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Reviews
Overall
8.3 Excellent
Based on 12,053 reviews
-
All Reviews 8.3
-
Couples 8.4
-
Families 8.4
-
Business 7.6
-
Solo 8.3
9.3
9.0
8.3
7.9
7.5
6.5
9.4
8.8
8.2
7.6
7.3
9.1
8.9
8.9
8.0
7.8
6.2
9.4
8.3
7.6
7.3
7.1
6.7
9.1
8.9
8.2
8.2
8.1
6.9
data provided by TrustYou
"Clean rooms"
"Great reception"
"Friendly service"
Top positive review
Top critical review
Excellent 9.7
This hotel is close to Paddington station and the London heathrow express terminal. Has a wonderful pool, comfortable beds and nice service Automatically brought bottles still water at restaurants
Good 6.3
Facility. Good internet access. Swimming pool is also clean and tidy.The area is very modern and seems made very recently, Rooms and services are Novotel standard and I like it. Location is a bit issue. Close to Paddington but not from main area (like backyard) and you need to walk 10mins. And some road is not so flat then you would have a little difficulty if you have heavy suitcase. Far to take a walk, too close to take a taxi from Paddington station.
Recent Reviews
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Good
6.3+Facility. Good internet access. Swimming pool is also clean and tidy.The area is very modern and seems made very recently, Rooms and services are Novotel standard and I like it.-Location is a bit issue. Close to Paddington but not from main area (like backyard) and you need to walk 10mins. And some road is not so flat then you would have a little difficulty if you have heavy suitcase. Far to take a walk, too close to take a taxi from Paddington station.
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Good
7.2+The bar staff and daytime front desk staff were superb.-The gentleman staffing the frontdesk in the evening stayed on the phone with peronal calls making it impossible to call down to request a wakeup call. I eventually just walked down to take care of this.
-
Excellent
8.0+Very efficient, clean, comfortable and excellent location
$151+
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Reviews
Overall
8.5 Excellent
Based on 9,334 reviews
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All Reviews 8.5
-
Couples 8.5
-
Families 8.4
-
Business 7.6
-
Solo 8.5
9.4
8.6
7.3
7.2
7.0
7.0
9.3
8.9
7.3
7.0
6.7
1.9
9.3
8.4
7.3
6.9
6.7
1.9
9.5
8.5
7.0
6.7
9.5
8.8
7.0
6.8
6.6
6.4
data provided by TrustYou
"Very quiet"
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
The Blakemore is an incredible hotel. It is extremely clean, beautiful in every way. Although the rooms and location were perfect- it's greatest asset is ira incredible staff- who were competent, polite, well-versed in their jobs, -and incredibly customer focused. It is a great hotel.
Okay 5.7
Location is great as merto station was only 5 minutes walk and bus station even closer. Staff was very helpful and the street where hotel was located was quiet at night. Hotel is in very nice historical building (at least it looked so). My hotel room was very cold, but so were all other public places we visited - be prepared. We had breakfast included in reservation, so having to pay additional amount for cooked breakfast was also a surprise we didn't expect, as continental breakfast was rather poor choice for room price. Rooms are a bit run down, mine had closet with no doors that oviously were there before. But we survived and enjoyed our stay :)
Recent Reviews
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Good
6.0+Proximity to tube stations, warm, comfortable & Quiet, good breakfast & evening meal,near Hyde Park & lots of taxis available.-Small rooms, I would have liked to make tea in a teapot & a jug of milk with my breakfast.No food available between 10am & 530pm ie On arrival & departure.
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Okay
4.4-Allocated to a smokers room. Pillows smelt of smoke. No control over very noisy and inebriated guests arriving at 0200 hours and later!
-
Okay
5.2+it was a nice hotel but room 002 was ground level and noisy-the noise from the road and the heat in the room
$113+
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Reviews
Overall
8.0 Excellent
Based on 8,352 reviews
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All Reviews 8.0
-
Couples 8.1
-
Families 8.1
-
Business 6.9
-
Solo 8.0
9.6
8.9
8.9
7.8
6.8
6.8
9.7
9.0
9.0
8.8
7.8
5.0
9.4
8.9
8.8
7.8
6.7
4.2
9.5
9.1
8.6
8.1
7.0
6.2
9.4
8.8
8.7
7.6
6.1
5.2
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Train station is close"
Top positive review
Top critical review
Excellent 8.5
-Modern rooms (glass shower, international power outlets, USB port, HDMI port, control panel with buttons to request maid service or set the room to "Do Not Disturb") -Clean -Accommodated storing our luggage when we arrived before our room was ready -Daily maid service was great - completely refreshed the room -Short walk to Paddingtion station and bus stops -Cycle share station right in front of the hotel -Helpful staff -Mini Fridge and tea/coffee supplies in the room -Double room was was small - a little cramped for a multi-day stay with luggage -The hotel website makes it sound like breakfast is free but you have to pay for it at the front desk
Okay 5.3
location is good building is old and smells ,room was ok .
