Excellent
Pros: Lounge area was amazing. The quality of the rooms was top notch.
Cons: Room was a bit small.
9.7 Excellent
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Cons: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.
10.0 Excellent
Pros: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Cons:
8.0 Excellent
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines.
Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided.
Fitness Center - small but adequately equipped.
Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Cons: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers.
My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).
Freehand Chicago offers guests hip and modern lodgings and an atmosphere that celebrates sociality. It's an ideal hotel for groups, business travelers, and families alike, welcoming all guests with its warm and stylish setting. Located on the north side of Chicago near Magnificent Mile, Freehand Chicago is close to many local cultural attractions, including Museum of Contemporary Art, Museum of Science and Industry, Garfield Park Conservatory, Chicago Cultural Center, as well as countless restaurants and shops. Accommodations at Freehand Chicago are designed to suit the needs of different types of travelers. Guest can choose a King private room with bathroom, work station, and city or standard views, an ADA-compliant Queen private room with accessible bathrooms, or Quad rooms with four twin-sized bunk beds, seating areas, and mini bar that can be shared or private. Rooms are designed by Roman and Williams and feature contemporary and clean accents. Freehand Chicago has complimentary wi-fi throughout its premises, making it an excellent spot for guests to catch up with friends and work during their stay. There's an onsite gym, so guests can keep up with their fitness routine no matter how far from home they may be. The hotel also hosts yoga happy hours, DJ events, free bingo on Saturdays, tarot Tuesdays, and much more at its café and lounge. Speaking of its café and lounge, Freehand Chicago’s dining and drinking options are as spirited and inspired as its lodgings. Visit Broken Shaker to see why it's been dubbed Chicago’s best hotel bar and indulge in perfectly-crafted and imaginative cocktails. And for crave-worthy Nicaraguan coffees, breakfast, and lunch, stop by Café Integral, where guests can feed their bellies and their souls. Charming surroundings and welcoming staff are only the beginning at Freehand Chicago.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, just a 3-minute walk from John Hancock Center and 6 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 4,795 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: large bathroom, lots of hot water, good water pressure, lots of towels (just me in a double), adequate counter space
room was clean, quiet, comfortable bed, slept well :-)
housekeeping did a terrific job
staff was friendly and helpful
basically it was hit and miss as there were some who just wanted you to go away and leave them alone!
Good
7.7
Pros: Very clean. Microwave and fridge nice to have. Close to shopping and navy pier
Mediocre
2.0
Mediocre
2.0
Pros: Can't say a thing.
Excellent
9.1
Pros: Great location just off the Magnificent Mile easy to get to just with everything you might need to downtown.
Excellent
10.0
Pros: Very clean and accommodating. Would stay there again.
Good
6.5
Pros: All of the rooms are suites. There is a bar on property. Location is really convenient.
Excellent
8.8
Good
6.0
Pros: Great location with a nice hotel design. The drum bar and the bakery were nice perks.
Excellent
10.0
Pros: Great location and value...staff was fantastic, reacted to every need we had with a positive attitude and were very timely.
Excellent
8.2
Pros: The location was excellent! The property was clean and the lobby renovated and nice. The Windows opened which was great because the room got very hot at night. The bed was comfortable and the rooms were modern and recently renovated
Excellent
10.0
Pros: The rooms are larger than any other room I’ve stayed in in Chicago. Beautiful bathroom and perfect location.
Details
Reviews
Overall 8.4 Excellent
Based on 4,795 reviews
Location
9.5
Service
7.8
Comfort
6.9
Room
6.7
Cleanliness
6.1
Vibe
5.9
Wellness Area
5.6
Food
5.5
Amenities
3.6
WiFi
3.5
Breakfast
2.2
Location
9.6
Bar and Beverages
8.7
Service
7.8
Comfort
6.8
Room
5.9
Cleanliness
5.7
Vibe
5.4
Amenities
3.8
Breakfast
2.5
Location
9.6
Service
7.8
Comfort
6.5
Cleanliness
6.5
Room
5.9
Food
5.7
Vibe
5.2
Amenities
3.7
Location
9.6
Service
8.1
Comfort
6.4
Room
5.9
Location
9.6
Service
7.2
Comfort
7.1
Room
6.3
8.0 Excellent
Pros: large bathroom, lots of hot water, good water pressure, lots of towels (just me in a double), adequate counter space
room was clean, quiet, comfortable bed, slept well :-)
housekeeping did a terrific job
staff was friendly and helpful
basically it was hit and miss as there were some who just wanted you to go away and leave them alone!
