With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Chicago Water Tower and 5 minutes by foot from John Hancock Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Skip to main content
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
Best Hotels in Near North Side (Chicago)
Overall 9.5 Excellent
Based on 1,617 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Beautiful room. Inpecable service
Excellent
10.0
Pros: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS
LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!
Excellent
9.1
Pros: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face
Excellent
10.0
Pros: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better
Good
7.1
Pros: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.
Details
Reviews
Overall 9.5 Excellent
Based on 1,617 reviews
Location
9.8
Vibe
9.6
Service
9.6
Room
9.3
Bar and Beverages
9.2
WiFi
9.1
Comfort
9.0
Wellness Area
9.0
Amenities
9.0
Breakfast
8.9
Food
8.8
Cleanliness
8.6
Pool
8.1
Value for money
4.2
Location
9.8
Service
9.7
Vibe
9.4
Comfort
9.2
Room
9.1
Wellness Area
9.0
Amenities
9.0
Food
8.5
Value for money
4.3
Location
9.8
Service
9.7
Vibe
9.1
Room
8.9
Food
8.7
Comfort
8.7
Service
9.6
Room
9.1
Room
9.1
10.0 Excellent
Pros: Beautiful room. Inpecable service
Cons:
10.0 Excellent
Pros: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS
LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!
Cons: NOTHING
9.1 Excellent
Pros: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face
Cons: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent
10.0 Excellent
Pros: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better
Cons:
7.1 Good
Pros: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.
Cons: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Chicago Water Tower and 5 minutes by foot from John Hancock Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
Overall 9.4 Excellent
Based on 1,389 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
9.1
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Excellent
8.0
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Excellent
10.0
Pros: Very hospitable. Staff very forthcoming. Nice space!
Excellent
9.4
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Excellent
10.0
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Excellent
10.0
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Excellent
10.0
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Good
6.8
Pros: comfy bed, great location, nice lobby.
Okay
5.7
Excellent
10.0
Pros: Fantastic location, outstanding room. Would go back in a minute.
Excellent
10.0
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Excellent
10.0
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Details
Reviews
Overall 9.4 Excellent
Based on 1,389 reviews
Vibe
9.7
Location
9.6
Beach
9.4
Cleanliness
9.3
Bar and Beverages
9.2
Service
9.1
Amenities
9.0
Room
8.7
Food
8.6
Comfort
8.3
WiFi
8.3
Breakfast
6.7
Value for money
5.6
Wellness Area
5.5
Vibe
9.6
Location
9.6
Cleanliness
9.2
Service
9.2
Amenities
8.9
Comfort
8.4
Room
8.4
Vibe
9.7
Location
9.6
Service
9.2
Amenities
8.8
Room
8.7
Comfort
8.5
Location
9.7
Vibe
9.7
Service
9.1
Amenities
9.1
Room
8.3
Comfort
8.3
Service
9.3
Room
8.2
9.1 Excellent
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Cons:
8.0 Excellent
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Cons: air conditioning unit in room was loud
10.0 Excellent
Pros: Very hospitable. Staff very forthcoming. Nice space!
Cons:
9.4 Excellent
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Cons: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
10.0 Excellent
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Cons: nothing!
10.0 Excellent
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Cons: Nothing!
10.0 Excellent
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Cons:
6.8 Good
Pros: comfy bed, great location, nice lobby.
Cons: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
5.7 Okay
Pros:
Cons: Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.
10.0 Excellent
Pros: Fantastic location, outstanding room. Would go back in a minute.
Cons:
10.0 Excellent
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Cons: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
10.0 Excellent
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Cons:
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.3 Excellent
Based on 868 reviews
All Reviews
- All Reviews
- Couples
- Families
Excellent
8.5
Pros: Beautiful. Comfortable, luxurious.
Details
Reviews
Overall 9.3 Excellent
Based on 868 reviews
Location
9.6
Vibe
9.1
Wellness Area
9.1
Breakfast
9.0
Service
9.0
Food
9.0
Room
8.1
Amenities
7.9
Value for money
5.7
Service
9.0
Vibe
9.0
Room
7.7
Location
9.6
Service
8.9
Room
7.6
8.5 Excellent
Pros: Beautiful. Comfortable, luxurious.
Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 564 reviews
All Reviews
- All Reviews
- Couples
- Families
Details
Reviews
Overall 9.2 Excellent
Based on 564 reviews
Wellness Area
10.0
Location
9.7
Cleanliness
9.5
Vibe
9.4
Room
9.2
Comfort
9.1
Service
8.5
WiFi
7.9
Bar and Beverages
6.8
Breakfast
5.0
Comfort
9.2
Room
8.9
Service
8.7
Location
9.7
Room
9.0
Service
8.7
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Overall 9.1 Excellent
Based on 938 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Details
Reviews
Overall 9.1 Excellent
Based on 938 reviews
Location
9.8
Service
9.2
Comfort
8.2
Room
8.1
Wellness Area
7.9
Food
7.6
Amenities
7.2
Breakfast
5.8
WiFi
4.3
Value for money
3.9
Pool
3.3
Location
9.8
Service
9.1
Comfort
8.2
Room
7.8
Food
7.3
Location
9.8
Service
8.8
Room
7.4
Location
9.6
Service
9.3
Comfort
8.2
Room
7.5
Room
7.4
10.0 Excellent
Pros: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Cons:
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Adventure awaits you at Aloft Chicago City Center, a stylish & buzzing hotel in the bustling River North neighborhood. Enjoy easy access to the Willis Tower, Merchandise Mart, and other area offices, plus the Magnificent Mile, Navy Pier, and Wrigley Field. Meet & mingle with friends at our w xyz bar; grab a sweet, savory or healthy snack from re:fuel by aloft, our 24/7 pantry, or play in our re:mix lobby. Plus, you can always stay connected with complimentary hotel-wide wireless internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized showerhead, custom amenities by Bliss® Spa, and more. Maximize work and play at an ergonomic workspace with a desk chair, as well as a 42” LCD TV.
Overall 9.0 Excellent
Based on 955 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: The staff members were some of the best that I have had encounter. They were friendly and had the answers to all of our questions, informative without being annoying. The staff ensured that we were treated right and comfortably, from the valets, front desk receptionist, to the custodians.
Excellent
8.0
Excellent
10.0
Pros: The room was very comfortable and had a great use of space. Never felt crowded. The staff was very friendly and very helpful. I would recommend the hotel to anyone staying in Chicago.
Excellent
8.5
Pros: I loved this hotel. My girlfriend and I stayed there when spending the weekend in Chicago. The bed was very comfortable, the shower was modern, and the floor to ceiling windows offered great views of the city. The staff was very friendly and helpful as well.