Recent Reviews
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Good
7.3+have a good location and staff more helpful
-
Mediocre
3.2+The proximity to Hide Park and Lancaster gate station was a plus, the neighborhood was also quite ok.-The room was extremely tight (this was supposed to be a suite). It was so small that I had to take turns with my wife to move around the room.
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Mediocre
3.2+Location is the only acceptable aspect of this hotel-Understaffed. Poor room design.
$160+
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Reviews
Overall
7.6 Good
Based on 12,466 reviews
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All Reviews 7.6
-
Couples 7.5
-
Families 7.7
-
Business 6.6
-
Solo 6.9
9.2
7.9
7.5
4.8
4.8
4.6
9.3
7.7
7.4
4.1
3.8
3.8
9.1
8.1
7.8
5.0
4.9
4.7
9.3
7.8
7.6
6.1
4.4
4.3
9.6
7.2
6.5
4.2
4.1
4.1
data provided by TrustYou
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Very comfortable beds location was a little far from downtown
Okay 5.3
the breakfast was really fantastic. the location as well The mini bar count automatically when you take any thing even if you return it back to its place. (like many other Hilton's). and because I have children, I always asked for the mini bar to be empty. However, in this Hotel, they asked me to pay 25 Pound to have this done. So, wither you guard the fridge from your children, or , you have to pay 25 pound. It is really silly policy from the Hotel manager.
Recent Reviews
$180+
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Reviews
Overall
8.1 Excellent
Based on 5,169 reviews
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All Reviews 8.1
-
Couples 8.1
-
Families 8.2
-
Business 7.6
-
Solo 7.9
9.7
7.6
7.2
6.2
6.0
6.2
9.6
7.7
6.9
6.0
5.0
4.2
9.7
7.7
7.5
7.3
6.3
4.6
9.7
7.1
6.5
5.5
4.0
2.7
9.5
7.2
6.7
6.0
4.4
4.2
data provided by TrustYou
"Clean rooms"
"Train station is close"
Top positive review
Top critical review
Excellent 9.1
Location Friendly and helpful staff Breakfast included Quick service when my in room safe didn't open and I Had a train to catch Long breakfast line but handled efficiently.
Good 6.2
Convenient location and can enter from Paddington Station. Good for a quick 24 hour visit. Staff was very friendly. Rooms are dated and no blow dryer in the bathroom.
Recent Reviews
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Good
6.8+Position is great, breakfast was good-Aircon was leaking continuously in the room No answer after 5 attempts to phone reception
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Excellent
8.5+The comfortable room and the quiet.-The long elevator queues.
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Good
7.1+Service, room, gym all fine but for the price you are paying for location.
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Reviews
Overall
8.4 Excellent
Based on 3,953 reviews
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All Reviews 8.4
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Couples 8.4
-
Families 8.4
-
Business 7.9
-
Solo 8.0
9.5
9.1
8.6
8.5
6.8
6.5
9.6
9.1
6.7
5.7
5.6
2.9
9.6
9.2
8.6
6.8
5.7
5.6
9.5
8.8
6.3
5.5
5.4
9.5
8.8
8.6
6.8
5.9
5.6
data provided by TrustYou
"Wonderful sightseeing"
"Friendly service"
"Close to public transport"
Top positive review
Top critical review
Excellent 8.8
Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Good 6.5
Location was convenient and staff were really nice. Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.
Recent Reviews
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Good
6.5+Location was convenient and staff were really nice.-Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.
-
Okay
4.8+Access to city-External appreance, cost for use of their car park.
-
Okay
5.2+Efficient service and courteous staff-As standard rooms do not have bidet, I requested for Executive room, the charge is 70.00 Pound additional with no added value except a slightly larger room which is not justified. They should include breakfast at least.
