Would you like to save as your currency permanently or for this visit only?
suitable hotel location, comfort, peace no big problems
front desk disorganized--booked transport and as a result of not telling me cash was required caused airport hassle. now hassle about a key given to shuttle driver. they claim i lost...not happy poor communications
Everything was very nice. Rooms are very comfortable. Nice position, not far from Bastille
Staff was helpful; good location; nice bathroom Room safe was broken
The location of the hotel and the fact that it has 4 stars when the facilities perhaps suggest 3 stars.
The lovely relaxing ambience, breakfast and great position Some of the staff had difficulty dealing with some of our queries. Others were very efficient and very personable and polite.
the area. the staff were rude and unhelpful, it was run like a hostel. it was incredibly overpriced, and there were no benefits to staying there and for the price it was - i would have been treated the same at a backpackers
Good location, nicely furnished, very friendly staff
Friendly night staff, room and garage We noticed the underground metro as well as the light transformers do not let you sleep well. Electrical noise.
The rooms are large Noisy from both the Metro and other rooms. No information available regarding Paris. Very poor when compared with other hotels we have stayed in around Paris.
Staff very helpful.
Staff of the hotel extremely frindly and helpful. Nice atmosphere in a nice area. Close to restuarants and metro. Rooms are too small.Only 1 elevator very small and slow. No internet free. Breakfast too expensive. Minbar too expensive.
Its Location I think that the rates at expensive for the size of the rooms and the facilities available
The decor and the central location The street outside is very noisy, so we couldn't open the window even though the room was too hot for comfortable sleep (20 degrees).
Excellent location, modern decor, friendly staff. A stone's throw from Notre Dame. Staff were extremely helpful with restaurant recommendations and even late breakfast. Small room, but par for the course in Paris. They're doing renovations, but that has to happen sometime, so no big deal.
Excellent location in the centre of Paris. The staff were very friendly and helpful. Lots of good restaurants nearby. I would definately stay here again. The room was fairly small, especially the bathroom. Having said that, the bed, furnishings etc. were top quality. Hotel rates were very pricey, but in my opinion, you get what you pay for in the centre of a capital city!
A very comfortable hotel in an ideal location for Paris and especially the Marais quarter. The staff were very friendly and helpful, the rooms very well designed (quite small but this is normal for Paris) but the use of space was well appointed. A very good lounge / bar for relaxing and free WiFi
The hotel was beautiful and the location was fantastic. There were many restaurants and shops in the area, and it was perfectly located for exploring all parts of the city. Also, many of the new, popular restaurants are within walking distance.
Location is great!!! Staff are very sexy and friendly!!! It's a bit expensive but it's Paris so....
its central location i guess. it was very easy to move using the metro. generally, i think the staff should be more helpful and polite and their rates should be much more low.
Location Nothing in particular
The location of the hotel It was used and could need some renovation/cleaning by the staircases.
My husband and I stayed three nights at Les Jardins on our honeymoon. We were very happy with our stay there. The location is perfect. The neighborhood is very lively on the weekends, with lots of restaurants to try out. There is a metro stop half a block away which allows easy access to all of Paris. The courtyard garden is absolutely beautiful and relaxing. We loved our room that overlooked the garden and it was quiet enough in the neighborhood that we kept our windows open most of the time. Breakfast was a little expensive but had a good variety of things to choose from.
The location and fantastic courtyard. The fact that my doorkey did not work on 3 seperate occasions.
the hotel was modern and beautifully presented. The rooms were comfortable and it was a pleasant surprise to find cooking facilties fitted in. n/a
good located in town (Marais is beautiful) - nice young ambiance
Good size suite, very clean, facilities very smart, very helpful staff, good location. Would go back. Waiting for some time to check in.
close to metro and bus The hotel staff except a couple were not friendly. Most of the guests were not friendly, they were upper class people and looked at me and my family as if we did not belong there. The room was clean but did not worth 280 Euro a night.
The luxury of the room and of the hotel also Petit dejeuner: buffet was too frequently not approvisioned
Helpful staff. Large room by Paris standards. A little too far from a Metro stop
The space of the hotel in the triple room I stayed was great. The concierge staff were very helpful. I stayed in a block away from the main reception and luggage had to be dragged over cobbled stones. Also, I felt that the service staff at the cafe downstairs could be more attentive. We waited for 15 minutes for a menu that never came but other tables already got food and drinks. And when we asked, they said "It's coming!" which never did. We ended up on a cafe outside of the hotel.