Excellent
9.6
Pros: The staff was super helpful, check-in and check-out was easy, and it was one of the best night's sleep I've ever had! My boyfriend and I loved this place and we will definitely be returning.
Excellent
10.0
Pros: The restaurant Beatrix was really good for breakfast and it is part of the hotel
Excellent
8.0
Pros: The rooms were beautifully designed.
Beatrix, the adjoining restaurant, was great for drinks and breakfast.
There are many things to do, eat and see in walking distance.
Excellent
9.6
Pros: Decor is modern and fun. Staff was exceptionally friendly and accommodating. Very clean. Comfy bed.
Details
Reviews
Overall 9.0 Excellent
Based on 955 reviews
Wellness Area
10.0
Vibe
9.6
Cleanliness
9.5
Service
9.2
Location
9.0
Food
8.8
WiFi
8.2
Room
8.1
Breakfast
7.5
Comfort
6.9
Value for money
5.7
Cleanliness
9.5
Vibe
9.5
Location
9.2
Service
9.2
Food
8.7
Room
7.5
Vibe
9.5
Service
9.1
Location
9.1
Food
9.0
Room
7.4
Location
8.9
Room
7.2
10.0 Excellent
Pros: The staff members were some of the best that I have had encounter. They were friendly and had the answers to all of our questions, informative without being annoying. The staff ensured that we were treated right and comfortably, from the valets, front desk receptionist, to the custodians.
Cons: I enjoyed everything about the hotel.
8.0 Excellent
Pros:
Cons: One thing I don't like about the aloft hotel that me and my family was told to leave the hotel because they smell smoke coming from our room which don't smoke and plus we had our one year old son with us. The lady told us we had to look leave we had half a hour to leave we had a reservation from Friday to Sunday we got put out Saturday evening .... We was falsely accused
10.0 Excellent
Pros: The room was very comfortable and had a great use of space. Never felt crowded. The staff was very friendly and very helpful. I would recommend the hotel to anyone staying in Chicago.
Cons:
8.5 Excellent
Pros: I loved this hotel. My girlfriend and I stayed there when spending the weekend in Chicago. The bed was very comfortable, the shower was modern, and the floor to ceiling windows offered great views of the city. The staff was very friendly and helpful as well.
Cons: We checked into the hotel and everything was going smoothly until the gentleman at the front desk nervously told me that our room would be on the 2nd floor and asked me if that was okay. I thought nothing of it at first. If that was the only room they had when we arrived then that's the room we would take. Then when we get to the room and we see by the front door that it is a handicap accessible room. When we enter the room we notice the view outside of our window is obstructed by the awning out front and the shower was not the modern style showed in all of the pictures on this site. It looked like a prison style shower. Not to mention I did not feel good about being in a handicap accessible room when neither of us needed to be. I would hate for the hotel to turn away a handicap person just because we were placed in that room first. We went back down to the front desk and requested a room change which we received with no problem. The lady at the front desk informed us that third party sites tend to move people to handicap rooms. I've found this to be true with other times I have booked rooms on a third party site in the past. She suggested calling the hotel and specifically asking for a non handicap room in the future. So just a heads up.
9.6 Excellent
Pros: The staff was super helpful, check-in and check-out was easy, and it was one of the best night's sleep I've ever had! My boyfriend and I loved this place and we will definitely be returning.
Cons:
10.0 Excellent
Pros: The restaurant Beatrix was really good for breakfast and it is part of the hotel
Cons:
8.0 Excellent
Pros: The rooms were beautifully designed.
Beatrix, the adjoining restaurant, was great for drinks and breakfast.
There are many things to do, eat and see in walking distance.
Cons: There were a lot of loud guests who were clearly out to party the Saturday that we stayed here.
The rooms facing Clark street had a lot of car honking/traffic sounds until well after 2am. Bring ear plugs!
9.6 Excellent
Pros: Decor is modern and fun. Staff was exceptionally friendly and accommodating. Very clean. Comfy bed.
Cons: I signed up for their program. All hotels seem to be doing this. So I have ANOTHER card in my collection. The card gets you points and you don't have to pay for your bottled water in the room.
Adventure awaits you at Aloft Chicago City Center, a stylish & buzzing hotel in the bustling River North neighborhood. Enjoy easy access to the Willis Tower, Merchandise Mart, and other area offices, plus the Magnificent Mile, Navy Pier, and Wrigley Field. Meet & mingle with friends at our w xyz bar; grab a sweet, savory or healthy snack from re:fuel by aloft, our 24/7 pantry, or play in our re:mix lobby. Plus, you can always stay connected with complimentary hotel-wide wireless internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized showerhead, custom amenities by Bliss® Spa, and more. Maximize work and play at an ergonomic workspace with a desk chair, as well as a 42” LCD TV.
Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.
Overall 8.8 Excellent
Based on 13,061 reviews
All Reviews
- All Reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.
Excellent
10.0
Pros: Loved the style, convenience and exceptional service.
Okay
5.1
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Excellent
10.0
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Excellent
9.7
Pros: Large rooms and bathrooms. Plenty of fast elevators.
Great location for the north end of the Magnificent Mile.
Excellent
10.0
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Excellent
8.8
Pros: Great location, great value for the price.
Excellent
8.8
Pros: The French ambiance.
Excellent
10.0
Excellent
8.2
Excellent
8.5
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Excellent
10.0
Pros: Great spot. Conveniently located. Pleased overall with the property.
Details
Reviews
Overall 8.8 Excellent
Based on 13,061 reviews
Location
9.4
Vibe
8.7
Service
8.7
Cleanliness
8.2
Room
8.0
WiFi
7.4
Beach
7.1
Breakfast
7.0
Pool
0.9
Location
9.3
Service
8.8
Room
8.2
Cleanliness
8.1
Breakfast
6.6
WiFi
6.4
Wellness Area
6.3
Location
9.3
Cleanliness
8.4
Service
8.4
Room
8.2
Food
6.7
Breakfast
6.7
WiFi
6.1
Location
9.2
Service
8.6
Room
7.6
Breakfast
7.0
Value for money
5.8
Location
9.3
Service
9.0
Cleanliness
8.2
Room
8.0
Comfort
7.5
Food
7.5
Breakfast
6.5
Value for money
5.7
10.0 Excellent
Pros: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.
Cons: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
10.0 Excellent
Pros: Loved the style, convenience and exceptional service.
Cons:
5.1 Okay
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Cons: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
10.0 Excellent
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Cons:
9.7 Excellent
Pros: Large rooms and bathrooms. Plenty of fast elevators.
Great location for the north end of the Magnificent Mile.
Cons: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
10.0 Excellent
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Cons:
8.8 Excellent
Pros: Great location, great value for the price.
Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
8.8 Excellent
Pros: The French ambiance.
