Would you like to save as your currency permanently or for this visit only?
Friendly,nice rooms, great location, Music at the bar finished to early
We booked this friend to stay overnight as our friends were having their wedding at The Ballroom in Park Plaza. Thank god the wedding was good, because that was the only good thing about this hotel!! As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.
lovely hotel very central would deffinately stay here again.
The Breakfast was very good. The rooms were a good size too. The rooms were boiling hot. they are installing air conditioning at the moment, but our room did not have any, and it was uncomfortable, and unbearable to sleep in.
This was an amazing modern hotel that I had a really good young vibe but also took really good care of my husband and I and her 16-month-old child. They be provided a travel cot with a goose down blanket and the staff was very pleasant with him especially in the restaurant/lounge. Service was excellent the only downfall was it took the kitchen longer than normal to get food out in the restaurant.
Excellent! Wish I could stay more often
The location, comfort and ambience were second to none. The restaurant and bar staff do not appear to be trained at all - service was extremely poor and not in keeping wwith a 5 star hotel
It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good. A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful
convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff the room was too hot...and unable to open window or reduce temperature
The Park Plaza Riverbank London is perfectly situated, particularly if you will rely on public transportation to get around London. The hotel is a short walk to the Vauxhall Station, which includes access to National Rail, bus, and the underground (Victoria line). The hotel was clean, comfortable, and very modern. There were illuminated controls on each side of the bed for the lights, plus an electronic method for lighting up a "privacy" or "please clean the room" sign outside the door. The bathroom included both a tub and a (very small, but well-appointed) walk-in shower (which did not leak). The price was excellent for a London hotel. We did not use the restaurant or other facilities at the hotel, so we cannot comment on them.
the staff the beds were uncomfortable
Great location, very clesn, no problems
Conveninet location Exceptionally poor layout for breakfast
The quality of the bed, the luxury of the room, the nice help at the reception.
It was clean and tidy and close to what I have to do in London. The room was quite and I could not here any pub or road noises and it was nice with the park close. Yes I would recommend the Windmill to anyone coming to London.
The room was clean, warm, close to the centre of the city.
the co-resident mouse in next twin bed.! probably the mouse
The rooms were clean & tidy, spacious bathrooms, always clean towels and sheets, it was great! Location was great too, just a 7 min walk from the heart of London, you can't beat that. As a college student I was pleased to get a great deal for my stay. Highly recommend!!
Room was clean Staff not too friendly
accessible to all amenities lack of parking, i had to pay for underground parking at battersea and taxied from hotel to car park
Close to underground, tesco and many pubs. Housekeeping every day. Good breakfast. No hairdryer or pen and paper in the room. Housekeeping could have been better, they didnt clean only change of towels and made the bed (no change of bedding).
The friendly staff and the fact that it is near to the Oval and close to where I need to visit in London.
go to the Brixton academy concert too much expensive for the value, not enought twin rooms, rooms with one double bed!!!