Good location and decor for the price. The air conditioning unit was very poor and badly situated - it was cumbersome and prevented proper closing of curtains. Breakfast service finished far too early and was far too expensive.
the courtesey and the comfort, quietness
This hotel is very centralized near Notre Dame and the Hotel De Ville Metro. Thomas, the receptionist. I'm rating this briefly b/c I am a critic. My full review will be on another website and popular magazine. First, the room was filthy and tiny. Not worth the money. There were blood stains on the curtains. The chairs in the room had more stains than I could count, looking as if they have never been cleaned. The toilet ran all day and all night requiring maintenance. The fixture in the kitchenette was loose and after addressing it with management nothing was done. The vent in the bathroom had inadequate ventilation and had dirt fuzz hanging off of it. I had to clean it myself. It looked as if it had never been cleaned. The bathtub leaked from both sides when taking a shower requiring us to use half of the towels in the bathroom for each shower so we wouldn’t slip on the floor. The hotel cleaning staff never did an adequate job cleaning the bathroom and after discussing it with Thomas the receptionist, he explained that they were unreliable and often did not show up to work. Despite his excuses he was very nice and cordial. The mini-bar was in a cabinet with no vent creating a heat source from under the kitchenette. This made the room even hotter because the air conditioning did not work for our entire stay. The rude Chilean woman receptionist almost scolded me and my wife telling us not to touch the thermostat in the room. I heard other guest complaining about this issue also. It registered a constant 29 Celsius, or 85 Fahrenheit. Lastly, the wireless internet connection did not work. It required a cable from hotel management. The best thing about our stay at this hotel was the location and the service received by Thomas, though after finding out I was a critic he explained to me that there were much bugger and nicer rooms and offered to let me see them. I declined. We should have received a nicer room if it was available. This is definitely not a 4 star hotel. It barely makes 3 in my book.
The central location, closeness to the subway system and the pleasant view from the window.
Delightful, friendly and helpful service from the concierge Loic. Good English spoken. Comfortable clean room. Public sitting area/reception was limited because of lace of space and because weather was bad and we could not sit in the pretty courtyard. However we were happy to return to our cosy room after a long day of sightseeing. Excellent for a short city break and good location for sightseeing in Paris and close to a metro station. No
Excellent location. Comfortable rooms. Very nice breakfast. Very helpful staff. We had several problems with our room (safe not working, heating not working, toilet flush broke down while we were there). The staff available were as helpful as they could be and did their very best. I think we were just particularly unlucky anbd I have no reason to believe that other guests had similar problems. To compensate for all our problems we were offered free breakfast each morning and also got a half bottle of champagne. The most senior staff available most of the time was a receptionist and there was no manager on site.
Excellent location, excellent staff. Very comfortable room. Only slight niggles - I wasn't sure how the air conditioning worked (the room was a little warm at night) and the toilet was sometimes a little eccentric. To be fair, however, the concierge did offer to have a look at the toilet if we wanted and, again, I could have asked about the air conditioning. On the whole, we were delighted with the hotel and will definitely stay again and recommend it to others.
Very good position next to bars, brasseries and metro Rooms are very nice but a bit small
The location of the hotel is excellent. Very near the metro and in the heart of the Marais. Most of the front desk staff were very helpful and friendly Upon check-in the staff at the front desk were aloof, bordering on rude and one woman was particularly unengaged and rude.
great location, very helpful staff, comfortable, quiet room
The room was very spacious, for a hotel in the centre of paris. It is really idealy located in the heart of the centre 30 meters away from the metro, in the lovely Marais area. We got a free upgrade to a superior room because we stayed there for 5 days, which was great. Staff was nice and spoke english (as well as french) really well. Another great thing was the rooms are all overlooking an atrium, so you do not hear any street noise. I've stayed in a lot of hotels in paris but this was by far the best one ! I would recommend this hotel to anyone ! PS we didn't have breakfast in the hotel, so i don't know how that was.
The art design of the hotel is very cool and classy. The bed was super comfortable and the staff was very friendly. The breakfast wasn't anything to boast about. for 12 pounds it was only coffee, tea, pastry and cereal. There are cafe's within walking distances with a full breakfast.
Great location, good sized room for a european hotel. High ceilings were nice touch. Staff were friendly, helpful, and spoke english. only negative is that wireless internet is a little slow, but thats probably a good thing.
The staff was so wonderful. Really made my stay special
This is a very nice and pleasant hotel to come back to after a day of sightseeing. I love the bathroom especially. Makes me feel welcomed. the wi-fi signal was a little weak but I shouldn't be complaining since it's complimentary.