Cons: A bit expensive.
10.0 Excellent
Pros:
Cons: Rooms too small
8.2 Excellent
Pros:
Cons: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.
8.5 Excellent
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Cons:
10.0 Excellent
Pros: Great spot. Conveniently located. Pleased overall with the property.
Cons:
Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.
Step into a sophisticated stay at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. After experiencing the dynamic culture of Chicago, make yourself at home in our modernly appointed rooms and suites. We offer stunning city views, 55-inch flat-screen TVs and room service. We also feature a concierge-level with exclusive perks. After waking up refreshed on our luxurious bedding, get energized for the day by exercising at our state-of-the-art fitness center. During downtime, socialize with friends at the sleek Chicagoan Lobby Bar. When it's time to get down to business, reserve one of our 13 event venues and discover the perfect setting for your impressive business meeting. No matter what brings you to Illinois, let the adventure begin at Hotel Chicago Downtown, Autograph Collection.
Overall 8.8 Excellent
Based on 2,191 reviews
All Reviews
- All Reviews
- Couples
- Business
- Families
- Solo
Excellent
8.5
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Excellent
8.8
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Mediocre
2.0
Pros: So ridiculous paying 19$ for wifi
Okay
4.8
Pros: Location is good. Lot of walkable options around the hotel.
Good
7.1
Pros: Overall hotel is good...good location, nice athmosphere, etc
Excellent
10.0
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Excellent
9.7
Pros: Great location. Walking distance to everything. The staff was very helpful.
Excellent
10.0
Pros: Room service was very quick and staff is very pleasant and helpful.
Good
7.4
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
Okay
4.8
Excellent
10.0
Pros: Nice , good location.
Good
6.5
Pros: The location is good.
Details
Reviews
Overall 8.8 Excellent
Based on 2,191 reviews
Location
9.4
Cleanliness
9.0
Service
9.0
Room
7.7
Breakfast
7.3
Value for money
5.4
WiFi
5.1
Location
9.1
Service
8.9
Cleanliness
8.7
Comfort
6.6
Room
6.6
Value for money
5.0
WiFi
2.6
Service
9.2
Location
9.2
Cleanliness
8.6
Comfort
7.4
Room
7.3
Location
9.4
Service
8.7
Comfort
7.0
Room
6.9
Value for money
5.3
WiFi
3.2
Location
9.2
Service
9.0
Comfort
7.0
Room
6.6
8.5 Excellent
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Cons: BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...
8.8 Excellent
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Cons: We ordered food at the bar and they checked on it twice but it never came. Everything else was great
2.0 Mediocre
Pros: So ridiculous paying 19$ for wifi
Cons:
4.8 Okay
Pros: Location is good. Lot of walkable options around the hotel.
Cons: Seemed like the operations of the room maintenance needs some work.. from TV to furnace, to hot water. Finishing that don’t match to namer a few.
Food options are limited, with nothing after 11.
7.1 Good
Pros: Overall hotel is good...good location, nice athmosphere, etc
Cons: Bugs in the bed! ... Woman hair in the bed! ... Air conditioner not working properly....
10.0 Excellent
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Cons: Finishes could use a makeover, I have stayed there for years and it could use an update. Would rather see a walk in shower instead of cheaper looking old tubs (however OUTSTANDING water pressure). Breakfast is a little pricey too.
9.7 Excellent
Pros: Great location. Walking distance to everything. The staff was very helpful.
Cons: Parking is very expensive.
10.0 Excellent
Pros: Room service was very quick and staff is very pleasant and helpful.
Cons:
7.4 Good
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
Cons:
4.8 Okay
Pros:
Cons: I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.
10.0 Excellent
Pros: Nice , good location.
Cons:
6.5 Good
Pros: The location is good.
Cons: The hotel feels dated. The fitness center is really tiny and, of course, lacking. The bathroom is unnecessarily huge yet the amenities are few.
Step into a sophisticated stay at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. After experiencing the dynamic culture of Chicago, make yourself at home in our modernly appointed rooms and suites. We offer stunning city views, 55-inch flat-screen TVs and room service. We also feature a concierge-level with exclusive perks. After waking up refreshed on our luxurious bedding, get energized for the day by exercising at our state-of-the-art fitness center. During downtime, socialize with friends at the sleek Chicagoan Lobby Bar. When it's time to get down to business, reserve one of our 13 event venues and discover the perfect setting for your impressive business meeting. No matter what brings you to Illinois, let the adventure begin at Hotel Chicago Downtown, Autograph Collection.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar, and you can savor fine wines by the fire in our stylish ENO bar.
Overall 8.6 Excellent
Based on 3,030 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: Location is superb
Excellent
10.0
Pros: Is the best, perfect ubication
Excellent
9.7
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Good
6.5
Pros: Pretty hotel with nice location
Good
6.0
Good
6.5
Pros: Great staff
Good
7.1
Pros: Location is great, staff professional and helpful.
Excellent
8.5
Excellent
10.0
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Excellent
8.5
Pros: location
Mediocre
3.4
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Excellent
10.0
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Details
Reviews
Overall 8.6 Excellent
Based on 3,030 reviews
Location
9.4
Pool
9.0
Service
8.6
Food
8.4
Wellness Area
8.2
WiFi
7.5
Breakfast
7.0
Room
6.8
Comfort
4.9
Value for money
4.8
Pool
9.1
Location
9.1
Service
8.3
Cleanliness
7.9
Vibe
6.4
Room
6.2
Comfort
4.9
Value for money
4.8
Location
9.5
Pool
9.0
Service
8.4
Vibe
6.2
WiFi
5.8
Room
5.1
Value for money
4.5
Comfort
4.2
Location
9.6
Service
8.6
Cleanliness
8.5
Breakfast
7.4
Amenities
6.8
Vibe
6.5
Room
6.3
Comfort
5.1
Value for money
5.0
Location
9.4
Service
8.6
Cleanliness
7.9
Room
6.5
Comfort
5.6
7.1 Good
Pros: Location is superb
Cons: Called front desk multiple time , and no one answered, was given the wrong room. No apologies or response despite sending them internal message.
Rooms are small and parking at $71/ day is not fair.
10.0 Excellent
Pros: Is the best, perfect ubication
Cons:
9.7 Excellent
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Cons: When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
6.5 Good
Pros: Pretty hotel with nice location
Cons: Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
6.0 Good
Pros:
Cons: WiFi was not working
6.5 Good
Pros: Great staff
Cons: The walls are paper thin so our extremely loud neighbors were a bit much
7.1 Good
Pros: Location is great, staff professional and helpful.
Cons: Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
8.5 Excellent
Pros:
Cons: Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
10.0 Excellent
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Cons:
8.5 Excellent
Pros: location
Cons: need sound proof windows,,,,could hear sirens all night
3.4 Mediocre
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Cons: Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?
