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Staff was cool, place was fairly clean, great breakfast The area was horrible ,no pool. Funky smell.would rather pay an extra 50 bucks a night and stay at an embassy suite
The friendliness of the staff, the cleanliness and the updated everything. We always stay here when we come to California. WiFi included and free parking. The staff is awesome and they treat you with respect and not just like another unknown person.
The room was nice, the bed was comfy and the staff was very professional, friendly and helpful. The breakfast food, while complimentary, was also not very palatable.
Clean Friendly staff Short drive to universal Spend more but avoid this location Neighborhood is shady Scary to walk on streets at night Liquor stores everywhere Not for families No good restaurants or shops around
The good things...Entire hotel was clean and new looking. Check-in was quick. Beds are really comfortable & clean. Nice touch have the remote control in sleeve showing it was sanatized :) Business center was very useful for us! The downfall was someone got arrested in the room right next to us the next morning police everywhere, So that was a site for sore eyes. And a bit scary for us considering I was traveling with my daughter and mother :(
Very nice hotel for the price. We were only 15min from Universal. Free parking Parking area was small luckily we didn't have a problem but if they were all booked I could see it being an issue
The area in Burbank is never the best. It was nice to find this hotel which was very nice and made staying near Burbank Airport not only tolerable but very nice
Breakfast was okay, nothing special, but it was nice they had free breakfast at all. Location wasn't the greatest but I didn't feel unsafe. No pool.
Proximity to Hollywood Breakfast was marginal. Location was a bit dodgy
Nice balcony room with a view over the garden. Wi fi was really slow, no room service
nice pool and hot tub, nice rooms clean and spacious
Great staff. Housekeeping forgot to clean our room. Staff was apologetic though and assisted us as much as he can.
Very friendly staff and affordable for the location Very friendly staff and affordable for the location.
Not knowing what to expect, when I walked in to book the room, my first impression was "wow this place is pretty nice" for the money, I would be hard pressed to find a better place, friendly service, clean, very quiet
The staff was wonderful and accommodating! Rooms were always clean, staff was very friendly. The breakfast was excellent. We were in for over a week for a horse show and this was a great area and easily accessible for us...being from Pennsylvania! Will absolutely stay here again next year! Room was tight for 4 people, but no big deal! Hot tub was a bit too hot...otherwise, no complaints!
We saved a lot of money staying at the Mikado for 9 days. Enjoyed the quick and easy access to all the north Los Angeles suburbs we wanted to see. Do not book a stay here if you are looking for luxury. That is not what this hotel is about, although it is comfortable, has in-room refrigerators and microwaves, wi-fi, pool and hot tub. Some reviewers have too high expectations for this price range. We were just looking for a good deal, and that's what we got!
The hotel was well staffed and the staff was friendly and helpful. The restaurant used for the complimentary breakfast was comfortable, and the food was excellent. Room was clean. Bath area had floor patched and re-patched, with grout very dingy looking. Floor was uneven and extreme care was required when using the shower.
Location was central The facilities felt like a Motel 6 trying to be a Marriott and it just doesn't feel comfortable or relaxing at all. The freeway is right next to the rooms. I felt like I was at a cheap Motel.
The staff, the comfy beds, location Funny smells, noisy electronics/shower, parking price. The place is good but could use an update
The pool, corner room & breakfast. The parking situation upon arrival.
Close to Universal Studios The outside hallway carpet was greasy and muddy. Even after having them clean it, we continued to bring grease and grime and dirt into our hotel room. Our entry walkway was pretty disgusting because of it.
Walking distance to universal and reasonable droving distance to many LA locations. Cost of parking.
Staff was great, location to other attractions The parking garage was pricey considering I paid 200.00 a night should get a discount when staying. The elevators were all not in service. Breakfast was too expensive for a weeks stay. I couldn't find a salon inside for service.
Staff and less than 10 minutes walking distance to Universal studio Wait for elevator and parking was pricey
Best place to stay when going to Universal Studios, and I go a lot. There's a free shuttle that takes you to the entrance of City Walk or you can walk there in less than 10 minutes via the pedestrian bridge.
