London Hotels near Hyde Park

The staff at the hote are complete morons.

Not enough choices of restaurents for a 5 star hotel

Check in & check out is very slow. Many staff seem to be trainees. Check in is poor for a high class hotel.

Comfort. Location. Hotel of this standard and at the rate we paid per night, very strange that there was a charge for internet??? Did not receive the newspaper a single day, although promised by Reception.

Cleanliness Dvd equipment in room innoperable asked to be rectified staff could not repair.

great Christmas decorations...but too many of them. rooms are dated...particularly bathrooms.

the location is good

Location, and the feeling of being home away from home as we have been staying at Thistle Marble Arch once a year for the past four years.

Please write at least 15 words Most of all I liked the location and the size of the room I did not like the entrance,a lot of walking to the room and too crowded

It was near Oxford street Very old furniture small size bathrooms no complimentary accessories

location

Location Waited a long long time to get an elevator, we tried to use the stairs but it was alarmed at level 1. Why?

Near oxford street No health club

it was perfect in disign. just when you walk in room was some noise.

the hotel was centrally located. Comfortable and small enough to feel cosy. Rooms were quiet with fairly good facilities. Staff were pleasant bur not friendly. Room decor was tired, curtains hanging badly,bathroom fittings, wallpaper and bedspreads dated. Bar prices were extortionate. I paid £9.95 for 24 hours wifi connection but the signal was so weak all over the hotel,I couldn't use it. When I complained, the reception staff asked me what I wanted them to do about it, rather than just automatically refunding me as a gesture of goodwill.

rooms are too smalls

Location The rooms are too small

location room size and style

The receptionists were so helpful i didn't like the size of the rooms, the singe deluxe and the double too there were too small.

lack of paytv. room was very noisey. access to the room was via a ridiculous underground tunnel! no access to the gym as the key wasnt working ......the list of small issues is ridiculous for a hotel of this reputation.