With a stay at The Sono Chicago in Chicago (Near North Side), you'll be within a 5-minute drive of Second City and Chicago History Museum. The front desk is staffed during limited hours. Free self parking is available onsite.
Skip to main content
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
Best Hotels in Near North Side (Chicago)
Details
Reviews
Overall 9.7 Excellent
Based on 220 reviews
With a stay at The Sono Chicago in Chicago (Near North Side), you'll be within a 5-minute drive of Second City and Chicago History Museum. The front desk is staffed during limited hours. Free self parking is available onsite.
With a stay at Viceroy Chicago in Chicago (Near North Side), you'll be within a 5-minute drive of John Hancock Center and State Street. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
Overall 9.6 Excellent
Based on 523 reviews
All Reviews
- All Reviews
- Couples
- Business
Excellent
10.0
Pros: Great location. Excellent service. Well decorated rooms.
Excellent
9.7
Pros: Loved the beautiful hotel with amazing views from our room. The rooftop is also very nice. All of the staff were nice and helpful. Would definitely recommend and would stay here again.
Excellent
9.7
Pros: Rooms as smallish but great very comfortable. Wonderful people.
Excellent
9.7
Excellent
10.0
Pros: I can’t say enough about this hotel and the fabulous staff!
My boyfriend and I came to Chicago to see Pearl Jam @ Wrigley Field... this was our first trip together. The weather was showing thunderstorms all evening throughout the concert and the wonderful man at the front desk offered us complementary ponchos so we could stay dry during the show!
This hotel checked every box.... the attention to detail was amazing! The rooms very spacious and absolutely gorgeous! The mattress and bedding were impeccable! And I must say... the bathroom was the bomb.com!
We will definitely return to this hotel as much as we can!
Excellent
10.0
Pros: Super cool decor, high end materials and equipment. Awesome staff, great location. Zero cons. Stay here if you can afford it.
Excellent
10.0
Pros: The hotel was classy and sleek and spotless all of which was nice but the real charm was the staff who greeted me at the door and the front desk. Jim was especially personable and helpful.
Excellent
9.4
Pros: The concierge, specifically Tyler, was amazingly accommodating
Excellent
10.0
Pros: The amenities, the terrace, the staff.
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 9.6 Excellent
Based on 523 reviews
Food
10.0
Service
9.7
Cleanliness
9.6
Vibe
9.6
Location
9.5
Bar and Beverages
9.4
Amenities
9.0
Room
8.9
Pool
7.2
Service
9.6
Location
9.6
Service
9.7
Room
8.5
10.0 Excellent
Pros: Great location. Excellent service. Well decorated rooms.
Cons:
9.7 Excellent
Pros: Loved the beautiful hotel with amazing views from our room. The rooftop is also very nice. All of the staff were nice and helpful. Would definitely recommend and would stay here again.
Cons: Our room was pretty hot and we couldn’t get it to cool down even after turning on the ac and fan.
9.7 Excellent
Pros: Rooms as smallish but great very comfortable. Wonderful people.
Cons:
9.7 Excellent
Pros:
Cons: Bed could have been more comfortable
10.0 Excellent
Pros: I can’t say enough about this hotel and the fabulous staff!
My boyfriend and I came to Chicago to see Pearl Jam @ Wrigley Field... this was our first trip together. The weather was showing thunderstorms all evening throughout the concert and the wonderful man at the front desk offered us complementary ponchos so we could stay dry during the show!
This hotel checked every box.... the attention to detail was amazing! The rooms very spacious and absolutely gorgeous! The mattress and bedding were impeccable! And I must say... the bathroom was the bomb.com!
We will definitely return to this hotel as much as we can!
Cons:
10.0 Excellent
Pros: Super cool decor, high end materials and equipment. Awesome staff, great location. Zero cons. Stay here if you can afford it.
Cons: Nothing!
10.0 Excellent
Pros: The hotel was classy and sleek and spotless all of which was nice but the real charm was the staff who greeted me at the door and the front desk. Jim was especially personable and helpful.
Cons: Loved everything
9.4 Excellent
Pros: The concierge, specifically Tyler, was amazingly accommodating
Cons: House keeping never ended up cleaning my room while I was out for an extended period with our dog guest - even after I called to confirm they were coming up
10.0 Excellent
Pros: The amenities, the terrace, the staff.