10.0 Excellent
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Cons: Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar, and you can savor fine wines by the fire in our stylish ENO bar.
Chicago hotels must have it all in order to serve such an eclectic, vibrant city, and the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel is the preferred choice among full-service downtown Chicago, Illinois hotels for business, leisure and convention guests. Located in the heart of the Magnificent Mile and adjacent to vibrant River North dining & entertainment, this stylish Chicago hotel is convenient to Navy Pier, the Merchandise Mart, McCormick Place and Chicago's Loop business and financial district. All are just minutes away. Everything. Right where you need it! As our Hilton Garden Inn guest, you'll enjoy an upscale, boutique-type Chicago hotel near famous Chicago attractions and businesses: Located in the heart of downtown Chicago's Magnificent Mile, Surrounded by world-class dining, art galleries, nightclubs, and entertainment, Two blocks from famous North Michigan Avenue shopping, Four blocks to Navy Pier and the Loop business and financial district, Minutes to McCormick Place Expo Hall, Millennium Park, popular museums, and lakefront. Among upscale hotels in downtown Chicago, Illinois, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel offers a remarkable level of convenience and style, featuring sophisticated Chicago hotel and full-service amenities at moderate prices. Our Hilton Garden Inn hotel in downtown Chicago offers unrivaled services combined with comprehensive Chicago meeting facilities, making this an ideal hotel for Chicago meeting venues. Enjoy Chicago hotel dining with classic outdoor grilling at Weber Grill - our casual on-site restaurant. Delight in delectable room service as you settle into one of our amply-appointed guestrooms, complete with refrigerator, microwave oven and stunning views of the Chicago skyline. As a convenient option for Chicago hotels, we offer a variety of on-site features and services, including: 357 generously-appointed Chicago hotel rooms, Six hospitality suites, ideal for small functions, Weber Grill, serving breakfast, lunch, dinner and room service, Pavilion Pantry, open 24-hours, featuring food and beverages, Heated indoor pool, whirlpool, and on-site fitness room, Boutique-style lobby and amenities, Complimentary 24-hour business center, Complimentary high-speed Internet in all guestrooms and public areas, Microwave, refrigerator, coffee maker, and more in each room, Convenient access to all of Chicago's transportation options. As the only downtown Chicago hotel in the area to offer full-service suite amenities at a non-suite price, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel is the preferred choice for all types of travel. Relax in our comfortable, boutique-style environment, just steps from North Michigan Avenue and River North attractions. Be sure to check our Chicago hotel deals for great savings on your Chicago vacation. Book your Chicago, Illinois hotel reservations online today for our Best Rates. Guaranteed. *****Everything. Right where you need it.*****
Overall 8.5 Excellent
Based on 3,439 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.7
Pros: Requested for a late check in due to our flight and they automatically had a late checkout for us
Excellent
8.5
Excellent
10.0
Pros: Great location! Housekeeping was very attentive and room was fresh and clean each day.
Excellent
10.0
Pros: The hotel was in a great location, it was close to a variety of restaurants and activities. Also there is access to the red line subway directly in front of the Hotel. It was a clean and stocked with complementary coffee! We also had great help from Reggie with our luggage. He was friendly and made everyone laugh. Alma at the check in desk was also very helpful.
Excellent
10.0
Pros: Valet parking was very expensive for the weekend. We could've chose self parking which was around the block but did not know that until we arrived. We chose the valet parking because we were exhausted from the drive into the city. You have to really look for the hotel driveway to pull in off of the street in unfortunately we arrived on a Friday evening and it took us three or four times driving around the block in bumper-to-bumper traffic to get in.
Excellent
10.0
Pros: It was a great hotel, great rooms, very clean, and a pretty nice view of downtown Chicago. All of the staff was amazing and any question we had was answered. If you drive there are tons of parking garages right in the area that are in walking distance. We decided to walk everywhere since it was all right there. We loved our stay and will stay at the Hilton again.
Excellent
10.0
Pros: The staff was so friendly and I enjoyed the free coffee service in the mornings. I also took advantage of printing out my boarding pass with their easy airline check in computer in the lobby.
Excellent
8.6
Pros: Loved that Weber Grill is downstairs!
Excellent
8.0
Pros: The beds were nice and the rooms were very clean. The staff was okay, very effective. I liked the showers and fluffy towels. Good view.
Details
Reviews
Overall 8.5 Excellent
Based on 3,439 reviews
Bar and Beverages
9.3
Location
9.1
Service
8.2
Cleanliness
8.0
WiFi
7.7
Room
7.5
Breakfast
5.9
Wellness Area
5.9
Value for money
5.7
Pool
4.9
Amenities
4.9
Location
9.4
Service
8.2
Room
6.3
Breakfast
5.7
Value for money
5.6
Amenities
5.1
Pool
4.4
Location
9.2
Service
8.3
Cleanliness
8.0
Room
6.9
Value for money
6.3
Breakfast
6.2
Amenities
4.9
Location
9.3
Service
8.2
Room
6.8
Value for money
5.8
Location
9.1
Food
8.2
Service
8.2
Cleanliness
7.8
Room
7.0
Comfort
6.1
Amenities
5.3
9.7 Excellent
Pros: Requested for a late check in due to our flight and they automatically had a late checkout for us
Cons: The cost was a little pricey
8.5 Excellent
Pros:
Cons: There was a few hairs under pillow and in the bathroom upon arrival .
10.0 Excellent
Pros: Great location! Housekeeping was very attentive and room was fresh and clean each day.
Cons:
10.0 Excellent
Pros: The hotel was in a great location, it was close to a variety of restaurants and activities. Also there is access to the red line subway directly in front of the Hotel. It was a clean and stocked with complementary coffee! We also had great help from Reggie with our luggage. He was friendly and made everyone laugh. Alma at the check in desk was also very helpful.
Cons: Overall everything was great except for our first encounter with a lady at check-in. We were trying to describe an issue we were having about our luggage. Our flight lost three of our bags and would be delivering it to the hotel. We were brushed off and felt as if our issue wasn't important enough to be listened to. Alma was able to step in and help.
10.0 Excellent
Pros: Valet parking was very expensive for the weekend. We could've chose self parking which was around the block but did not know that until we arrived. We chose the valet parking because we were exhausted from the drive into the city. You have to really look for the hotel driveway to pull in off of the street in unfortunately we arrived on a Friday evening and it took us three or four times driving around the block in bumper-to-bumper traffic to get in.
Cons:
10.0 Excellent
Pros: It was a great hotel, great rooms, very clean, and a pretty nice view of downtown Chicago. All of the staff was amazing and any question we had was answered. If you drive there are tons of parking garages right in the area that are in walking distance. We decided to walk everywhere since it was all right there. We loved our stay and will stay at the Hilton again.