Everything was perfect
The room was spacious...good pillows. Good gym, nice pool. Two elevators were out (and have been for 3 years!), making trips up and down sometimes very lengthy. You can call the operator each time you go to the elevator asking to be picked up, but how ridiculous for a hotel of this caliber. Restaurant food was boring. All three places to eat at the hotel had the same menu, with tiny differences. The first meal or two it is fine, you can find alternate foods to eat, but after a few days, a change is necessary. It cost $18 for a so-called, all you can eat 'continental breakfast'...yogurt, fruit, cereal, muffins and coffee! This Hilton is near the Universal City Walk, all franchise restaurants so no good food nearby for real foodies...if you like buffets with all you can eat, this is your place.
When we checked in we were told they sold out on higher floor rooms, and only room is on the 4th floor. That room, 420 was dated! Room number on the door was handwritten. Everything was old. I was so angry that I paid over $300 including tax for this pos!
The Hotel Staff was amazing! They went above & beyond to make sure that our stay was everything we hoped it would be. Nothing!
Team members were friendly, shuttle to Universal Studio mall plus in walking distance if you choose and food was good. We were there for our grandsons birthday First I could have had better room rate then what we got Sheraton is a Starwood management and we are owners of a Hotel in San Diego that is also managed by Starwood.. So I had told the manager checking us in that and he still didn't do anything about a lesser rate. Second under remodeling no ATM machine black out curtain didn't close properly use hair clippies to keep outside lighting out at night..
Was charged a deposit at the hotel, had to pay to park. Also room was soooo cold had to sit in coat and hat, called front desk we were offered a space heater but it was never brought to the room. Called the front desk and was told the heat had been cut back on so heater in room should work now.. It didn't
They charge extra just to use wifi, which is typically a standard accommodation everywhere. The place is run down.
Location, location and location - that's the only thing positive about this hotel. Otherwise, it is no better than a poor hotel with bad everything - Rooms are aged (badly need remodeling) - Rooms are not kept up and clean (there was mildew buildup around the sink and it was blocked for us) - Service is poor (45 min to get shower cap)
Arrived with family and Young Children. At midnight had a fire alarm that told us to exit the building via Staircase. We did. carrying 2 children and 20 flights of stairs later. We were told, It was the steam from the kitchen that caused it, go back to the room. 1 am, this gets repeated again. We get told someone was smoking, go back to the room. This happens again. We just go to the staircase with no energy to walk down 20 flights of stairs. We call 45 min. later to find out (false alarm). So next morning - the staff gets approached and we get told oh there was a party on the 21st floor that was using a fog machine. I asked why not have a PA system in the stairs so you can notify the people to not panic or there's a fire on the 2nd floor or anything. They said oh I know.. WTF.. I know. I just left with family never to return to that one again.
I loved the location; close to Universal but also a short drive from Hollywood and Warner Brothers. Walking distance to small restaurants and gas stations. The bed was the most comfortable hotel bed I've ever slept in! And the view from the 20th floor was incredible. The room needs some updating. Dings and marks were visible on the walls and the bathroom showed definite signs of wear.
So close to Universal Studios and had a shuttle right outside the hotel the door handle to the room needed to be looked at
Fantastic staff, great location within walking distance to Universal Studios & not far to drive to Warner Brothers Studios. Rooms are a bit dated & need a makeover, however they are currently renovating the public areas so I am sure they could possibly then start on updating their rooms. The public areas look great.
Staff was okay. Food was good. It's being remodeled. Was very noisy in our room 1802 during the day we were trying to take a break between conference sessions. The elevators were incredibly slow! up to a 20 minute wait one evening!(6/13) The door was a hassle, took multiple tries to get it open, latch isn't lined up with striker plate, told front desk, they didn't understand and gave us another key card We'll stay at the Hilton I think, but a bit more money......or wait for remodel to be finished.
I did like that my room was ready on time and that it had a view. When I arrived there was a leak in the restroom that they did not fix... I has the same issue with the water leaking from the toilet when I woke up the next morning. Also the morning I checked out the TV did not work and I had to call room service to fix it and reprogram it. The price was not up to par with the type of room I was given.
Nothing Horrible neighborhood, there were prostitutes or what looked to be prositutes walking the streets all hours of the day. I had my 9 month old daughter and 7 year old son and i had to run out and buy sheets for our beds because my son found a condom in the bed. Overall this was the worst experience ive ever had in a hotel. I believe a Motel 6 would have been 10 times better.
The pool is located poorly with almost no sunlight. The location is far from any decent walking or eating areas, thus requiring a car.