Cons: We ended up with a “suite” which was kind of more like handicapped bigger room but it was nice all the same although a bathtub would have been nice.
10.0 Excellent
Pros: Everything
Cons: Having to leave the next morning
With a stay at Viceroy Chicago in Chicago (Near North Side), you'll be within a 5-minute drive of John Hancock Center and State Street. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, within a 5-minute drive of Water Tower Place and John Hancock Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Overall 9.5 Excellent
Based on 1,935 reviews
All Reviews
- All Reviews
- Families
- Business
- Couples
Excellent
10.0
Pros: Beautiful room. Inpecable service
Excellent
10.0
Pros: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS
LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!
Excellent
9.1
Pros: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face
Excellent
10.0
Pros: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better
Good
7.1
Pros: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.
Details
Reviews
Overall 9.5 Excellent
Based on 1,935 reviews
Location
9.7
Vibe
9.6
Cleanliness
9.6
Service
9.5
Room
9.4
Amenities
9.3
Bar and Beverages
9.3
Comfort
9.1
Food
8.8
Breakfast
8.3
Pool
8.1
Wellness Area
7.7
Value for money
4.5
Location
9.7
Service
9.6
Room
9.2
Vibe
9.2
Comfort
8.9
Service
9.6
Vibe
9.6
Room
9.3
Comfort
9.3
Location
9.7
Service
9.6
Room
9.2
10.0 Excellent
Pros: Beautiful room. Inpecable service
Cons:
10.0 Excellent
Pros: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS
LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!
Cons: NOTHING
9.1 Excellent
Pros: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face
Cons: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent
10.0 Excellent
Pros: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better
Cons:
7.1 Good
Pros: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.
Cons: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, within a 5-minute drive of Water Tower Place and John Hancock Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
A stay at The Langham, Chicago places you in the heart of Chicago, a 2-minute drive from Michigan Avenue and 6 minutes from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
Overall 9.5 Excellent
Based on 1,917 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Excellent
9.6
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Excellent
10.0
Pros: Location is excellent.
staff is good.
Excellent
10.0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Excellent
9.1
Pros: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.
Excellent
9.7
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Excellent
9.7
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Excellent
10.0
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Excellent
10.0
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Details
Reviews
Overall 9.5 Excellent
Based on 1,917 reviews
Location
9.7
Cleanliness
9.6
Pool
9.5
Service
9.5
Vibe
9.4
Wellness Area
9.3
Amenities
9.2
Room
9.2
Comfort
8.8
Food
8.8
Breakfast
5.1
Value for money
4.9
Service
9.6
Location
9.6
Vibe
9.2
Room
9.1
Food
9.0
Comfort
9.0
Location
9.7
Service
9.4
Amenities
9.3
Room
8.5
Comfort
8.0
Location
9.7
Service
9.4
Room
9.0
Comfort
8.9
10.0 Excellent
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Cons:
9.6 Excellent
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Cons: The additional room service charge
10.0 Excellent
Pros: Location is excellent.
staff is good.
Cons:
10.0 Excellent
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Cons: We loved everything about it.
9.1 Excellent
Pros: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.
Cons: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.
9.7 Excellent
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Cons: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.
9.7 Excellent
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Cons: It is very expensive.
I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.
10.0 Excellent
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Cons:
10.0 Excellent
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Cons:
A stay at The Langham, Chicago places you in the heart of Chicago, a 2-minute drive from Michigan Avenue and 6 minutes from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
Overall 9.4 Excellent
Based on 1,486 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
9.1
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Excellent
8.0
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Excellent
10.0
Pros: Very hospitable. Staff very forthcoming. Nice space!
Excellent
9.4
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Excellent
10.0
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Excellent
10.0
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Excellent
10.0
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Good
6.8
Pros: comfy bed, great location, nice lobby.
Okay
5.7
Excellent
10.0
Pros: Fantastic location, outstanding room. Would go back in a minute.