Cons:
10.0 Excellent
Pros: The staff was so friendly and I enjoyed the free coffee service in the mornings. I also took advantage of printing out my boarding pass with their easy airline check in computer in the lobby.
Cons:
8.6 Excellent
Pros: Loved that Weber Grill is downstairs!
Cons: Although staff was polite they didn't seem to genuine. Clare was great!
8.0 Excellent
Pros: The beds were nice and the rooms were very clean. The staff was okay, very effective. I liked the showers and fluffy towels. Good view.
Cons: The window in my room was missing the safety piece that prevents it from opening all the. A 21 story fall may have adverse consequences to the curious child. For me it wasn't a huge deal, I don't have a kid that's going to fall out a window, but it does show a lack of attention to detail. I also noticed the exterior of the building wasn't as clean as other hotels.
Chicago hotels must have it all in order to serve such an eclectic, vibrant city, and the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel is the preferred choice among full-service downtown Chicago, Illinois hotels for business, leisure and convention guests. Located in the heart of the Magnificent Mile and adjacent to vibrant River North dining & entertainment, this stylish Chicago hotel is convenient to Navy Pier, the Merchandise Mart, McCormick Place and Chicago's Loop business and financial district. All are just minutes away. Everything. Right where you need it! As our Hilton Garden Inn guest, you'll enjoy an upscale, boutique-type Chicago hotel near famous Chicago attractions and businesses: Located in the heart of downtown Chicago's Magnificent Mile, Surrounded by world-class dining, art galleries, nightclubs, and entertainment, Two blocks from famous North Michigan Avenue shopping, Four blocks to Navy Pier and the Loop business and financial district, Minutes to McCormick Place Expo Hall, Millennium Park, popular museums, and lakefront. Among upscale hotels in downtown Chicago, Illinois, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel offers a remarkable level of convenience and style, featuring sophisticated Chicago hotel and full-service amenities at moderate prices. Our Hilton Garden Inn hotel in downtown Chicago offers unrivaled services combined with comprehensive Chicago meeting facilities, making this an ideal hotel for Chicago meeting venues. Enjoy Chicago hotel dining with classic outdoor grilling at Weber Grill - our casual on-site restaurant. Delight in delectable room service as you settle into one of our amply-appointed guestrooms, complete with refrigerator, microwave oven and stunning views of the Chicago skyline. As a convenient option for Chicago hotels, we offer a variety of on-site features and services, including: 357 generously-appointed Chicago hotel rooms, Six hospitality suites, ideal for small functions, Weber Grill, serving breakfast, lunch, dinner and room service, Pavilion Pantry, open 24-hours, featuring food and beverages, Heated indoor pool, whirlpool, and on-site fitness room, Boutique-style lobby and amenities, Complimentary 24-hour business center, Complimentary high-speed Internet in all guestrooms and public areas, Microwave, refrigerator, coffee maker, and more in each room, Convenient access to all of Chicago's transportation options. As the only downtown Chicago hotel in the area to offer full-service suite amenities at a non-suite price, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel is the preferred choice for all types of travel. Relax in our comfortable, boutique-style environment, just steps from North Michigan Avenue and River North attractions. Be sure to check our Chicago hotel deals for great savings on your Chicago vacation. Book your Chicago, Illinois hotel reservations online today for our Best Rates. Guaranteed. *****Everything. Right where you need it.*****
Located in downtown Chicago’s exciting River North, the Holiday Inn Chicago-Mart Plaza River North overlooks the Chicago River and showcases iconic views of the cityscape in every direction. Defined by urban style and modern comfort, the recent property redesign sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated across from the Riverwalk, near the Magnificent Mile, Navy Pier and Millennium Park, the Holiday Inn Chicago-Mart Plaza River North is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk to award-winning dining or watch the sunset from the Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skybridge linking the hotel to theMart, Merchandise Mart ‘L’ stop and walking distance to the Loop, Financial and Business district. The hotel offers 15 meeting rooms with 25,000 sq. ft. of function space and accommodates up to 800 guests for a trade show or reception. Located only three miles from McCormick Place Convention Center and an easy transfer by ‘L’ or Uber can also take guests to Wrigley Field, Guaranteed Rate Park or O'Hare and Midway Airports. Named the #1 Workplace in Chicago by The Chicago Tribune in 2017, we invite you to experience the legendary service of our exceptional staff.
Overall 8.5 Excellent
Based on 2,598 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.0
Pros: Nothing
Good
6.0
Pros: I did like the room, it was very comfortable
Excellent
10.0
Pros: Staff was very friendly and the rooms were very clean.
Excellent
8.5
Pros: The location is good, slightly away from the bustle of Michigan Avenue, but not too far. Everything is within walking distance and in a nice area. Nice, friendly staff.
Good
6.8
Pros: We really liked the location of this hotel. Was an easy walk to area attractions. Hotel has a nice corner resturant with great views.
Details
Reviews
Overall 8.5 Excellent
Based on 2,598 reviews
Location
9.1
Bar and Beverages
8.6
Service
8.5
Room
8.4
Pool
7.4
WiFi
6.2
Food
6.1
Value for money
4.9
Breakfast
4.6
Location
9.0
Bar and Beverages
8.5
Service
8.3
Room
8.0
Pool
7.8
Food
5.9
Value for money
4.9
WiFi
4.8
Breakfast
4.5
Location
9.0
Service
8.2
Room
7.3
Food
5.9
Value for money
5.0
Breakfast
4.3
Location
8.9
Service
8.3
Cleanliness
8.1
Room
7.7
Vibe
7.3
Comfort
6.7
Value for money
5.4
Location
8.8
Service
8.1
Cleanliness
8.0
Room
7.7
Vibe
6.8
Amenities
5.7
2.0 Mediocre
Pros: Nothing
Cons: Paid for standard room and was told that's a sleeper couch in a room that is really the living room for a suite.
Room also smelled like cat urine, couldn't stay there, booked a room at Hotel Intercontinental on Michigan Ave and was treated to a nice room and free breakfast.
6.0 Good
Pros: I did like the room, it was very comfortable
Cons: The parking fees
10.0 Excellent
Pros: Staff was very friendly and the rooms were very clean.
Cons: On my last day there I was sitting on one of the couches on the first floor and an older white male screamed at me and said “ GET YOUR FEET OFF THE COUCH THIS IS AN OFFICE NOT A HOTEL” I understand that it’s an office but there was no need to scream at me. He was very rude overall.
8.5 Excellent
Pros: The location is good, slightly away from the bustle of Michigan Avenue, but not too far. Everything is within walking distance and in a nice area. Nice, friendly staff.
