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2-24 Kensington High Street, London, W8 4PT
0.1 mi from
Location was perfect. The hotel staff recommended some excellent restaurants and were extremely helpful.
I liked the fact that it is located beside the Hyde Park which gives a nice view from your room and makes it easy to take a walk there and enjoy the fresh air. Didnt like the GYM.
Excellent location Comfortable Good breakfast Doormen need to greet people
It was a very reasonably priced hotel especially for London. It is very self-contained, several restaurants and bars, that are open late. It also has a take it to go, snack and breakfast cafe. It is close to the tube. The air conditioning is not up to the task, especially when the temperature spikes in the summer. The hotel is dated, old look, old furniture, etc.
We loved the decorations and furnishings in the hotel and how close it was to the tube station. Location was very convenient for getting around London and staying in Notting Hill made us feel like locals. There really wasnt't anything we didn't like.
Location Room cleaned once a week and not sufficient
everyhing outstanding... I strongly suggest this hotel
Very good service, very intent concierges and porters. I didn't like your breakfast serviece. Early moning when I lived your hotel, there was not cold water in the tap, which is unacceptably for five-star hotel.
I really liked the location and the amenities. The Underground was close, along with a nice selection of restaurants and Hyde Park. It was very well decorated and attractive. Some of the wait staff and the housekeeping could have been more consistent in their service. The housekeeper may or may not get to some of the details of our room each day. The restaurant waitstaff had new people each day, so there was some confusion in the dining room. Overall though, the leadership was excellent and professional.
Good location and price was right My room smelled funny.
The breakfast was below my expectations
Friendly staff, clean and tidy room Expensive parking, waiting over 3 hours to check in - arrived at 12pm
Convenient location, clean rooms, friendly staff
Staff very friendly and helpful. Wonderful views over Kensington Palace Gardens from rooms at front of hotel. Well placed for West End Shops and theatres. Taxi rank right outside door. Bathrooms are very small and tired - sink cracked in our room however the hotel is undergoing renovation.
The hotel was right near all the underground stations so it was easy to get to and from Westminster abbey and downtown attractions Very over pricey, but I guess you can expect that being in London
we arrived at the hotel to find the boiler had broken and as such, would have to move hotel. To the hotels credit, they moved us to another 4 star hotel in a better location, the marlebone hotel just off bond street. So all was well after a shaky start. The grand royal did look a lovely hotel from the lobby, just a pity we didn't get to see the room.
Right across from Hyde Park, and steps away from two subway stations. The main street next to the hotel had shops and restaurants and was an excellent place to go for dinner, supplies etc. The staff was very friendly and professional and was very attentive and helpful when issues arose. This hotel is on my list of places to stay again when in London The hotel is an older structure with the expected quirks associated to the room sizes, arrangements etc. I was on a business/pleasure trip and found it somewhat awkward to work in the room. The wifi connection was hit or miss and there were no real meeting area to go to work with colleagues.
Location is great, close to tube station and to many restaurants. Hotel is clean, staff is very nice, restaurant inside hotel is great. Room a bit small, phonic insulation is not that great, Wi-Fi did not have coverage in the room, disconnecting frequently.