Excellent
10.0
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Excellent
10.0
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Details
Reviews
Overall 9.4 Excellent
Based on 1,486 reviews
Beach
10.0
Vibe
9.8
Location
9.8
Bar and Beverages
9.5
Amenities
9.2
Service
9.2
Cleanliness
8.8
Room
8.7
Comfort
8.6
WiFi
8.3
Breakfast
6.8
Location
9.8
Vibe
9.7
Service
9.3
Amenities
9.1
Comfort
8.6
Room
8.4
Location
9.8
Service
9.3
Comfort
8.8
Room
8.7
Location
9.8
Service
9.3
Room
8.3
9.1 Excellent
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Cons:
8.0 Excellent
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Cons: air conditioning unit in room was loud
10.0 Excellent
Pros: Very hospitable. Staff very forthcoming. Nice space!
Cons:
9.4 Excellent
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Cons: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
10.0 Excellent
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Cons: nothing!
10.0 Excellent
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Cons: Nothing!
10.0 Excellent
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Cons:
6.8 Good
Pros: comfy bed, great location, nice lobby.
Cons: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
5.7 Okay
Pros:
Cons: Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.
10.0 Excellent
Pros: Fantastic location, outstanding room. Would go back in a minute.
Cons:
10.0 Excellent
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Cons: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
10.0 Excellent
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Cons:
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.4 Excellent
Based on 1,070 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
8.5
Pros: Beautiful. Comfortable, luxurious.
Details
Reviews
Overall 9.4 Excellent
Based on 1,070 reviews
Location
9.6
Vibe
9.3
Cleanliness
9.0
Service
8.9
Comfort
8.4
Room
8.4
Wellness Area
8.2
Amenities
8.1
Breakfast
7.9
Food
7.8
Pool
6.4
Service
8.9
Service
9.0
Room
8.2
8.5 Excellent
Pros: Beautiful. Comfortable, luxurious.
Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Experience Chicago from the heart of the city. The luxurious Loews Chicago Downtown Hotel, situated steps from Navy Pier, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Our top-rated luxury hotel in Downtown Chicago is ideally located on Magnificent Mile, and close to the city's most popular attractions including Millennium Park and the John Hancock Center.
Overall 9.3 Excellent
Based on 2,474 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay.
I would definitely recommend this hotel and will stay again.
Excellent
10.0
Pros: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.
Excellent
8.8
Pros: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.
Excellent
10.0
Pros: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.
Excellent
10.0
Pros: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!
Good
7.7
Pros: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.
Excellent
10.0
Pros: very clean
Excellent
9.7
Pros: Service And attention to detail was excellent
Excellent
9.4
Pros: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. .
+In the heart of chicago.
+The room was spacious and well decorated.
+Staff would try to find you a taxi or help with finding the best Chicago pizza.
Details
Reviews
Overall 9.3 Excellent
Based on 2,474 reviews
WiFi
9.8
Vibe
9.7
Location
9.6
Amenities
9.3
Service
9.3
Comfort
9.1
Room
9.1
Wellness Area
7.8
Pool
7.4
Breakfast
6.6
Vibe
9.7
Location
9.6
Service
9.3
Cleanliness
9.2
Room
9.1
Comfort
9.0
Location
9.7
Service
9.5
Comfort
9.0
Room
9.0
Pool
7.8
Location
9.5
Service
9.4
Vibe
9.4
Comfort
9.2
Room
9.0
10.0 Excellent
Pros: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay.
I would definitely recommend this hotel and will stay again.
Cons:
10.0 Excellent
Pros: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.
Cons: No issues.
8.8 Excellent
Pros: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.
Cons: None, accommodations were excellent.
10.0 Excellent
Pros: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.
Cons: Self park garage was far.
10.0 Excellent
Pros: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!
Cons: Nothing - everything was Great!
7.7 Good
Pros: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.
Cons: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.
10.0 Excellent
Pros: very clean
Cons: no full length mirror in the room
9.7 Excellent
Pros: Service And attention to detail was excellent
Cons: That they didn't have a Jacuzzi In the hotel
9.4 Excellent
Pros: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. .
+In the heart of chicago.
+The room was spacious and well decorated.
+Staff would try to find you a taxi or help with finding the best Chicago pizza.
Cons: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel
-The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time.
-The tv stopped working for a few hours one evening during our stay.
Experience Chicago from the heart of the city. The luxurious Loews Chicago Downtown Hotel, situated steps from Navy Pier, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Our top-rated luxury hotel in Downtown Chicago is ideally located on Magnificent Mile, and close to the city's most popular attractions including Millennium Park and the John Hancock Center.