Cons: It would have been great to have a mini refrigerator in the room and the room temperature was a bit colder than my comfort level.
6.8 Good
Pros: We really liked the location of this hotel. Was an easy walk to area attractions. Hotel has a nice corner resturant with great views.
Cons: We thought the hotel room its self wasnt as clean as it should be. We had stained bath towels and no wash clothes upon arrival. We stayed two nights and even after the second day when coming back into the room we again had stained bath towels. We also thought the room was no as quiet as we wohld expect as we could hear everything going on on the room next to us and across the hall.
Located in downtown Chicago’s exciting River North, the Holiday Inn Chicago-Mart Plaza River North overlooks the Chicago River and showcases iconic views of the cityscape in every direction. Defined by urban style and modern comfort, the recent property redesign sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated across from the Riverwalk, near the Magnificent Mile, Navy Pier and Millennium Park, the Holiday Inn Chicago-Mart Plaza River North is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk to award-winning dining or watch the sunset from the Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skybridge linking the hotel to theMart, Merchandise Mart ‘L’ stop and walking distance to the Loop, Financial and Business district. The hotel offers 15 meeting rooms with 25,000 sq. ft. of function space and accommodates up to 800 guests for a trade show or reception. Located only three miles from McCormick Place Convention Center and an easy transfer by ‘L’ or Uber can also take guests to Wrigley Field, Guaranteed Rate Park or O'Hare and Midway Airports. Named the #1 Workplace in Chicago by The Chicago Tribune in 2017, we invite you to experience the legendary service of our exceptional staff.
With a stay at Millennium Knickerbocker Chicago, you'll be centrally located in Chicago, steps from Magnificent Mile and within a 5-minute walk of John Hancock Center. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.3 Excellent
Based on 4,136 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: The location is amazing, the staff was so kind and the room was clean, comfortable
Excellent
8.8
Pros: The whole experience was outstanding
Good
7.7
Pros: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping
Excellent
8.8
Pros: Cool historical building. Great location
Good
6.5
Pros: Location... and that's all.
Good
6.8
Pros: Location was fantastic.
Excellent
10.0
Pros: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!
Good
6.0
Pros: The hotel was in a great location.
Excellent
8.5
Pros: The location.
Mediocre
2.0
Pros: Reserved two queen beds. They had me in a king. The guy was rude and never even apologized. Unbelievable service for a hotel like this.
Good
7.1
Pros: We were able to book at this hotel during a very busy time.
Excellent
8.0
Pros: It was very comfortable and near museums and points of I interest.
Details
Reviews
Overall 8.3 Excellent
Based on 4,136 reviews
Beach
10.0
Location
9.4
Service
7.7
Cleanliness
7.3
Room
6.6
Breakfast
6.0
WiFi
5.7
Comfort
5.4
Amenities
4.6
Wellness Area
3.3
Location
9.3
Service
8.2
Room
6.1
Breakfast
5.6
Value for money
5.4
Comfort
4.6
Amenities
4.6
WiFi
3.5
Location
9.5
Service
8.0
Cleanliness
7.1
Vibe
6.3
Room
6.2
Breakfast
6.1
Comfort
5.6
Value for money
5.5
Amenities
4.3
Location
9.5
Service
7.3
Room
6.1
Vibe
6.0
Comfort
5.8
Amenities
4.3
Location
9.4
Service
7.2
Cleanliness
7.2
Vibe
6.2
Room
6.0
Value for money
5.9
Comfort
5.5
Amenities
4.3
WiFi
4.2
9.7 Excellent
Pros: The location is amazing, the staff was so kind and the room was clean, comfortable
Cons: The wc is so high for a regular size person
8.8 Excellent
Pros: The whole experience was outstanding
Cons: I liked everything
7.7 Good
Pros: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping
Cons: No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls
8.8 Excellent
Pros: Cool historical building. Great location
Cons: Parking is $67 at the hotel
6.5 Good
Pros: Location... and that's all.
Cons: EXTREMELY OVERPRICED for a dated hotel w/ small rooms. $67/day parking for guests is opportunistic
6.8 Good
Pros: Location was fantastic.
Cons: Could not control the temperature in the room. Way too warm regardless of colder temps outside.
10.0 Excellent
Pros: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!
Cons:
6.0 Good
Pros: The hotel was in a great location.
Cons:
8.5 Excellent
Pros: The location.
Cons: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.
2.0 Mediocre
Pros: Reserved two queen beds. They had me in a king. The guy was rude and never even apologized. Unbelievable service for a hotel like this.
Cons:
7.1 Good
Pros: We were able to book at this hotel during a very busy time.
Cons: We were told we would get a text when our room was ready. We never got it. We tried calling the front desk over several hours and the calls were going to a fax machine. We used the number listed on the website an on the itinerary. We even had friends try to call. We ended up leaving a WORLD SERIES game early, because we were worried they would give our room away.
8.0 Excellent
Pros: It was very comfortable and near museums and points of I interest.
Cons: One of our breakfast's wasn't good. Shower needs anti slip help. Elevator slow
With a stay at Millennium Knickerbocker Chicago, you'll be centrally located in Chicago, steps from Magnificent Mile and within a 5-minute walk of John Hancock Center. Featured amenities include a business center, express check-in, and express check-out.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper Spirits & Oysters. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
Overall 8.0 Excellent
Based on 315 reviews
Good
7.1
Pros: The location - right around the corner from the red train line. A few blocks from magnificent mile and close proximity to other stores (cvs, wing stop, etc) and restaurants (Lou malnati, local pub/tavern, etc.). Staff was helpful and nice.
Excellent
9.4
Pros: Clean, with friendly staff.
Excellent
9.1
Pros: Great location. Nice staff if you pick the right room plenty of space. 2 queen beds plus sitting area
Good
7.1
Pros: - Fantastic location: wherein most hotels are in the Loop which is dead on the weekends, this is in gorgeous Gold Coast, walking distance to the magnificent mile, Old Town/Wells St. shops & restaurants, and even Lincoln Park, and an easy cab or bus to Wicker Park. In short, you can do touristy stuff, but you don't have to live in the craziness of it and can easily access the neighborhoods more representative of Chicago (we used to live in Chicago).
- Funky design and atmosphere. Not to everyone's taste, but much better than nondescript alternatives in the price range.
Okay
4.8
Excellent
8.2
Pros: The staff was friendly.
Excellent
10.0
Pros: I drove to Chicago from Louisiana with my parents (70s) ans my daughter (12). The drive was easy. The hotel was easy to find. Parking was easy. Everything about our stay at Hotel Indigo was amazing. We will definitely return as soon as possible!