Cons: dim lighting, could have been brighter or had more lights
no complementary bottled water
stain on carpet, wall patch work done in bathroom; neither of these bothered me but may for someone else
staff was useless
basically it was hit and miss as there were some who had a positive attitude and would go out of their way to help you!
7.7 Good
Pros: Very clean. Microwave and fridge nice to have. Close to shopping and navy pier
Cons: Self park was really valet parking down the street.
2.0 Mediocre
Pros:
Cons: This is a Kayak review- not a hotel review. I booked my travel a week in advance and with 2 days notice I received a call that I no longer had a reservation and there was nothing that could be done. It left me scrambling to find a room and I had to pay 40% more than expected because I never really had a reservation.
Will never use Kayak again.
2.0 Mediocre
Pros: Can't say a thing.
Cons: I travel quite a bit every year and stay in dozens of hotels. I must say this was the worst experience at a hotel I have ever had. I would never suggest this place to anyone.
9.1 Excellent
Pros: Great location just off the Magnificent Mile easy to get to just with everything you might need to downtown.
Cons: When was nice but needed a few small maintenance items repaired other than that it was a great place to stay.
10.0 Excellent
Pros: Very clean and accommodating. Would stay there again.
Cons:
6.5 Good
Pros: All of the rooms are suites. There is a bar on property. Location is really convenient.
Cons: No early check in. Rooms are dated (especially bathrooms) and need updating. No coffee or breakfast options unless you want to buy something from the donut shop the lease lobby space to.
8.8 Excellent
Pros:
Cons: Elevator was an issue. Very small for the size hotel.
6.0 Good
Pros: Great location with a nice hotel design. The drum bar and the bakery were nice perks.
Cons: Its an older building and that is very obvious. The AC is questionable, the elevators are small and take quite a while, and if you want normal pillows you need to request them.
10.0 Excellent
Pros: Great location and value...staff was fantastic, reacted to every need we had with a positive attitude and were very timely.
Cons: nothing...we don't spend a lot of time in a hotel when we travel...met our needs perfectly
8.2 Excellent
Pros: The location was excellent! The property was clean and the lobby renovated and nice. The Windows opened which was great because the room got very hot at night. The bed was comfortable and the rooms were modern and recently renovated
Cons: The room was incredibly small; the building only has one heating system and my room remained hot, so I was unable to adjust the temperature, which made sleeping extremely uncomfortable; there are no tubs, only showers; I had to walk up 3 flights of stairs to find a working ice machine; and the elevators are tiny and very slow. Also, the outer room door needs to be repainted
10.0 Excellent
Pros: The rooms are larger than any other room I’ve stayed in in Chicago. Beautiful bathroom and perfect location.
Cons:
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, just a 3-minute walk from John Hancock Center and 6 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Sheraton Grand Chicago overlooks the diverse beauty of downtown Chicago, as well as spoils travelers with plenty of fine-dining options and amenities to choose from. Whether for business or personal travel, each room at Sheraton Grand Chicago is designed to make guests feel right at home. Workspaces are provided, as well as high speed internet, and views of the city. The décor also consists of textural designs along with a warm color palette. Rooms vary in size, from the guest room to the executive suite. Breakfast, lunch, and dinner are all served at this hotel, with a wide variety of restaurants to choose from. Guests can dine at Chicago Burger Company, Shula's Steakhouse, CHI Bar, and Link. Cocktails may also be ordered at one of many bars at Sheraton. For in-room dining service, guests are only a short phone call away from a plethora of breakfast and dinner options. An on-site convenience store is also located at the hotel for snacks and beverages. The Sheraton Fitness Center is open 24/7. It is equipped with free-weights, Universal equipment, and television monitors. An indoor pool is also located on the upper level of this hotel. Guests may also relax in one of many comfortable lounge chairs, as well as take in the skyline scenery of downtown Chicago. With so many amenities and activities to indulge in, travelers of all ages will enjoy their stay at the luxurious and elegant Sheraton Grand Chicago.
Overall 8.4 Excellent
Based on 4,683 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Okay
4.2
Pros: Great location
Excellent
8.0
Pros: Courteous staff, views of the water, walk le access to shops and restaurants
Excellent
9.4
Pros: The hotel was right on the water and close to many attractions. The rooms were clean and the beds were very comfortable.
Excellent
10.0
Pros: The location, the personel is always available and happy to help.
Excellent
10.0
Pros: Friendly, professional staff. Great accommodations. Perfect location. Especially liked the on-site dining options.
Good
7.4
Pros: Great location. Very clean.