We enjoyed the ease of the location to and from universal studios hollywood and traffic was not bad Late night staff seemed busy he was not very cheerful
This hotel was great for us. We got a large room with king bed and fold out queen. It was very clean and the location was great for us, we really appreciated how secure the hotel was. The breakfast in the morning was nice and it was walking distance to many fast food options and a grocery store right across the street. The only problem we had was with the shower, it was very clean and nicely redone, but the water pressure was horrible and I don't think the shower head was hooked up correctly. Other than that it was great.
New carpet, very clean room. Breakfast was great! Plenty of choices. Overall I would definitely recommend. Sink was backed up but was taken care of when we reported it.
The location was very convenient for our needs -- we were visiting family and stayed there for several days. The room was large and comfortable with a sitting area.
The hotel was nice.
Close to where I had to go for some meetings. Breakfast wasn't fancy, but ok and the hours were good. Good, secure parking facilities. Hardly any good eating places in the area. Still using old tv models! Room wasn't ready when we arrived at the door of the room.
it was cheap, had parking, close to my business meetings. 1. They did not have me listed as having a reservation. 2. From February 1 to Feb 3 I stayed in room 323 at the N Hollywood Comfort Inn. All was well but for one huge issue - the toilet seat looked disgusting. There was a brown ring around the inside of the seat itself. Upon closer inspection it was a ring of rust or the paint was scraped off - but frankly, it was very unappealing and made sitting extremely uncomfortable and disquieting. Considering a toilet seat can be bought for under $30 and is very easy to install I was shocked to see this in the room. Such an easy fix for such an obvious problem. Most discouraging...will I stay @ Comfort Inn again - I doubt it
Neighbourhood is run down, few restaurant options
The breakfast was good and the breakfast area was nice. Room was comfortable. The parking was scarce. We got to the hotel early but was afraid to leave because we were told we'd have to park behind another car and leave the keys so it could be moved it necessary. The area of town seemed a bit run down and not safe to walk in.
Having a variety breakfast, choice of hot or cold and a change every other day. The help in breakfast room always pleasant and kept everything filled, and cleaned up after the messy people. Didn't like having to pay $5. for a refrigerator in room, they were remodeling practically the whole floor and the cabinets where the micro and refrig went were empty so when we ask for the refrig were told it would be $5. so yes it was worth it for the days we were there although it was not very cold. Parking was an issue if you had to leave your keys with desk, when you are responsible for a rental having someone else have keys is a worry, and most aggravating is keys that become demagnetized and your room the farthest from desk and your tired and have to go back down for it to be fixed it happened twice
Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha
We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).
The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.
Staff was very friendly and helpful. No breakfast for guests unless you pay at the restaurant or order room service.
Very clean and comfortable. Beds were TOO small for a group of 6 girls.
We stayed there before going to vegas for our honeymoon... Awesome place, staff is extremely friendly, totally recommended
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel
Everything was great. Was only there for a night, but staff was very attentive. You had to pay extra for parking.
Great staff Double queen beds seemed a little small and mattresses were not very comfortable.
Steak salad from room service was exceptional! Employees were friendly and helpful. Toilet stopped up. Hallways smelled musty. Bedspread smelled like someone's perfume - obviously was not washed before I arrived. Woodwork was full of nicks and scratches. Very dissapointing for a Marriott.
Room was very clean and staff was very polite.
Friendly staff, easy in and out, room was clean, parking was easily accessible, elevator worked fine, room was pretty quiet We called to check if we left something in the room after we checked out. Receptionist said they would call us back the next day if they did or did not find anything. They never called back.
Quite convenient and not far from the City Centre... The rooms are too small and have to pay for Wi-fi service...
Great staff and fabulous pool area. Really was treated great would come back again for sure! Room was comfortable but a wee tacky. And very few places for guests at poolside if you did not have a suite which opened onto pool-those chairs were all reserved, leaving only one small table.
Aesthetics No hot tub
Stylish rooms, good location of hotel Rooms run down, not very clean (chewing gum on carpet), restaurant low value
The walls in this hotel are paper thin. You hear everything. Other than that, a nice hotel.
posizione e confort
Great location, great comfort, amazing poolarea.
Convienent location and excellent staff for directions and limo within 3 mile radius of Hollywood. Lounge closed very early for renovations.
Everything was exceptional. The training facilities/gym were a little lacking, but good enough for a short stay.
