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Friendly staff. It is a very quiet location during the weekend, most shops and restaurants are closed. So we would not recommend this hotel for a weekend break.
There was nothing best about it! I found it to be a very average hotel and it does not deserve its 4 star status! On the arrival details pack it says that you can have a dvd in your room for free. Just ask reception. I was charged £50.00 for this free service.
The wifi was very good. Rooms were clean. Close to transport. The bathroom was old for this quality of hotel. Too expensive.
the silence, no disturbance could be better information of where to eat breakfast. We ate in the restaurant, and only afterwards found out that we could have had it in the lounge.
Relatively cheap and accessible need more check out staff on in the morning.
Liked the location and the free latte in the lobby. Room was okay. Small but we'll organised and big enough for two. Window was overlooked by an office so had to keep the curtains closed. Bathroom was tiny and the shower was grimy - could do with a refresh.
Good location, lovely staff.
Location not too far from center London with good restaurants and bars across the street. Bed not confortable and tv positionned at a weird location far from the bed.
Very clean and comfortable
All over wonderful stay. Friendly, helpful staff. Especially liked the purified fresh water and bottles near the elevator. Very close to pubs restaurants and transit.
proximity to business sector.. and the quietness at night.. no trouble sleeping also the service was available if required no
Location was perfect, comfort of a five star boutique hotel, fast service, front desk very helpful Room service only till 11pm I believe and no restaurant on Sunday evening. Not uncommon for London on a Sunday night as most hotel restaurants weren't open either and most local restaurant to were also closed. There were a couple of good alternatives
Comfortable room, great location Matress was a little soft and springy. Starting to look a little worn inside the rooms themselves
Beautiful ckean room, with a great big bathroom (sepÃ¡rate deep tub and shower)
Loved it ðŸ’ž
Exceptional staff, amenities and location. US plugs were a bonus.
We only stayed at the Threadneedles hotel for one night (Saturday night). We wished we would have stayed there during our entire stay in London. The May Fair Hotel (in the May Fair district) wasn't nearly as nice and/or personable. They really know how to threat a guest and exceeded our every expectation. Somewhat off the beaten path, but I'm now a firm believer that smaller boutique hotels are the way to go.
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The hotel is beautiful and the rooms are very well appointed. The hotel is upgrading the heating system. We were mistakenly placed in a room that could not be heated to a reasonable temperature. It took multiple telephone calls before the manager was contacted and we were moved to another room.
The staff were very helpful with everything we needed very nice hotel in a nice area. Close to the Tube.
The staff are professional, warm and friendly. Location - wish it were closer to Victoria Train Station.
The hotel was quite impressive, and fairly close to public transportation. It was a great value for the price.
Very clean. Accessible. Not noisy. Bar has good food/drinks/dessert. Excellent breakfast!
Friendly staff, quick check in, lovely clean quiet room.
Wonderful location, near the Tower Hill tube stop, and the National Rail, near the Thames, lots of food options, walk to anywhere. Room/bath clean and neat, spacious and modern. No issues, would stay here again!
Proximity to public transport and Tower Bridge. No air conditioning. Price for breakfast was what one would pay for a better hotel in the U.S.!!
It was very convenent for my meeting the next day No
It is near to train and the Thames The relativily high price for breakfest. On most hotels it is included! I have been on you web afterwards and you write it is without breakfest but it could be more clear.
Convenient for Tower of London and the City. Ideal for a short city break. Staff all accomodating and helpful
good location next to tube station,also easy access to London sites.staff very helpful. Restaurant good value for evening meal.
Excellent eastern location. Clean, sparkling.
Great bed, clean room & hotel, plentiful breakfast, staff very polite and professional, restaurant Bathroom too small
very close to the tube
Very convenient location, closed to tube station.
location in respect of train stations considering the high rating given in your information page i feel that was way in excess of a the true rating, compared with other hotels i have booked with your company . On arrival the hotel was understaffed . The little receptionist was not only receiving , and checking out guests. she was also responsable for luggage storage. The childrens play area was also located next to the reception and the lounge area. General decoration poor .
Great location close to Globe theater, easy to get to central London on the subway nearby. Most of the staff was rude and difficult to deal with, didn't speak much English, and didn't seem to understand what I was asking for or needed. Breakfast and in-room services like internet and movies were extremely expensive.
very relaxing. nothing
Wonderful location,really close to London Bridge tubestation, and Southbank. Very clean, comfortable room. The poor understanding of English shown by bar staff and chambermaids.
Hotel was modern and very clean, breakfast food and service was excellent. Reception staff were very good and helpful. Modern large bar area. The night barman was very unhelpful and gave the impression he didn't want to be there. Unfortunately the fire alarm went off in the middle of the night and we had to gather on the pavement in our pyjamas at 2 in the morning in the freezing cold.
Good hotel. Close to river and Bankside area, with good wallks, restaurants etc. When we arrived, there was no record of our booking and being New years eve, this was a little worrying, but after a little wait we were found a room. I booked a room in June.
