London Hotels near Selfridges

The Langham is an old fashioned 5 Star Hotel. In other words it deserves every one of the stars. Maybe it costs a bit more, but nothing is too much trouble and the staff are that great blend of friendliness and efficiency with not a hint of snobbery, which of course is a true sign of class. A great location and a real feel of opulence.

The room was particularly nice, very comfortable and homely.

The location, the club lounge and the bed The room is very small for an executive room.

staff is generally young or new (which is fine with me) but lacks some experience.

Big rooms, polite staff, excellent location, willing to offer additional services (i.e. storage of lugages) without extra charge. There was nothing I didn't like.

Excellent food, excellent concierge, excellent beds and pillows, excellently placed for west end. Receptionists were 'indifferent', very young waiting on staff who lacked the ability to make you feel welcome and special which is important when you are spending a lot of money and want to come away thinking you can't wait to get back. The 12.5% service charge on everything!

kind stuff, valued price, love everything in Marriot not yet

Perfect location, helpful and qualified staff. Rooms smaller than expected.

The location of the hotel is unique!!! The room was spacious but the bathroom small and old style.

central and comfortable

Appreciated hospitality of hotel staff except one Japanese staff at reception desk. If you are trying to improve the level of service provided to the Japanese clients, you'd better to leave the operation only to your excellent English staff. Due to　double booking, we faced to transfer to the other rooms during our stay. We have not received an official apology from the manager nor any kind of compensation, In spite of this big problem, the attitude of Japanese staff was always very gruff and unkind. I regret to say that her attitude destroyed our good reputation of your hotel.

I wish all hotels were like Claridge's. The facility is lovely, the rooms are fabulous, and the staff are extremely helpful. Their response to a special request was 'no problem' which simpliflied my trip a great deal. I wish I could have stayed longer.

The attention to detail and the ability of the staff to be both unfailingly courteous and retain friendly good humour

The room was spacious and very comfortable. We also thought the pool are was great. Be warned that any extras such as room service are not only a premium but they also add 12.5% service charge to quoted rates. I didn't realise this so I'd been tipping as well, so ended up paying nearly 25% gratuity!

Have stayed here several times always pleased with standards and service.

it is in the centre of London, very covenint to get any where you like to go Yes the room was not ready on my arrival ,I had to waite for at least 2 hours

freindly and helpful staff

Location of the hotel. The Lobby is to small and there no enough seats available. I arrived early morning at 8:00 while we got the room at 11:00.

outstanding service & food, wonderful swimming pool.best shopping location. you must pay quite a bit extra for a view (£100)

The room is spacious considering that it's central London. Beds are very comfortable and the staffs are helpful. The location is excellent. I could Easily access to anywhere. The price is too high.

The location was perfect .... There were dust in the room which were flying Every point of the room, this activated my allergy, air conditioner couldn't clean the room.