$130+
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Reviews
Overall
8.0 Excellent
Based on 3,611 reviews
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All Reviews 8.0
-
Couples 8.0
-
Families 8.1
-
Business 7.4
-
Solo 7.8
9.7
8.5
8.5
5.9
5.0
5.9
9.6
8.8
8.6
5.2
4.8
4.3
9.5
8.7
8.6
5.7
5.3
4.5
9.6
8.6
8.3
5.2
4.4
4.0
9.7
8.4
8.2
5.8
5.2
4.6
data provided by TrustYou
"Friendly service"
"Wonderful sightseeing"
"Close to public transport"
Top positive review
Top critical review
Excellent 10.0
Convenient location, clean rooms, friendly staff
Good 6.3
Staff very friendly and helpful. Wonderful views over Kensington Palace Gardens from rooms at front of hotel. Well placed for West End Shops and theatres. Taxi rank right outside door. Bathrooms are very small and tired - sink cracked in our room however the hotel is undergoing renovation.
Recent Reviews
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Okay
5.2+I found the staff very fiendly and helpful and the location good-The bed was not very firm which was dissappointing as this is the most important factor to me apart from location
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Good
6.0+The room was a little small but to a very good standard-Nothing
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Good
7.3+Great location, very nice and helpful reception staff-Breakfast was bland, not much choice and very expensive
$159+
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Reviews
Overall
8.3 Excellent
Based on 3,136 reviews
-
All Reviews 8.3
-
Couples 8.4
-
Families 8.5
-
Business
-
Solo 8.2
9.5
8.7
8.6
8.4
6.8
6.8
9.7
9.1
9.0
8.7
7.0
6.1
9.4
9.1
8.7
8.5
7.2
6.8
9.4
8.6
8.5
8.4
6.8
6.8
data provided by TrustYou
"Very quiet"
"Friendly service"
"Stylish hotel"
Recent Reviews
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Good
6.3+good location, near the lancastergate tube station, could walk to oxford street from here if feeling fit. quiet surroundings-bathroom very cold
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Good
6.0+We found the staff very helpful in addressing problems (chair in our room a bit too wobbly, replaced immediately), supplying us with info and tickets for the tour busses and directions as needed. The rooms were larger than we had expected compared to other hotels we stayed in on our trip. The hotel was within three blocks of Lancaster Gate underground station but on a quiet back street. Though they were painting the halls while we were there it in no way caused a problem, we just took another stairway or elevator.-The breakfast room was very small and the continental breakfast was in my opinion poor. The coffee was bad (we brought instant from our room) and the breads were of bland storebought quality.
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Good
6.0+The room was large, pleasant, bright and clean. The location was excellent: central, felt safe coming home at night, just across from Hyde Park, near Oxford Street. Lovely London Square. excellent buses, travelling to all points of interest. Staff at reception very helpful.-The breakfast room was in the basement, dark and a little smelly. Coffee at breakfast very poor. Not enough tables, tables not cleared off between one guest and the next.
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Reviews
Overall
8.2 Excellent
Based on 2,645 reviews
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All Reviews 8.2
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Couples 8.2
-
Families 7.9
-
Business 8.2
-
Solo 8.1
9.5
8.9
8.8
6.3
6.2
6.3
9.7
9.2
6.3
5.9
5.3
4.9
9.4
8.9
6.5
5.3
4.9
4.9
9.6
9.0
8.8
6.6
6.5
5.7
9.6
8.8
8.8
6.1
5.3
5.1
data provided by TrustYou
"Very quiet"
"Wonderful sightseeing"
"Friendly service"
Top positive review
Top critical review
Excellent 9.7
The staff were extra friendly and helpful. Answered every question and helped with every enquiry.
Mediocre 3.3
The location is great, the area seems to be a nice one and is close to a lot of metro stations. Everything, the hotel seems nice at first, but when it came to getting the room, we were given a room near the reception with an attitude of take it or leave it. The staff speak very poor English and sometimes it's hard to understand them. One the first morning we didn't have any hot water in the room, and when i complained, i got a manager that was explaining to me how the water is heated and how to open a tap, which i considered insulting. The night after that, they opened the door from the hallway of the room to the reception and i could hear everything in the reception, people talking, music playing, printers printing just like it was in the room and this was after mid-night. When i complained,it was again not their fault but the guests
Recent Reviews
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Okay
5.3+Price was reasonable compared to other hotels and walking distance to paddington-Gap under door meant corridor noise came in and also facing road so cars were easily heard - noisy room. Fine for a one night stay though.