Slip effortlessly into the glamour of downtown Chicago in the 1930’s at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago. Inspired by the storied history of Chicago’s grand hotels, The Gwen reemerges as an art deco haven wrapped in 21st Century amenities. Every detail has been attended to, from unrivaled dining to our in-room spa services, 24-hour valet and fully reimagined accommodations with enhanced amenities. Select our hotel's impeccable function rooms to host business meetings, galas and weddings, where our singular service is exemplified in our attention to detail and exquisite catering. Our historic hotel is perfectly placed near Michigan Avenue to give our guests instant access to Chicago's famous attractions, jazz clubs, theaters and, of course, shopping on the Magnificent Mile and North Bridge Mall. Home to an illustrious past and the inspiration for future travelers, our Illinois hotel invites guests to enjoy personalized service and luxury amenities for generations to come.
Overall 9.3 Excellent
Based on 806 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Good
7.7
Pros: Nice location and outdoor eating
Details
Reviews
Overall 9.3 Excellent
Based on 806 reviews
Location
9.6
Vibe
9.4
Cleanliness
9.3
Bar and Beverages
9.1
Service
9.1
Amenities
8.9
Comfort
8.8
Room
8.8
Breakfast
8.0
Value for money
7.6
WiFi
7.1
Wellness Area
4.8
Location
9.6
Vibe
9.3
Service
9.2
Comfort
9.0
Amenities
9.0
Room
8.5
Location
9.7
Service
9.2
Room
8.3
Service
9.2
7.7 Good
Pros: Nice location and outdoor eating
Cons: One of the front desk staff was not that friendly.
Slip effortlessly into the glamour of downtown Chicago in the 1930’s at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago. Inspired by the storied history of Chicago’s grand hotels, The Gwen reemerges as an art deco haven wrapped in 21st Century amenities. Every detail has been attended to, from unrivaled dining to our in-room spa services, 24-hour valet and fully reimagined accommodations with enhanced amenities. Select our hotel's impeccable function rooms to host business meetings, galas and weddings, where our singular service is exemplified in our attention to detail and exquisite catering. Our historic hotel is perfectly placed near Michigan Avenue to give our guests instant access to Chicago's famous attractions, jazz clubs, theaters and, of course, shopping on the Magnificent Mile and North Bridge Mall. Home to an illustrious past and the inspiration for future travelers, our Illinois hotel invites guests to enjoy personalized service and luxury amenities for generations to come.
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, within a 5-minute drive of John Hancock Center and Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
Overall 9.3 Excellent
Based on 717 reviews
All Reviews
- All Reviews
- Couples
- Families
Excellent
10.0
Pros: Great restaurant recommendation and service!
Excellent
10.0
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Excellent
8.5
Pros: Very good welcome and staff performance
Excellent
8.3
Pros: Hotel has great location, very nice accomodations.
Excellent
8.8
Pros: The food options were excellent.
Excellent
10.0
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Details
Reviews
Overall 9.3 Excellent
Based on 717 reviews
Location
9.7
Service
9.1
Pool
8.9
Comfort
8.5
Room
8.5
Wellness Area
8.3
Food
8.3
WiFi
6.9
Breakfast
6.8
Location
9.8
Service
8.9
Room
8.3
Service
9.2
10.0 Excellent
Pros: Great restaurant recommendation and service!
Cons:
10.0 Excellent
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Cons:
8.5 Excellent
Pros: Very good welcome and staff performance
Cons: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.
8.3 Excellent
Pros: Hotel has great location, very nice accomodations.
Cons: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.
8.8 Excellent
Pros: The food options were excellent.
Cons: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.
10.0 Excellent
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Cons:
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, within a 5-minute drive of John Hancock Center and Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
The Talbott Hotel in the heart of the Gold Coast offers spacious rooms with complimentary amenities including wireless internet, Apple Mac Mini computers and access to Equinox Fitness. Located steps from Chicagos Magnificent Mile and Rush Street, the heart of Chicagos nightlife. Voted as an Orbitz Best of the Best hotel three years in a row, The Talbott Hotel is recognized as a leader in both leisure and business travel. It offers impeccable service with its concierge staff, all Les Clefs d"Or members, to assist with your every need. Mercadito Kitchen is the on site restaurant and lounge managed by the award winning team of Mercadito Hospitality.