Friendly staff on arrival. The ceiling/walls seemed paper thin as noise was excessive from people walking in the room above. Also the noise coming from thin windows. Upon leaving I advised the man on checkout about the noise and my dissatisfaction. He chose to ignore my concern and seemed more interested in charging me for mini bar use. The other girl who he seemed to be training apologized for the noise. This interaction did not make for a good impression of The Grafton.
The location was great, and the hotel had a fabulous boutique feel about it. Very noisy, we had to chage rooms, but the noise continued. We could hear everything going on above us.
It seems like it is falling apart and falling way behind the times. Ni restaurant, no room service, no bar. No coffee until after 6am...no coffee maker in the room...the gym is getting archaic..no free wifi....my tv did not work on this trip....I've been staying there for 10 years but I think I will have to make a deal with the Mondrian next door.
Pillows, beds, comfort of whole room. Excellent staff. Shuttle was lincoln town car. Across from 24hr grocery store. No view just another room 4 feet away. No pool. Spa water was warm but not hot. Did I mention, no pool!
The peace and quite and very relaxing and clean Leaving
The guy at the front counter was very helpful room was clean but on the street didn't like that didn't seem like a four-star but did have a minibar valet guy stunk up my car not going back to this hotel because a dirty animal
this hotel had the most comfortable bed i have slept in away from home. the stylish simple decor is relaxing and the small details are appreciated. the central location is one of the primary reasons i selected this hotel. very pleased with my experience at this hotel.
Very clean Quite far from main la attraction. Neighborhood is a no man's land at night.
Everything was great! Would recommend to others
Just how nice the staff was and the welcome feeling each time you entered the doors An $93 dollars charge a day later after paying the bill that was not given a reason for what it was for.
The rooms were clean and comfortable The staff were attentive and courtious The smoke alarm tests Lack of king bed availaîlity
This is a very efficient, comfortable and stylish hotel. The staff is friendly and professional. Clearly, they hire customer oriented staff and pay great attention to detail. I'll definately return.
Very nice room with good comfort Expensive breakfast! Including tax and normal tip we paid almost 70 dollars for a three persons continental breakfast (toast, muffin and fruit).
the staff and room size no hot water for all three days
Walking distance to melrose Ave. No hot water in our shower we had to take a cold shower. For 400 dollars a night you should have warm water not ice cold water
The professional, affable staff are worth their weight in gold.Maid service for daily cleaning is too laxed. I had my sheets changed only once during my six (6) day stay.
It was quite hotel
Friendliness, Breakfast is superb, near everything. no
I did not like my stay at Le Parc Suites. My reservation was lost and it took a half an hour to check in. There was no hot water in my suite. The jacuzzi did not work and the pool area was unclean. I left a phone charger in my room and called the hotel to ask if they could locate it. No one would help me or return my call. When I called to discuss the matter with a supervisor he refused to return my call.
The room was large and quiet. Staff were very helpful. The location is excellent if you do not have a car and want to get around the city by walking, bus, taxi. I had interpreted from the website that the suite had a washing machine, but this turned out to be a laundry room in the basement for which we had to pay. The facilities in the kitchen area were poor and old.
This is a nice hotel, very clean, located in the neighborhood -- within walking distance to great restaurants and nightlife, but not in the middle of it. The rooftop deck and pool are nice additions. The small gym contained everything I needed to workout during my stay. Parking. Parking in West Hollywood is by permit only; so street parking is not an option. Parking in the area is expensive, and the hotel only offers valet, which is $40 PER/NIGHT. $40 per night is an exurbanite fee to charge guests for parking and as much as I enjoyed the hotel, this is what I will remember most when considering a hotel in the area again.
Location. Very friendly front desk.Good size suite with excellent facilities ,well maintained Shower very weak and never very hot despite asking twice to have it fixed.Food -only tried room sevice once ,and breakfast once in dining room,both very very disappointing.DO Not eat there Dining room service appalling
All the staff was very friendly and helpful. They went out of their way for you. The rooms were where you never really noticed your neighbors. I loved that it was situated in a neighborhood. I liked taking walks the morning and evening. Great restaurants within walking distance. I would definitely stay again.
It is cozy, the rooftop is a cool place to hang out Walls are too thin...stay in any room near the elevator and you will be up all night listening to it go up and down.
Good location in the center of Melrose Ave. Very close to shopping area. Rooms are old. Bad value for money.