Good
7.7
Pros: Most everything was perfect
Excellent
9.7
Pros: Location and views from rooms
Good
6.5
Pros: The location, bed, and shower were perfect. The room size was great and the view of the river was beautiful. It's in walking distance of the Willis tower and sky gate.
Excellent
10.0
Pros: Great bedding, nice staff, open and big lobby. Great food options.
Good
6.2
Pros: It was a great location and the staff was very friendly.
Excellent
8.0
Pros: Spacious room
Details
Reviews
Overall 8.4 Excellent
Based on 4,683 reviews
Location
8.9
Service
7.6
Room
7.4
Cleanliness
6.9
Bar and Beverages
6.8
Vibe
6.4
Breakfast
5.4
Food
5.2
WiFi
5.2
Pool
4.7
Value for money
3.9
Location
9.1
Service
7.6
Room
6.9
Cleanliness
6.5
Comfort
6.3
Vibe
6.0
Food
5.1
Breakfast
5.0
Value for money
4.1
WiFi
3.2
Location
8.9
Service
8.0
Wellness Area
7.3
Room
7.2
Cleanliness
6.9
Vibe
6.2
Breakfast
5.6
Food
5.2
Pool
4.8
Value for money
4.1
WiFi
3.4
Location
8.8
Service
7.8
Room
6.7
Comfort
6.7
Location
8.7
Service
7.5
Room
6.3
Value for money
3.6
4.2 Okay
Pros: Great location
Cons: WAY TOO OVER CROWDED, we didn't get the room we requested and had to change rooms the second night. Overall, not a great value for the money. I would stay elsewhere next time, since there is a ton of hotels in that area.
8.0 Excellent
Pros: Courteous staff, views of the water, walk le access to shops and restaurants
Cons: Internet cost
9.4 Excellent
Pros: The hotel was right on the water and close to many attractions. The rooms were clean and the beds were very comfortable.
Cons: The pool could use some upgrades, and it would of been nice if the rooms had a mini fridge for personal use, instead of a fridge stocked already with items that you have to purchase.
10.0 Excellent
Pros: The location, the personel is always available and happy to help.
Cons: The breakfast was not included
10.0 Excellent
Pros: Friendly, professional staff. Great accommodations. Perfect location. Especially liked the on-site dining options.
Cons:
7.4 Good
Pros: Great location. Very clean.
Cons: Only some reservations get access to the lounge where breakfast is served. What hotel only gives continental breakfast to some guests.
7.7 Good
Pros: Most everything was perfect
Cons: They want you to pay us$15 per day for wifi. Booo.
9.7 Excellent
Pros: Location and views from rooms
Cons: Pool was not always clean. Hair in pool made kids not want to swim.
6.5 Good
Pros: The location, bed, and shower were perfect. The room size was great and the view of the river was beautiful. It's in walking distance of the Willis tower and sky gate.
Cons: Parking is about 55 dollars for 24hrs, and about 14 for 30 minutes. There is no fridge in the room. There was no coffee in the room, as is supplied at lower end hotels. Because there are restaurants in the building, when we asked for recommendations on places to eat the staff would only recommend those places, which are overly expensive. No complimentary breakfast.
10.0 Excellent
Pros: Great bedding, nice staff, open and big lobby. Great food options.
Cons:
6.2 Good
Pros: It was a great location and the staff was very friendly.
Cons: I spent a lot of time looking for a room that would comfortably fit 3 adults. I was traveling with my 19 year old daughter and my 67 year old mother. I specifically booked and paid for a "triple room". When we got to the room there were 2 small double beds. Not at all what I expected for 3 adults or for $400 per night. Be very aware of what you are actually getting for your money. This was not at all comfortable for 3 regular sized adults. I will say everything else was fine but I felt very ripped off for what we paid vs. what we got. I could have booked a regular room anywhere for much less.
8.0 Excellent
Pros: Spacious room
Cons: Had to wait for my room
Heating went into cooling so too sensitive and could not control to heat only.
Bath tub did not drain well.