Excellent
10.0
Pros: Great location, very clean, cute rooms, helpful staff
Mediocre
2.0
Pros: I did not get to stay there.. because you didnt have a contract with the hotel and thus my reservation was not honored. I Had to scramble for a hotel that night. I still have not been compensated or provided a refund. I will not be using your service again.
Okay
5.1
Pros: Great location, good price.
Excellent
10.0
Pros: Good rates, friendly staff. Just needed a place to sleep and store our luggage while we toured the city. Convenient safe in the room to lock and store personal items. Room was clean and tidy.
Excellent
10.0
Pros: adorable, clean, good location.
Good
6.0
Pros: The location was perfect for our needs for this trip to Chicago
Details
Reviews
Overall 8.0 Excellent
Based on 315 reviews
7.1 Good
Pros: The location - right around the corner from the red train line. A few blocks from magnificent mile and close proximity to other stores (cvs, wing stop, etc) and restaurants (Lou malnati, local pub/tavern, etc.). Staff was helpful and nice.
Cons: The hotel was clearly renovated, however it was done cheaply. Wall paper was peeling, rust could be seen in a few spots, some poorly covered up/hidden. Cheap laminate flooring was bowing.
9.4 Excellent
Pros: Clean, with friendly staff.
Cons: It's pet-friendly, but someone should tell the pet owners that their pets should NOT be allowed on the foyer couches!!
9.1 Excellent
Pros: Great location. Nice staff if you pick the right room plenty of space. 2 queen beds plus sitting area
Cons: The decor is tired and needs a boost. Frame in mirror was warped. Bathroom is tiny
7.1 Good
Pros: - Fantastic location: wherein most hotels are in the Loop which is dead on the weekends, this is in gorgeous Gold Coast, walking distance to the magnificent mile, Old Town/Wells St. shops & restaurants, and even Lincoln Park, and an easy cab or bus to Wicker Park. In short, you can do touristy stuff, but you don't have to live in the craziness of it and can easily access the neighborhoods more representative of Chicago (we used to live in Chicago).
- Funky design and atmosphere. Not to everyone's taste, but much better than nondescript alternatives in the price range.
Cons: - Reception staff helps out, but none were the least bit friendly.
- Gym had decent cardio and weight machines but could use more than exactly 3 dumbbells.
- Small rooms.
4.8 Okay
Pros:
Cons: At first appearance the hotel room seemed small, but would work. Once we turned down the bed our sheets were either dirty or stained. We called to have them changed and someone finally came to the door to hand is a stack of bedding. We had to tell them to actually change the sheets as we weren't touching them. Same thing with the towels... They appeared to be stained or dirty. Grossed me out.
In addition,there were a large amount of bachelorette parties that weekend. I didn't hear any noise from them, however witnessed a lot of genitalia toys & cakes as we came and went.
8.2 Excellent
Pros: The staff was friendly.
Cons: The down pillows.
10.0 Excellent
Pros: I drove to Chicago from Louisiana with my parents (70s) ans my daughter (12). The drive was easy. The hotel was easy to find. Parking was easy. Everything about our stay at Hotel Indigo was amazing. We will definitely return as soon as possible!
Cons:
10.0 Excellent
Pros: Great location, very clean, cute rooms, helpful staff
Cons: Drinks are expensive at the bar
2.0 Mediocre
Pros: I did not get to stay there.. because you didnt have a contract with the hotel and thus my reservation was not honored. I Had to scramble for a hotel that night. I still have not been compensated or provided a refund. I will not be using your service again.
Cons:
5.1 Okay
Pros: Great location, good price.
Cons: Parking was a bit of a nightmare, and the bed was like a rock, so uncomfortable!
10.0 Excellent
Pros: Good rates, friendly staff. Just needed a place to sleep and store our luggage while we toured the city. Convenient safe in the room to lock and store personal items. Room was clean and tidy.
Cons: The room was small.
10.0 Excellent
Pros: adorable, clean, good location.
Cons: Hotel wasnt very accommodating to early check ins. house keeping came by way to early in morning, like 8am.
6.0 Good
Pros: The location was perfect for our needs for this trip to Chicago
Cons: Bathroom was smaller than I thought it would be
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper Spirits & Oysters. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
With a stay at Warwick Allerton - Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Chicago Water Tower and 6 minutes by foot from John Hancock Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Overall 7.9 Good
Based on 6,024 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Okay
4.0
Pros: Clean with nice shower.
Mediocre
3.7
Pros: Convenient location
Okay
5.7
Mediocre
2.2
Pros: Nothing.
Good
6.2
Excellent
8.0
Pros: Location on Michigan Ave is perfect, price is good
Excellent
9.4
Pros: Lovely hotel for great price on Michigan Ave.
It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.
Excellent
9.4
Pros: Raoul and the other breakfast servers were excellent
Excellent
8.0
Pros: The hotel was clean and the staff very nice and helpful.
Excellent
10.0
Pros: Such great staff! So helpful and they anticipated every need. A great experience!
Good
7.7
Pros: Essentials included.
Okay
5.4
Pros: The hotel is conveniently located in the city
Details
Reviews
Overall 7.9 Good
Based on 6,024 reviews
Location
9.5
Wellness Area
9.1
Service
7.2
Cleanliness
6.9
Food
6.3
WiFi
6.0
Value for money
5.8
Vibe
5.8
Room
5.6
Breakfast
5.4
Comfort
3.6
Amenities
2.8
Location
9.6
Wellness Area
9.1
Service
8.1
Cleanliness
6.9
Bar and Beverages
6.9
Value for money
6.1
Breakfast
5.7
Vibe
5.4
Room
5.2
WiFi
4.4
Comfort
3.6
Amenities
2.7
Location
9.5
Service
7.6
Cleanliness
6.6
Value for money
5.8
Vibe
5.0
Room
4.8
WiFi
4.2
Comfort
3.3
Amenities
2.5
Location
9.6
Service
7.4
Cleanliness
6.9
Vibe
5.6
Room
5.5
Value for money
5.4
Breakfast
5.2
WiFi
4.1
Comfort
3.7
Amenities
3.0
Location
9.4
Service
7.6
Cleanliness
7.0
Value for money
5.9
Vibe
4.9
Room
4.8
Comfort
3.6
Amenities
2.7
4.0 Okay
Pros: Clean with nice shower.
Cons: Small, no fridge, microwave, coffee maker, anything. Expect to pay for everything extra.
3.7 Mediocre
Pros: Convenient location
Cons: We were downgraded rooms and charged the same amount.
5.7 Okay
Pros:
Cons: It was very loud; lots of LED lights that you had to creatively cover; and staff gives conflicting information about the no housekeeping $10 credit.
2.2 Mediocre
Pros: Nothing.
Cons: Room was really small. Room was run down. Dirty. Overpriced. Staff was not helpful when they gave us the wrong room (one even yelled at us).