Rooftop pool can't be beat, nice rooms, awesome staff, great location. Great time! Switched rooms because we had a room next to the elevator, where you can hear the elevator swooshing up and down all day & night. They were great about switching rooms and now we know to request not to have a room ending in "01" on our next visit.
Liked the lobby, free water and snacks. Great sunset view. Rooms were outdated and looked used... not fresh. So much potential.
Really cool hipster vibe Staff amazing friendly efficient made me feel very comfortable
Put simply, this is a dumpy hotel with cheap face lifts to the rooms...you are paying for one thing and one thing only, the address of "Sunset Blvd" It's way over priced for the cool factor you actually receive. The visual shots try to make it look like a trendy boutique hotel but the rooms and facilities are lipstick on a pig. I had the same experience at The Standard. The W Beverly Hills or SLS Beverly Hills will give you WAYYYY more cool, hip and chique factor while actually delivering high end facilities, quality rooms, etc
No ice or vending machines.
Clean and spacious room. Good value for money. Breakfast area was small and options limited.
Just an ordinary motel - nothing bad but nothing extraordinary good as well. A quiet place and clean bed to sleep - just what I needed. A coffee machine is a pleasant bonus ) Despite the fact that it was the cheapest motel in North Hollywood I could find it's still overpriced - like all accomodation in LA. Wi-fi signal isn't so good.
Everything was great... The size, the bathroom, the noise was non-existent, a fridge and microwave.. The check out time is NOT noon as stated on the bill, email, receipt, etc. It is 11am. I even asked when I got there to make sure and was told even by staff that check out is noon. I was out most of the night with my girlfriend and got back around 3am, went to sleep at 4am. I woke up to a phone call from staff at 10:45am that 11am is check out. I checked the receipt and told him it's clearly printed that it's noon. He said "no" that the maids need time to clean the rooms and check out time is always 11am. This is the same guy that when my girlfriend arrived to the hotel before me refused to let her check in (despite both our names were a part of the guests and later got resolved by the next guy's shift. (She sat in her car waiting and the next employee was happy to let her check in and doesn't know why the previous guy didn't.) This is the only experience that I'm really pissed at is that I paid for a given time and that it was abruptly changed without warning. (And through no fault of my own).
Neat and spacious room. Parking space was not clean.
Overpriced. Pictures don't reflect the rooms. It's definitely false advertisement
We liked everything! The location was important to us because we were attending an event at The House of Blues, which is directly across the street from the Mondrian. The valet staff was amazing and our room was beautiful! Everyone who worked at the hotel was so friendly to us as well. I would definitely stay there again. It was a pleasure!!!
Poor service from housekeeping Unaccomodating front desk and at Herringbone $500 stolen from
The property was clean, staff was excellent and the price was unexpectedly great given the 5 star level service. You have to pay for internet.
Staff was rude. Service was lacking
Great location Someone broke into my room in the middle of the night and security couldn't find the person and the hotel charged me $1500 for the damages. I am appalled at the experience of this hotel.
I went to visit a friend in the hospital who was in critical condition. During a difficult time, it was the perfect respite from a full day & night @ the hospital. It was close enough to the hospital but felt very far away due to the comfort, amenities (agua spa), staff, & restaurant. In a nutshell, if I ever mosey back to LaLa Land, I will definitely stay @ the Mondrian for a more pleasurable trip. I hope I get to enjoy the hotel even more next time. Carlos, the manager in charge of the valet & bellman, is an incredible example of above & beyond customer service....I couldn't thank him enough for being so wonderful.
Staff was friendly, good crowd, nice rooms, nice restaurants, nice pool, great bar. Expensive
Cool ! L.A. from the TV ...Great !
the room bathrooms are not the standard they should be
Very loud and overcrowded pool on Saturdays.
The gym was better than other hotel gyms and it was well maintained. The staff was fantastic. I dealt with 3-4 different staff members both over the phone and in person, and all did everything they could to accommodate. I checked in and the room smelled like smoke (room 114). I called the front desk and Grant was able to get me into another room and apologized for the inconvenience. I went to room 111 and it smelled the exact same. I didn't bother trying again. Hotel is overpriced.
Pretty spacious . Nice lighting . Not enough blankets
Comfort of toom Bed too soft and lumpy
Very clean and comfortable. Great helpful courteous staff. Denny's on-site & room service convenient.