-
Excellent
9.7+The staff were extra friendly and helpful. Answered every question and helped with every enquiry.
-
Excellent
9.7+Great staff Excellent location to bayswater stn. Beautiful modern hotel with ancient artifacts adorning the walls. Great breakfast Rooms comfortable and well appointed. Bathrooms modern, a bit small. Really like the hotel.-Bathroom tight, tiny sink. Room Woodwork a bit scuffed up, could use a bit of touch up Great for a short stay.
14-16 Craven Hill, Lancaster Gate, London, W2 3DU
8.8
Distance
0.2 mi from
$136+
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Reviews
Overall
8.8 Excellent
Based on 2,289 reviews
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All Reviews 8.8
-
Couples 9.0
-
Families 8.9
-
Business 8.5
-
Solo 8.7
9.7
9.7
9.2
9.1
8.5
5.3
9.8
9.6
9.3
8.9
8.5
6.9
9.7
9.6
9.3
8.5
8.4
5.0
9.7
9.6
9.1
8.5
8.2
5.3
9.8
9.4
9.2
9.2
8.3
4.9
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Close to public transport"
Top positive review
Top critical review
Excellent 8.5
Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations. Room was small, but fine for a long weekend stay. Wifi was slow.
Okay 4.0
The reception staff were very courteous, polite and extremely helpful. I had been upgraded from an Executive Single to a Double Room, however the Double was tiny - barely wide enough to accommodate the bed, which had to be climbed over to reach the wardrobe. Also, there was no hot water.
Recent Reviews
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Excellent
8.5+Very nice staff, clean and great location
-
Mediocre
3.0+Bad rooms, too small and no hot water!
-
Okay
4.0+The reception staff were very courteous, polite and extremely helpful.-I had been upgraded from an Executive Single to a Double Room, however the Double was tiny - barely wide enough to accommodate the bed, which had to be climbed over to reach the wardrobe. Also, there was no hot water.
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$118+
Details
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Reviews
Overall
8.3 Excellent
Based on 1,479 reviews
-
All Reviews 8.3
-
Couples 8.1
-
Families 8.2
-
Business 7.5
-
Solo 8.1
9.4
8.8
7.4
7.0
6.7
7.0
9.3
8.9
6.6
6.4
3.7
9.4
9.1
7.4
6.8
6.5
4.2
6.9
9.3
8.5
7.9
7.5
7.0
6.6
data provided by TrustYou
"Good kitchenette"
"Comfortable beds"
"Very quiet"
Top positive review
Top critical review
Excellent 10.0
Beds were comfy. Lots of choices for restaurants a few blocks away on Queensway. Conveniently located near Paddington station where the Heathrow Express train departs from. Close to Princess Diana memorial park for the little ones.
Okay 5.3
Beds were comfy. Lots of choices for restaurants a few blocks away on Queensway. Conveniently located near Paddington station where the Heathrow Express train departs from. Close to Princess Diana memorial park for the little ones. I did not like the reception as we checked-in. I was a bit confused with the room I booked but I didn't have a problem with what I got.The guy had quite an attitude and told me to double check what was on the internet. Reception is very crucial in such a business. However the lady that was present when we checked out was very friendly and helpfull.
Recent Reviews
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Good
6.3+clean, comfort, very good hotel-stairs; breakfast not included; a little bit far away from Paddington station; free wifi is slow for my experience
-
Good
6.7+They have good location and quiet and neat facility,' Hotel staff is good and extremely helpful, room sizes r bit small but u can't complain as u r in London's pricey location, I extended my stay twice here even though other hotels were also available, I will recommend this hotel to everyone, but please check the size of room in accordance with ur location.-Rooms r bit small, but as its London, I like everything abt this hotel.
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Good
7.0+Staff friendly, price reasonable, room big-Layout of the room bizarre- like to lie in bed and watch tv- this was on a wall around a corner- just strange place to put it!