6.2 Good
Pros:
Cons: The room was very small for the price. There was no place to put your clothes (no dresser). The room was a bit dirty. The elevators were extremely slow (but they had a sign stating that they were remodeling them so they became faster).
8.0 Excellent
Pros: Location on Michigan Ave is perfect, price is good
Cons: Really late check in (5pm), slow elevators, noisy hallways, outdated rooms, no free wifi
9.4 Excellent
Pros: Lovely hotel for great price on Michigan Ave.
It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.
Cons:
9.4 Excellent
Pros: Raoul and the other breakfast servers were excellent
Cons: The carpet in my room1504 seemed old and dirty
8.0 Excellent
Pros: The hotel was clean and the staff very nice and helpful.
Cons: I didn't like the lack of parking specifics when booking the hotel. We were confused when we got there because there is a parking garage next to the hotel that the hotel uses but it was unclear if you go into the hotel to do this or just park in the garage.
10.0 Excellent
Pros: Such great staff! So helpful and they anticipated every need. A great experience!
Cons:
7.7 Good
Pros: Essentials included.
Cons: No room service. Waited forever for elevators.
5.4 Okay
Pros: The hotel is conveniently located in the city
Cons: The cost of the room was very high. I was willing to pay the price but, my expectations were set high for such a small non-view room.
With a stay at Warwick Allerton - Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Chicago Water Tower and 6 minutes by foot from John Hancock Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.9 Good
Based on 3,883 reviews
All Reviews
- All Reviews
- Couples
- Business
- Solo
- Families
Excellent
10.0
Pros: I liked the hotel overall, but I must give a special mention regarding the bed. The king bed had memory foam, and it was extremely comfortable.
Excellent
9.4
Pros: Almost everything was absolutely wonderful except...
Excellent
8.8
Pros: It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful.
Good
6.2
Pros: The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly
Excellent
8.8
Pros: Bed was comfy, location was great, overall esthetic was great. It was a really nice place and I'd stay there again.
Excellent
8.0
Pros: I like the scenery and location. The hotel room was very modern. Clean & smelled great.
Good
7.4
Pros: The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean.
Good
6.0
Pros: I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?
Good
7.7
Pros: The staff was nice, and hotel was pretty much what I expected except as noted:
Good
6.0
Pros: Great location
Excellent
8.0
Pros: Great location, friendly staff, reasonable price
Excellent
8.8
Pros: bed was super comfortable
Details
Reviews
Overall 7.9 Good
Based on 3,883 reviews
Location
9.3
WiFi
8.7
Service
8.3
Value for money
7.5
Cleanliness
7.2
Wellness Area
6.1
Amenities
5.4
Room
5.1
Breakfast
4.1
Comfort
3.4
Location
9.3
Service
8.8
Value for money
7.6
WiFi
7.6
Cleanliness
7.2
Wellness Area
5.7
Amenities
5.2
Room
4.6
Breakfast
3.9
Comfort
3.0
Location
9.2
Service
7.8
Value for money
7.7
WiFi
7.6
Cleanliness
6.7
Amenities
5.4
Room
4.4
Comfort
3.0
Location
9.3
Service
8.3
WiFi
7.6
Value for money
7.4
Cleanliness
7.1
Amenities
5.2
Room
5.0
Breakfast
3.7
Comfort
3.6
Location
8.8
Service
8.5
Cleanliness
7.3
Amenities
5.8
Room
4.1
Comfort
3.0
10.0 Excellent
Pros: I liked the hotel overall, but I must give a special mention regarding the bed. The king bed had memory foam, and it was extremely comfortable.
Cons: There was nothing of mention that I didn't like.
9.4 Excellent
Pros: Almost everything was absolutely wonderful except...
Cons: Cleaning staff did not fully replace my used towels and cups. Also, the location made it difficult to easily hail a taxi.
8.8 Excellent
Pros: It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful.
Cons: The room was very small.. I kept hitting my shins on the edge of the bed. My friend and I stayed there together so it made for a pretty tight space but we didn't spend a ton of time in there so it was fine. Also, no breakfast, just free coffee. We ordered towels at one point and no one ever showed up.
6.2 Good
Pros: The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly
Cons: Extremely small rooms. Small bathroom with shower only whichhas a curtain not glass Detracts from look. There are no bedside lamps ! Too bad for readers.bartender is sweet, not really does not know how to make a drink-not all that familiar with different types of drinks, bar not set up didn't have cherries, fruit.
8.8 Excellent
Pros: Bed was comfy, location was great, overall esthetic was great. It was a really nice place and I'd stay there again.
Cons: Staff mistakenly woke us up at 7am, thinking we had ordered breakfast. We never had. The room was VERY small, with no fridge.
8.0 Excellent
Pros: I like the scenery and location. The hotel room was very modern. Clean & smelled great.
Cons:
7.4 Good
Pros: The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean.
Cons: The girl at the front desk checking in was mumbly and hard to hear. Waited 5+ minutes for a valet attendant to show up (we were the only people there at the moment). Then we were taken up to an uncleaned room. Storing our bags in luggage after we checked out was a similar struggle finding an attendant that was supposed to be there. Fortunately there was one of the staff members who continually helped resolve the issues all weekend long. He was very professional and willing to do any job with patience and a smile. Please hire more staff like him!
6.0 Good
Pros: I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?
Cons:
7.7 Good
Pros: The staff was nice, and hotel was pretty much what I expected except as noted:
Cons: Elevators were a little weird and didn't work as expected
Room was deceptively *tiny*
6.0 Good
Pros: Great location
Cons: I have been staying here for years - front desk staff is all new . The girls that used to be there are no longer and somehow now its all men. They are cold and dont understand how to treat guests. The new Manager is absolutely awful and hopefully you dont have to deal with him as he treated me , a repeat guest for many years like dirt.
8.0 Excellent
Pros: Great location, friendly staff, reasonable price
Cons: Room smelled like smoke
8.8 Excellent
Pros: bed was super comfortable
Cons: room was super small
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Where to stay in Near North Side (Chicago)?
Our Heatmaps tool will help you find the perfect place to stay in Near North Side by showing you how close hotel options are to major activities
Popular in Chicago
Accommodations
Neighborhoods in Chicago
- Archer Heights
- Ashburn
- Near South Side
- West Ridge
- Garfield Ridge
- Douglas
- North Park
- Near West Side
- Kenwood
- Hyde Park
- West Town
- Logan Square
- West Elsdon
- Rogers Park
- Edgewater
- East Garfield Park
- Grand Boulevard
- Uptown
- North Center
- Armor Square / Fuller Park
- Lake View
- Bridgeport
- Lincoln Park
- Loop
- Near North Side