Good location, close to metro, nice little hotel Breakfest is not inclusive, EUR 16 too expensive
The staff were extremely welcoming and efficient When made the complaint re. pull out bed, the person on duty was not flexible at all.
The staff works very hard to make you feel comfortable. The L'Occitane products are a big plus!
Location was good and the room and bathroom had a good size for 3 people. It was always cleaned and warm. Bath products are never replaced and one of the guys at the front desk wasn't helpful when asked about information to leave the city.
The staff were all very helpful and courteous; Decoration original-- apples on the pillows and a rubber duck in the bath! Loved the L'Occitane toiletries--What a treat! Asked for a non-smoking room on reservation and confirmed upon arrival at the hotel. Room air was great when we arrived, which is not always the case even when it is supposed to be a non-smoking room. Unfortunately, despite indication of Non-smoking floor, the hall reeked of cigarettes second day, and smoked out our room the rest of the visit.:(
Great L'Occitane products in the bathroom. Helpful staff. Nice decor.
The ducks in the bathroom, the bar, the very nice clean bathroom and gym. Helpful staff. French lavender outside the front door. Lovely flowers in the common areas. Great breakfast. Liked the whole design. Especially liked the bowls of sweeties in the bar.
I have never seen such a dirty hotel in my life! I have paid 170 for a night, just to feel like vomiting any time I have looked to all the hair hanging everywhere in the bathroom, or at the stains on the bed sheets! I have never seen such a dirty hotel in my life! I have paid 170 for a night, just to feel like vomiting any time I have looked to all the hair hanging everywhere in the bathroom, or at the stains on the bed sheets! Besides, I have felt totally insecure.
The room was nice and delicate with TV, Nespresso machine, and wonderful products in the bathrooom (l'occitane products, bathrobes etc). A big plus for the nice balcony and view of the rooftops of Paris. The breakfast was good, and it was served in original settings in a pink designed room, with i.e. a "pill-bar" where you could choose different vitamin pills to go with your breakfast. The first morning we woke up there was no hot water in the shower, so we had to shower in ice cold water. The staff explained that this was due to some technical problems and the hot water was back that same afternoon/evening. We also asked the staff to bring us a third bathrobe and coffe-cup, since we had booked a room for 3 people, but we never got this.
Service was spectacular. The staff knows this is a small hotel and do their very best. Loved the staff. Room was nicely furnished. Bathroom had a rain shower head which was very pleasureful after long days of walking. Being a residential neighborhood, it was quite in the evenings. Staff spoke English very well. Wish the beds were plush but that is a personal preference.
Convenient location. Good room
one room was very large and one room was very small. the staff was very considerate and friendly.
Position and size of room Did not think breakfast matched the standard of the hotel
The hotel was comfortable if compact and the location was good. It was a little noisy from traffic at the front
Proximity to metros A lack of extras in the room eg mini bar, tissues. No postage stamps at reception
place was good When I checked in, an empty bottle of the previous customer was left..
too few hangers
Location is excellent and so close to transportation Staff on check-in were absolutely rude and made one feel a complete inconvience. Generally staff were not very helpful. Hotel is reasonable value given Paris prices.
The location of the hotel is ideal. It's close to 2 metro stops and a major street with grocery store and many restaurants and shops around. It's also not far from the Marais neighborhood The cleanliness of the hotel was inconsistent.
Great location. The hotel was going through reforms so they put us in a different hotel one day then moved to a room the next but the people in the front desk were not helpful at all.
Location was excellent!! I would actually book this hotel again, only complaint really is the bed, but then again you get what you pay for! Hotel room was very clean, and really nice bathroom. One staff member who checked us in was very friendly, and then another one had a little attitude when asked something, but overall most of the staff greeted you as you entered the hotel.
location, staff and cleanliness of the room
We liked the location, because it was close to the Seine and we needed to be at a boat for a nighttime cruise. The staff was not very friendly, they seemed bothered when we sought assistance, and there was no phone in the room able to call out.
the area (local shops restaurants etc.). close to metro. nice clean hotel with good breakfast.
Very close to metro station Too expensive for the quality. Air conditioning not working.
The room is clean and looks recently renovated. Bathroom is surprisingly high-end and nice. Staff are excellent (and they speak English/French). Didn't try the breakfast but it seemed to be decent value. Room just contains beds, a desk, and a closet--it's quite small, but sufficient. Pillows were quite uncomfortable--hard and lumpy, and they seemed to be filled with recycled foam or something.