Overall 9.2 Excellent
Based on 1,457 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
9.7
Pros: Large Rooms, Great beds
Okay
5.4
Pros: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre
Excellent
8.2
Pros: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.
Excellent
9.4
Pros: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!
Excellent
10.0
Pros: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.
Excellent
10.0
Pros: Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location.
Excellent
9.4
Pros: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..
Excellent
10.0
Pros: Great staff, very helpful and friendly
Excellent
10.0
Pros: Very nice staff and great location
Excellent
10.0
Pros: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.
Good
6.8
Pros: We loved the location and the staff
Excellent
9.7
Pros: Pretty much everything....very boutique...great staff....room maintenance five stars...great location
Details
Reviews
Overall 9.2 Excellent
Based on 1,457 reviews
Location
9.6
Cleanliness
9.3
Service
9.3
Food
9.0
WiFi
8.5
Room
8.1
Comfort
7.9
Breakfast
6.7
Location
9.7
Service
9.5
Cleanliness
9.4
Food
9.1
Comfort
8.2
Room
7.7
Value for money
6.8
Location
9.7
Service
9.4
Comfort
8.0
Room
7.7
Value for money
7.4
Location
9.7
Room
7.2
9.7 Excellent
Pros: Large Rooms, Great beds
Cons: The restaurant was small with limited options but it appears they are renovating.
5.4 Okay
Pros: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre
Cons: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels
8.2 Excellent
Pros: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.
Cons: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.
9.4 Excellent
Pros: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!
Cons:
10.0 Excellent
Pros: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.
Cons: There was nothing we did not like.
10.0 Excellent
Pros: Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location.
Cons: Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.
9.4 Excellent
Pros: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..
Cons:
10.0 Excellent
Pros: Great staff, very helpful and friendly
Cons:
10.0 Excellent
Pros: Very nice staff and great location
Cons: It was perfect
10.0 Excellent
Pros: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.
Cons:
6.8 Good
Pros: We loved the location and the staff
Cons: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.
9.7 Excellent
Pros: Pretty much everything....very boutique...great staff....room maintenance five stars...great location
Cons: No complaints
The Talbott Hotel in the heart of the Gold Coast offers spacious rooms with complimentary amenities including wireless internet, Apple Mac Mini computers and access to Equinox Fitness. Located steps from Chicagos Magnificent Mile and Rush Street, the heart of Chicagos nightlife. Voted as an Orbitz Best of the Best hotel three years in a row, The Talbott Hotel is recognized as a leader in both leisure and business travel. It offers impeccable service with its concierge staff, all Les Clefs d"Or members, to assist with your every need. Mercadito Kitchen is the on site restaurant and lounge managed by the award winning team of Mercadito Hospitality.
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Overall 9.2 Excellent
Based on 1,167 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Details
Reviews
Overall 9.2 Excellent
Based on 1,167 reviews
Location
9.6
Service
9.2
Wellness Area
8.5
Room
8.2
Breakfast
7.7
Food
7.6
WiFi
6.3
Bar and Beverages
5.8
Pool
4.5
Value for money
4.2
Location
9.7
Service
9.3
Room
7.9
Comfort
7.7
Location
9.7
Service
8.9
Room
7.7
Location
9.5
Comfort
7.6
Room
7.5
10.0 Excellent
Pros: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Cons:
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 864 reviews
All Reviews
- All Reviews
- Families
- Couples
Details
Reviews
Overall 9.2 Excellent
Based on 864 reviews
Location
9.7
Cleanliness
9.3
Vibe
9.2
Wellness Area
9.2
Room
9.2
Comfort
9.1
Service
8.7
WiFi
7.9
Bar and Beverages
7.3
Breakfast
5.5
Location
9.8
Room
9.1
Service
9.0
Comfort
9.0
Room
8.9
Service
8.9
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Flagship of the Park Hyatt brand, offering a unique alternative to your traveler's current luxury options. State of the art guest rooms featuring flat screen TV, high speed internet access. Luxury bathrooms with over-sized soaking bathtubs, dual vanities, separate shower stall and flat-screen TV. Complimentary clothes pressing and shoe shine, nightly turn-down amenity and twice daily maid service. Complimentary courtesy car for use w/i 2 miles of hotel for outbound transportation only.