Checking in and out was easy due to the very easy going ans helpful staff. We were there for an event and the location worked out great. Also just down the way arw a bunch of great places to eat. I mainly chose this place because it had a high cleanliness rating. The rooms were fairy dirty and things were falling apart. One of the lights didn't turn on, dust was very visible ans there was a red/brownish stain on the bathroom wall by the switch.
Location, room comfy, and mostly quiet despite 405 freeway nearby. No complimentary breakfast. There's a Denny's on site, where the food can b good or not so good. (Different chefs?). No King beds available, although this may be because I made a late reservation.
Location Street noise, no sleep timer on TV remote, stained carpet, got bit by something the first night.
Friendly staff, clean rooms, comfortable beds Very close to the freeway so lots of traffic noise for the light sleeper....but they do provide earplugs!
Nice and clean I rented this room 2 months in advance when I was going to my room their was no parking spaces they have 180 rooms and 140 parking spaces the clerk said they did not guaranty a parking space having 2 young children I arrive at midnight to the hotel with no parking I ask cleck for a refund CLERK SAID HE REFUND DEPOSIT BUT It was not possible to get my money from expedia. Plain and simple Dont expect to get a parking space come solo....
Clean room and comfortable beds Check in was a bit slow
The location was good being next to the 405fwy and the 101fwy. Getting anywhere in LA seemed easy at this location. The person on staff that attended me didn't seem to pleased to help me and was quite rude. Her greeting was not pleasing at all felt like she didn't care. I didn't even bother to call the front desk and tell them the bathtub was clogged. Would I stay here again. If that lady is still on staff I would stay away from her.
I liked the location, it was pretty much 15-20 min away from everything. There's a Denny's right next to the hotel, which you can get room service from until midnight but it's open 24 hours so you can still walk over. The room had a lot of mirrors. The pool is small but convenient for kids. Parking became difficult to find when you get back late, but it was also 4th of July weekend so they were probably all booked. There were some people smoking right outside their rooms.
I love the bed!! I rode my bike from San Francisco to La in the Aidslifecyle event. After camping all week - the sunset marquis is divine! The bed is the best ! The only thing was wifi connectivity was poor in hotel-when I was trying to get my lyft app to work... had to have a cab take me to the airport.
Had a few issues with missing stuff. Still looking for stuff that shouldn't be missing? Very confused how my guests 'lost items' when only the staff was on location. Then poof it's gone. I did not. Care for the staff going in to the room often. And when a guest was sleeping the staff went in the room. Not very safe feeling. Didn't enjoy the feeling.
The location is excellent. There is no in room microwave oven. You have to call room service to have ice delivered to the room. The overall appearance of the hotel is run down. The elevator in the main lobby is out of service. They charge you for the internet/Wi-Fi connection.
This guest did not leave comments about this hotel.
Just the outdoor restaurant Dirty room, old carpet...smelly sinks, comparable to a 2 star. Overpriced for the amenities and the services offered.
Amazing mattress. Beautiful.
Position and quiet room Payment of the internet,smal standard room for price,too high price...
This guest did not leave comments about this hotel.
It is truly cool hotel in the best sense. A real oasis. It has 2 great pools, but they can be cold. Please get a hot tub.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Overall great experience. When you reserve, be sure to include their price to park ($40/night for us) when deciding if it's a good rate, there is no street parking. We had one grumpy restaurant employee who didn't want to send dishes etc.to our room because us eating our own food cost them business(he did send everything we requested). The front desk asked us if we got what we wanted and we told them we did but with a grumpy attitude. When we got back that evening, an apology card with a bread and cheese plate and bottle of wine were waiting in our room. That's the kind of service you can expect. $40/night for parking is high (community lots for retail space we're $24 for a day of parking). Definitely taking advantage of a kept audience. Otherwise, it's a good hotel with generally great service.
Location. Small bathroom. Small pool. Expensive parking.
The hotel has a great location and very friendly staff. At night, the area is very calm and safe, although it is close to all major attractions and only a few steps from public transportation (Metro). I will definitely book Le Montrose again for my next stay in la!!!
Everything was great! I can write a lot of about this hotel and it would be only good. The hotel was an amazingly positive surprise for me. The room and the bathroom were very, very nice. And the pool on the rooftop… From there you see the Hollywood Hills, the huge LA and the skyscrapers of Downtown. We took breakfast on the roof every morning and while my wife was on the pool I worked on my Laptop (WiFi). The place is perfect for me!