Sheraton Grand Chicago overlooks the diverse beauty of downtown Chicago, as well as spoils travelers with plenty of fine-dining options and amenities to choose from. Whether for business or personal travel, each room at Sheraton Grand Chicago is designed to make guests feel right at home. Workspaces are provided, as well as high speed internet, and views of the city. The décor also consists of textural designs along with a warm color palette. Rooms vary in size, from the guest room to the executive suite. Breakfast, lunch, and dinner are all served at this hotel, with a wide variety of restaurants to choose from. Guests can dine at Chicago Burger Company, Shula's Steakhouse, CHI Bar, and Link. Cocktails may also be ordered at one of many bars at Sheraton. For in-room dining service, guests are only a short phone call away from a plethora of breakfast and dinner options. An on-site convenience store is also located at the hotel for snacks and beverages. The Sheraton Fitness Center is open 24/7. It is equipped with free-weights, Universal equipment, and television monitors. An indoor pool is also located on the upper level of this hotel. Guests may also relax in one of many comfortable lounge chairs, as well as take in the skyline scenery of downtown Chicago. With so many amenities and activities to indulge in, travelers of all ages will enjoy their stay at the luxurious and elegant Sheraton Grand Chicago.
With a stay at Millennium Knickerbocker Chicago, you'll be centrally located in Chicago, steps from Magnificent Mile and within a 5-minute walk of John Hancock Center. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.3 Excellent
Based on 4,137 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: The location is amazing, the staff was so kind and the room was clean, comfortable
Excellent
8.8
Pros: The whole experience was outstanding
Good
7.7
Pros: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping
Excellent
8.8
Pros: Cool historical building. Great location
Good
6.5
Pros: Location... and that's all.
Good
6.8
Pros: Location was fantastic.
Excellent
10.0
Pros: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!
Good
6.0
Pros: The hotel was in a great location.
Excellent
8.5
Pros: The location.
Mediocre
2.0
Pros: Reserved two queen beds. They had me in a king. The guy was rude and never even apologized. Unbelievable service for a hotel like this.
Good
7.1
Pros: We were able to book at this hotel during a very busy time.
Excellent
8.0
Pros: It was very comfortable and near museums and points of I interest.
Details
Reviews
Overall 8.3 Excellent
Based on 4,137 reviews
Beach
10.0
Location
9.4
Service
7.8
WiFi
7.4
Vibe
6.8
Room
6.4
Cleanliness
6.3
Breakfast
5.7
Comfort
5.4
Amenities
4.4
Wellness Area
2.9
Location
9.2
Bar and Beverages
8.7
Service
8.1
Cleanliness
6.5
Vibe
6.5
Room
6.3
Value for money
5.7
Breakfast
5.5
Comfort
4.7
Amenities
4.6
Location
9.4
Service
8.1
Food
6.8
Vibe
6.5
Cleanliness
6.3
Room
5.9
Comfort
5.3
Amenities
4.3
Location
9.5
Service
7.3
Room
6.1
Comfort
5.9
Vibe
5.9
Amenities
4.3
Location
9.3
Service
7.4
Cleanliness
6.2
Room
5.8
Comfort
5.6
Amenities
4.4
9.7 Excellent
Pros: The location is amazing, the staff was so kind and the room was clean, comfortable
Cons: The wc is so high for a regular size person
8.8 Excellent
Pros: The whole experience was outstanding
Cons: I liked everything
7.7 Good
Pros: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping
Cons: No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls
8.8 Excellent
Pros: Cool historical building. Great location
Cons: Parking is $67 at the hotel
6.5 Good
Pros: Location... and that's all.
Cons: EXTREMELY OVERPRICED for a dated hotel w/ small rooms. $67/day parking for guests is opportunistic
6.8 Good
Pros: Location was fantastic.
Cons: Could not control the temperature in the room. Way too warm regardless of colder temps outside.
10.0 Excellent
Pros: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!
Cons:
6.0 Good
Pros: The hotel was in a great location.
Cons:
8.5 Excellent
Pros: The location.
Cons: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.
2.0 Mediocre
Pros: Reserved two queen beds. They had me in a king. The guy was rude and never even apologized. Unbelievable service for a hotel like this.
Cons:
7.1 Good
Pros: We were able to book at this hotel during a very busy time.
Cons: We were told we would get a text when our room was ready. We never got it. We tried calling the front desk over several hours and the calls were going to a fax machine. We used the number listed on the website an on the itinerary. We even had friends try to call. We ended up leaving a WORLD SERIES game early, because we were worried they would give our room away.
8.0 Excellent
Pros: It was very comfortable and near museums and points of I interest.
Cons: One of our breakfast's wasn't good. Shower needs anti slip help. Elevator slow
With a stay at Millennium Knickerbocker Chicago, you'll be centrally located in Chicago, steps from Magnificent Mile and within a 5-minute walk of John Hancock Center. Featured amenities include a business center, express check-in, and express check-out.
Where to stay in Near North Side (Chicago)?
Our Heatmaps tool will help you find the perfect place to stay in Near North Side by showing you how close hotel options are to major activities