Overall 9.2 Excellent
Based on 858 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Good
7.0
Pros: The staff was amazing!
Excellent
10.0
Pros: Staff was very welcoming and accommodating.
Excellent
10.0
Pros: I liked how unique the bathtub has open doors to look out the window.
Excellent
10.0
Pros: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.
Poor
1.0
Pros: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.
Excellent
9.0
Excellent
10.0
Pros: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return
Excellent
10.0
Pros: Staff is very friendly and helpful.
Excellent
10.0
Pros: Best location and best service!
Excellent
8.0
Pros: Location. Swimming pool.
Excellent
10.0
Pros: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!
Good
7.0
Pros: Build out ambiance room quality
Details
Reviews
Overall 9.2 Excellent
Based on 858 reviews
Bar and Beverages
9.7
Location
9.7
Pool
9.2
Service
9.0
Food
8.8
Room
8.7
Wellness Area
8.1
Breakfast
6.8
WiFi
6.4
Location
9.6
Service
9.2
Food
8.7
Room
8.3
Amenities
7.8
Location
9.6
Service
8.8
Room
8.3
Comfort
7.8
Room
8.0
7.0 Good
Pros: The staff was amazing!
Cons: The dated feel of the room definitely did not live up the the 5-star rating.
10.0 Excellent
Pros: Staff was very welcoming and accommodating.
Cons:
10.0 Excellent
Pros: I liked how unique the bathtub has open doors to look out the window.
Cons:
10.0 Excellent
Pros: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.
Cons: No.
1.0 Poor
Pros: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.
Cons: The employees were not honest in attempting to maximize the hotels profits
9.0 Excellent
Pros:
Cons: Bed was hard
10.0 Excellent
Pros: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return
Cons: yes that i did not stay another night
10.0 Excellent
Pros: Staff is very friendly and helpful.
Cons:
10.0 Excellent
Pros: Best location and best service!
Cons:
8.0 Excellent
Pros: Location. Swimming pool.
Cons: Not really
10.0 Excellent
Pros: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!
Cons:
7.0 Good
Pros: Build out ambiance room quality
Cons: Service lags, if I’m spending $---- or $---- I want service pronto. These industries are highly competitive. Shouldn’t have to deal with faulty google chrome (even if the tech was nice), it was not heating up, waited 1 hr for Wine
Flagship of the Park Hyatt brand, offering a unique alternative to your traveler's current luxury options. State of the art guest rooms featuring flat screen TV, high speed internet access. Luxury bathrooms with over-sized soaking bathtubs, dual vanities, separate shower stall and flat-screen TV. Complimentary clothes pressing and shoe shine, nightly turn-down amenity and twice daily maid service. Complimentary courtesy car for use w/i 2 miles of hotel for outbound transportation only.
With a stay at ACME Hotel Company Chicago, you'll be centrally located in Chicago, within a 5-minute drive of Chicago Riverwalk and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
-938161.jpg?width=66&height=66&crop=true)
-080255.jpg?width=66&height=66&crop=true)
-179620.jpg?width=66&height=66&crop=true)
-682354.jpg?width=66&height=66&crop=true)
Overall 9.0 Excellent
Based on 1,876 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.
Excellent
10.0
Pros: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel
Excellent
10.0
Pros: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.
Excellent
9.1
Pros: Really neat place, fantastic location and price
Excellent
8.0
Pros: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's.
Close to subway, and not too tricky to get to from airport.
Excellent
9.7
Pros: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.
Excellent
10.0
Pros: What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!
Excellent
9.7
Pros: The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.
Excellent
9.4
Excellent
10.0
Pros: Great location, comfy bed. Quiet. Good restaurant and bakery downstairs. Super friendly and helpful staff. Great value for the price.
Excellent
10.0
Pros: Comfy room. Excellent attention to detail. Super cool hotel bar.
Excellent
10.0
Pros: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.