The staff was really friendly and helpful. The room was spacious and clean. I had a nice morning relaxing by the pool on the roof. There is no place for self parking, the streets all require a permit to park between 7pm and 7am, and the valet is $40 a night.
that everyone had a smile on their face
Location was great staff was wonderful. Walking distance to Sunset and San Vecentie. Nice suite, rooftop pool had a great view.. No self parking. Street parking by permit overnight. Valet $38 per night. This being said I still would have chosen this hotel. Just would have appreciated this information when I was deciding
Location, clean Old fashion, so different than what u see in photos. Bad smell at hotel lobby and tmroons, elevators are so old and slow, pool so small and empty . Doesn't worth more than 150$ per night. I paid 280$ and on this price I could go to crown plaza Beverly hills or Marriott residence in , much better and nicer hotel!!!
size of the room Facet was broken and not fixed. Air conditioning did not cool back of room.
Only there 1 night but loved it, particularly the under stated designer decor. Excellent breakfast.
It was not like the pictures online. The place is old, has a weird smell and has window air condition units. I could have stayed at a nicer hotel for the price.
We spent few days in this Hotel & we really liked it. It was very quiet, comfortable, very nice & spacious room, good restaurant, very nice staff, good position to go to the main places, good prices.Gay friendly. Hellen & Lorenz
New beds, linens and brand new bathrooms (spacious too). Staff was VERY nice and helpful the entire time. Very old furniture other than the beds, linens and bathrooms. Hair dryers do not come in the rooms but they do have some in the office upon request.
Location, price, cleanliness, staff was nice. Really nice bathroom. And the toiletries were cruelty free! Thumbs up! No alarm clock in room. Wish there was a coffee maker. Plastic chairs and cheap table were odd.
Convenient to my meetings the next day. The images of the hotel on the website were far nicer than anything I saw in my one night stay. There was a dog in the next room that had been left alone and barked for a couple of hours until the resident came back to the room. There was no iron in the room. I had to call down to the desk and it took three phone calls to finally get one sent to my room. The continental breakfast shown on the website was a complete fabrication. The real breakfast was a coffee urn and a few pastries wrapped in plastic.
I've stayed at the hotel before, and it's always been fine and pretty quiet and comfortable. This time we had incredibly loud guest upstairs from us in the middle of the night, and because my cousin left early in the morning to catch her flight and didn't use the Do Not Disturb sign, the housekeeping staff walked into my room *without knocking* 5 times between the hours of 8am and 11:30am when I checked out.
There was a ton of porn to watch! The price was a bit steep for both the room and the porn!
The closeness to everything in LA. Good spot to stay in and on the better side of Santa Monica Blvd. Not a luxury hotel but good for a night or two if you'll be out and about mostly.
It's close to all stores and clubs The staff is rude.they charge $30 for parking. Their have popcorn ceilings .the shower is for a 5ft person.the walls super thin.
Location . Having to pay for hotel guests parking.
Rooms were clean. Hotel was situated reasonably close to Hollywood and other main sight seeing locations. We prepaid the hotel but when we arrived realized parking was an additional $30 per day. That was never mentioned. Even after paying for hotel parking on two of the nights the lot was full. There's no on-site food or bar. There is a good place next door called kitchen 24.
Location, has parking Room smaller than expected
Location is extremely convenient for having a fun weekend with friends. $30/day for parking is a little steep.
Clean, nicely appointed. great value for great location. parking is slow
I was better off staying at the four points for the ridiculous price that they are charging here!! Staff sucked, parking sucked, price sucked, oh and all the local gays and orgys in the hotel also SUCKED... A mean one!
It's close to where we wanted to go and there was some decent restaurants down Santa Monica. The staff was also nice and helpful. The shower head is made for somebody who's shorter than 5ft. Kind of hard to wash my hair.
Older refurbished Ramada in the West Hollywood neighborhood. Walking distance to several restaurants and shops. Quick Uber ride over to Hollywood. But great location if renting a car and trying to check out Santa Monica, The Getty, Griffith Observatory, Hollywood, and movie studios. Price was a tad high but that was probably due to the location. Doesn't offer a breakfast or much of a gym to workout. Also missed the part where parking is $30 a day (24 hours) for guests.