$179+
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Reviews
Overall
8.4 Excellent
Based on 1,176 reviews
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All Reviews 8.4
-
Couples 8.7
-
Families 8.2
-
Business 8.1
-
Solo 8.8
9.6
9.2
9.2
8.4
7.4
6.8
9.7
9.3
9.2
8.8
7.6
6.9
9.6
9.3
9.3
8.5
7.3
6.9
9.5
9.1
8.6
7.3
6.9
6.8
9.5
9.3
9.0
8.7
7.0
6.7
data provided by TrustYou
"Impressive bathroom"
"Friendly service"
"Train station is close"
Top positive review
Top critical review
Excellent 9.3
The staff, including the manager Antonio, was welcoming, helpful and enthusiastic. I've stayed here before and have found this to be generally true. The waitress in the restaurant was similarly helpful and cheery. Very nice shower setup. The location is very convenient -- I take the Heathrow Express to Paddington and walk half a block to the hotel. Shower gets warm enough but not really hot.
Okay 5.3
The hotel was very conveniently placed near the station and yet it was quiet. The staff were welcoming and efficient. The room was clean and attractive. There were no bath robes in the room and the tea and coffee etc were not topped up when used. As in most London hotels, the breakfast was expensive and was not value for money.
Recent Reviews
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Good
7.6+A very smart hotel. Friendly and helpful staff. Excellent food.-A lot of noise from the road outside spoilt the first night and the hotel should look at improving the soundproofing of those windows at the front of the hotel.
-
Excellent
8.0+Stylish hotel, loved the comfy bed and great shower.Would recommend this hotel and will definitely be back on my next trip to London.
-
Okay
5.3+The hotel was very conveniently placed near the station and yet it was quiet. The staff were welcoming and efficient. The room was clean and attractive.-There were no bath robes in the room and the tea and coffee etc were not topped up when used. As in most London hotels, the breakfast was expensive and was not value for money.
$179+
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Reviews
Overall
8.4 Excellent
Based on 1,165 reviews
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All Reviews 8.4
-
Couples 8.7
-
Families 8.2
-
Business 8.4
-
Solo 8.8
9.7
9.4
8.9
8.8
7.3
6.6
9.8
9.4
9.2
8.9
6.9
5.4
9.8
9.2
8.9
7.6
6.8
4.5
9.8
9.5
9.0
7.0
6.1
4.3
9.8
9.3
8.8
8.7
7.2
5.8
data provided by TrustYou
"Friendly service"
"Train station is close"
"Modern Hotel"
Top positive review
Top critical review
Excellent 8.0
Full breakfast, staff, location Size of the room
Good 6.3
no comment, ok. you can hear almost everything from the bathroom of nex room.
Recent Reviews
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Okay
5.2+Location was great. Value for money pretty good.-Cleanliness was only ok. The 'little things' were not up to the standard I would hope for from a 4 star hotel.
-
Good
6.3+no comment, ok.-you can hear almost everything from the bathroom of nex room.
-
Good
6.3+Location is the best among all. At a quiet square and only less than 5 minutes casual walk from the Paddington Underground & Train Station. My room is a Club room (Still small but expected) which was clean and comfort. The rate include buffet breakfast which is good too and the breakfast is acceptable with many choices & good service at the restaurant.-Reception Staff were not helpful and laugh at guests whom could not find the exit when they came down to the lobby by using the stairs. And the most important is they charge Wi-Fi for GBP 12.50 a day which is very expensive. It is not a 5-Star Hotel!!!! They should also fix their windows as freeze winds leak in the room during the night.
$188+
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Reviews
Overall
8.7 Excellent
Based on 927 reviews
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All Reviews 8.7
-
Couples 8.6
-
Families 8.4
-
Business 7.0
-
Solo 8.5
9.7
9.3
9.1
8.8
7.2
6.6
9.7
9.1
8.8
6.8
6.2
5.5
9.7
9.3
6.6
5.9
9.7
9.0
6.9
9.6
9.3
8.8
6.7
6.6
5.3
data provided by TrustYou
"Friendly atmosphere"
"Wonderful sightseeing"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Lovely time all around. Would highly recommend.
Good 6.3
Staff were the best feature of the hotel. The room was small, but comfortable but the sitting area needed upgrading. Linens, towels and toiletries were all excellent.
Recent Reviews
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Good
7.0+The friendliness, efficiency and professionalism of all the staff. The comfort and location of the hotel.-nothing
-
Okay
5.0+Location
-
Good
7.2+The front desk staff went out of their way to be sure our stay was enjoyable. They are excellent.-My wife did not like the fact that there was no outlet in the bathroom to plug in a hair dryer.