-938161.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 9.0 Excellent
Based on 1,876 reviews
Location
9.7
Bar and Beverages
9.5
Vibe
9.4
WiFi
9.4
Service
9.3
Value for money
9.1
Food
8.7
Room
7.6
Breakfast
6.8
Comfort
6.2
Location
9.8
Bar and Beverages
9.6
Vibe
9.4
Service
9.3
WiFi
8.8
Room
7.0
Breakfast
6.9
Location
9.8
Service
9.4
Vibe
9.3
Value for money
9.2
Room
7.5
Location
9.7
Service
9.4
Vibe
9.2
Amenities
7.8
Room
7.1
10.0 Excellent
Pros: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.
Cons: Noisy hvac unit.
10.0 Excellent
Pros: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel
Cons:
10.0 Excellent
Pros: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.
Cons:
9.1 Excellent
Pros: Really neat place, fantastic location and price
Cons:
8.0 Excellent
Pros: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's.
Close to subway, and not too tricky to get to from airport.
Cons: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss.
Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room.
Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.
9.7 Excellent
Pros: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.
Cons:
10.0 Excellent
Pros: What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!
Cons:
9.7 Excellent
Pros: The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.
Cons:
9.4 Excellent
Pros:
Cons: Room was very, very dry. Didn't get request for feather free bedding.
10.0 Excellent
Pros: Great location, comfy bed. Quiet. Good restaurant and bakery downstairs. Super friendly and helpful staff. Great value for the price.
Cons:
10.0 Excellent
Pros: Comfy room. Excellent attention to detail. Super cool hotel bar.
Cons: I have no complaints.
10.0 Excellent
Pros: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.
Cons: I thought they had a steam room but it was only a hot tub.
With a stay at ACME Hotel Company Chicago, you'll be centrally located in Chicago, within a 5-minute drive of Chicago Riverwalk and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 9.0 Excellent
Based on 3,564 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Great location off Michigan Ave. But a very quiet street overall for such a great location.
Excellent
8.0
Pros: Close to shops at magnificent mile
Mediocre
3.6
Excellent
8.8
Pros: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.
Excellent
10.0
Pros: Location, value, amenities, staff, rooms, property were all excellent.
Excellent
10.0
Pros: Great clean room and friendly staff
Excellent
10.0
Excellent
10.0
Pros: The location was within walking distance to Everything. The hotel was very comfortable.
Excellent
10.0
Pros: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.
Excellent
8.5
Pros: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice
Okay
4.8
Pros: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.
Excellent
9.4
Pros: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda.
Loved the green drink with Apple, spinach and ginger. It was really good.
Details
Reviews
Overall 9.0 Excellent
Based on 3,564 reviews
Location
9.6
Vibe
9.3
Bar and Beverages
9.1
Cleanliness
9.1
Service
8.9
Room
8.5
WiFi
7.6
Breakfast
7.2
Pool
5.5
Location
9.4
Service
9.3
Bar and Beverages
9.1
Room
8.3
Wellness Area
8.1
Breakfast
7.6
Pool
5.7
Location
9.5
Service
8.6
Room
8.2
Food
7.6
Breakfast
7.0
Value for money
5.9
Location
9.6
Vibe
9.0
Service
8.8
Room
8.0
Comfort
7.5
10.0 Excellent
Pros: Great location off Michigan Ave. But a very quiet street overall for such a great location.
Cons: Rooms are a little dark.
8.0 Excellent
Pros: Close to shops at magnificent mile
Cons: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store
3.6 Mediocre
Pros:
Cons: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.
8.8 Excellent
Pros: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.
Cons:
10.0 Excellent
Pros: Location, value, amenities, staff, rooms, property were all excellent.
Cons: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.
10.0 Excellent
Pros: Great clean room and friendly staff
Cons:
10.0 Excellent
Pros:
Cons: I liked it all
10.0 Excellent
Pros: The location was within walking distance to Everything. The hotel was very comfortable.
Cons:
10.0 Excellent
Pros: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.
Cons:
8.5 Excellent
Pros: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice
Cons: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.
4.8 Okay
Pros: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.
Cons: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction
9.4 Excellent
Pros: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda.
Loved the green drink with Apple, spinach and ginger. It was really good.
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Where to stay in Near North Side (Chicago)?
Our Heatmaps tool will help you find the perfect place to stay in Near North Side by showing you how close hotel options are to major activities