I liked its position near the Borough market, and its proximity to major attractions. I liked that it was close in but quiet. I liked that they let me check in early after a long haul flight from Australia for no extra charge, the breakfast The pillows weren't fantastic and the internet cafe in the lobby was painfully slow and expensive.
only there one night but easy to reach all attractions nothing
Location was ideal. Staff were friendly. Breakfast was very good No
Location near the business district is excellent, pleasant friendly staff and a nice breakfast buffet. Room was quite grubby, dirty walls, frayed carpet with the bathroom very cramped. Not expecting luxury but would have expected a higher standard from Novotel
Room very comfortable, breakfast good, staff excellent. Nothing comes to mind
I felt I was being attended to at the hotel rather than just attending the Hotel Sound travelled between the rooms too easily.It wasn't a big issue for me but it was noticeable
the beds were very nice
Excellent standards. The cost of drinks, (£5 for a whisky), and the fact that when I came to pay the bill, a 12% service charge was added which I wasn't told about when I ordered.
A consistent high standard is maintained that why we always stay here when visiting London. Nothing.
We liked the clean and uncluttered room, the large shower space and the comfortable roomy bed. The slow service on check-in (we were running late so needed a quick turnaround) and the fact that the television did not work and it took a member of staff over half an hour to come and fix it.
The hotel was clean and comfortable. The decor was beautiful and it was a pleasure to stay there.,.10/10. Would definately go again.
Clean, modern hotel. Friendly staff and good location for range of attractions. Perfect for a busy weekend break.
Convenient central location in City of London, near to Tower, river, transport etc Very poor value breakfasts - limited choice of cereal, 'toast' more like lukewarm bread
Beds were amazingly comfy. Great location. Wonderful staff. Modern rooms. Would definitely stay again.
Large, clean rooms; good beds.
relaxing and friendly
The fact that it was brand new was a big plus. The room was so modern and comfortable. The immediate surrounding area was clean, safe and had good restaurants. The food and drink were expensive. Coffee delivered to your room in the morning would be nice.
It was Clean and tidy Cost of eating in this hotel was excessive, therefore not practical, even drinks were extortionate!
The hotel is peaceful, the food excellent, the rooms decor are in excellent condition and the staff were always smiling.
great hotel and kids aren't a problem..(like other hotels...!!!!)
the food, both breakfast and the evening meal were excellent
The location is fantastic, 5 mins walk from Tower Bridge, 6 mins walk from London Bridge tube. Nice places to eat breakfast adjacent to the hotel. Staff were very helpful and friendly. Hotel was clean and modern. Room size not too bad. Good size bathroom. No noise from other rooms. Without doubt value for money and considering it's location, it's an excellent choice. I would stay there again. Considering the modernity of the hotel, I found the shower disappointing as there was only a weak powered shower head - we were expecting a power shower. Such a weak shower was out of place in such a good hotel. The dials on the shower were also loose and needed fixing. Room service was OK, except the person who brought the room service did not explain how or where to find the food in the tray - we quickly worked in out, but if it's a service she could have done more than just leave the tray in the room. But, overall, so what, we can ignore that. Apart from the disappointing shower, we thought it was an excellent choice and without doubt, value for money.
An all round excellent stay We didn't stay long enough.
Good location, nice and modern design, well equipped and comfortable rooms. Good value.
The room was very nice and cozy. I requested a baby cot and when we checked in they told me it was ready in the room. But when we arrived in the room there was no baby cot. I called and they told me they had none left and that maybe the next day one would be available. I was really cross since I requested it in March. The following morning they brought one up for us.
the hotel was in good location and easy reach of many attractions.The hotel itself had a contempary look and feel about it,which i enjoyed ! i booked for a queen size bed but had to make do with 2 twin beds
It's location, the breakfast, clean, comfortable bed and no hassles. Would liked to have had some pictures on the walls, car park a bit dear for 24 hour stay and perhaps a map in the room.
the bed and the bathroom the breakfast not included
Good location for o2. Modern, clean. Staff friendly and helpful on front desk and in restaurant / bar. Internet kiosk in lobby wasn't working. Room small.
It was close to Waterloo railway station There were a couple of issues with the room we had on Wed 25th July - one of the phones didn't work properly and the bathroom door was stuck shut
Clean and comfortable without frills. Good breakfast. Quiet room. Windows open.
helpful staff , very clean room and hotel.
hotel staff were occasionally not as helpfull as they could be but most were nice
Good position close to London Bridge tube station and Borough market. Clean and comfortable but a bit overpriced at £180 a night. breakfast continental but good.
By London standards, not bad value for money when booked on the internet well in advance Dodgy shampoos, soap
Modern,clean,friendly staff It was not close to the tube station
The entire artsy modern vibe. My travel companion had trouble with swollen feet, the staff made ice packs for her multiple nights and delivered them to our room with tea towels to wrap them in! So kind! Housekeeping came so QUICK if we called for anything The air conditioning in the room was very poor and gave us trouble. Set on 62 degrees F, never in 10 days did it get close to it There should have been a trash can at the desk area in the room. Housekeeping entered room once even tho DND sigh was out.
Very clean and cute Give good soap, lotion, and good conditioner. I do not know if it is the water or conditioner for hair, my hair was so bad and sticky with what was provided.
stylish decor and friendly staff the rooms alittle too tight. did not like climbing over my husband to get to the loo.