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Hotel overall was great. To much construction going on..ammenities not all available.
We've been several times as locals - love the rooms , pool & hot tub : decor - location on Fremont Staff is awesome and I feel like I'm back in time - love the retro feel - we recommend GN to all our friends . The club upstairs is fun & great view Overall my favorite
Used to be a good value. Prices are high for what you get now. Not clean..
The pool was nice. The room was nice and clean. Shark tank and slide were inoperable. Not to mention the jack hammering going on was really loud. The sink to our room was clogged.
The rooms were clean, the staff was very helpful and the atmosphere was upbeat. Pretty much the basics that all hotels should have. Beyond that, what we liked most is that anything you could want for entertainment was within a short walking distance outside of the hotel. This was our first stay in downtown after having spent the past two decades always getting a room on the strip. When you stay at one of the big casinos, you're pretty much beholden to whatever they have to offer unless you are prepared to go on a long walk. At the Golden Nugget, the front door literally drops you right on Fremont, with multiple other casino doors about 100 feet away. Throw in a number of bars, eateries and sidewalk performers and you'll find it very easy to be entertained. If you want specialty bars, a short walk to the end of the Fremont light canopy will drop you at a row of neon lit bars, taking you back in time to old Vegas. Maybe it's because I'm older, but after experiencing downtown, I don't feel the draw to the strip, which seems more targeted towards younger club goers, people who like to show off in VIP sections, cover charges, over-priced drinks, trying to walk amongst impatient drivers as you constantly cross over streets and casino entrances, etc. But hey, there's a little something for everyone in Vegas. If you want to stay in downtown, the Nugget is definitely a great place. We also walked to Du-Par's at the Gold Gate next door for breakfast. Again, another perk of everything being within a short walk. Nothing comes to mind.
Affordable & comfy beds Water pressure wasn't great & tub/shower faucets needed to be replaced b
Great location. Shark tank is under construction at this time but pool is open.
Clean Reservation was messed-up. I reserved a room with two double beds but they had me in a king room. When I asked for the double room they said I have to pay extra. Room was noisy. When I asked to be moved, I was told they cannot move me but they will give me complimentary ear plugs. I thought they were joking, but they assured me they were not. I went to eat at their fancy steakhouse and after an hour was told to hurry up and finish because my table is needed for the next party. On Friday night music from the nightclub below was so loud that the windows were rattling. I called the front desk a was offered earplugs…complimentary of course. I didn't sleep all night. When I checked out I asked for a paid in full receipt. I was told they can't give me a receipt because I booked it on Kayak which is a 3rd party. I will never stay there again.
Love the gem of old Las Vegas. I always stay at the golden nugget at least one night when I come to vegas. The pool rocks and the shark tank is awesome! There's another cool aquarium in Chart House inside the hotel that the kids will like! Love the big bathtubs in the rooms! I stayed in Gold Tower! Will definitely be back.
The location is the only positive When we checked in and got to our room the ac didn't work and either did the lamp. While we were waiting for maintenance we found a bunch of trash and dirty towels in our room. They moved us into a room which was better. By the time we woke up in the morning we were woken up by water running out of he ceiling like a river. When we called to inform them they said thanks for letting us know. Took a lot of arguing to even get my resort fee back which I paid for in cash but come to find out they charged my card for it anyways. Every time I had to deal with the front desk they were rude and not very helpful. they charged my card for a resort fee even though it was in cash and were rude every step of the way. I would never ever stay here again.
The staff was very nice and gave us a complementary upgrade on the room. Room was very clean. The line for check in and out was long. Lack of technology for the express check out. The room has a slightly cigar odor.
Great location No outlets to charge phones, laptop... Also the towels smelled as if they were sour, like if they weren't put into the dryer fast enough. The sink had a terrible smell coming out of the drain, the restroom constantly smelled bad.
It smells so bad !!!!! All casinos stick like smoke ... this is so much worse ... I had to brace myself every time I came back in the door ....I will not stay here again
Very helpful stall. Left my cell phone there and Lost and Found were on the ball found it. Very please on the attention.
The staff was courteous, the hotel is conveniently located. The room was clean. Housekeeping didn't bother us at all. When we had an issue the front desk was wonderful about addressing it. The casino was one of the less hectic ones, lots of food and convenience options around. Glad that they actually had a first aid kit and sewing kit available in their store. There were two outlets in the room and one of them didn't work at all, the one by the desk. There was also a problem with the boiler that caused the hot water to be effected on our first day there, we couldn't shower until after noon. The beds are below average in comfort and will leave you stiff. Probably bring extra padding if you have back problems.
The rooms were a bit modern and in the downtown area. It smelled like smoke which I won't take my family too. The rooms are dark so for business it's a bit hard to do work in the room on the computer. As its so dim and barely light.
The hotel was pretty far off the Las Vegas strip, it was at least a 15 min car ride from there. The rooms were okay, not the cleanest rooms i have seen but good enough to spend the night. Seems like a good option to save a couple of bucks but at the end of the day, take it from me, if you are going to visit Las Vegas and be close to everything, look elsewhere, the crowd was a bit older and not the atmosphere that i was expecting, not that i was looking for a crazy party atmosphere, but it was kind of dead.
The location is perfect. The elevators were among the slowest I have ever seen.
Price Front desk representatives Room smells nasty Unfortunately all night water leaks inside in my room from tap floor. My last time too purchase online hotel room, I'm check in 00:45 after 30min. Waiting time check out 9:15 am. I'm sleeping totally 2hr.
Are family enjoyed the Palace Casino and Hotel. It was a second time we stayed there and we will be back because the hotel staff was so friendly. Also we like the grand Café the food is good in the waitstaff is always Nice. Also the prices right so we like to eat their grand Café nothing better I didn't like the fact that two elevators were out of order. That's all I can think of that would be that they offer all the things anybody could ask or even a free shuttle to the airport so my complaint is very minimal indeed.
We really enjoyed the stay in Plaza, and the location is great to visit the Freemont Experience. Be aware that there are 2 towers, and one is newer than the other. I would make sure to choose the newer one to ensure you get a better room. Maybe it's a bit far from the strip (you will need to take a taxi/uber)
I liked the how friendly the staff were. The valet worked out awesome for me as I flew there to pick up my new 'stang. Every time we called the front desk everyone was incredibly friendly and nice. I wish there was a mini fridge in the room. I figured that was standard nowadays but apparently not. I would definitely stay there again. First time staying in that section of Vegas. I loved how tall the bathroom counters were. For me it was the perfect height. No fridge in room was our major downside. One outlet by window did not work and there was limited bathroom counter space.
They charged me two times - for resort fee 22/ per day. And as well hotel fee 30 per day !!!
Remodeled rooms Hotel was under staff, 1 person to check in, 1 bellmen, 3 elevators not working, food in cafe waa cold. They need to hire more people.
Front seat staff was friendly First day these the elevator in the parking lot wasn't working, had to use the stairs. The room smelled old and the music coming from Freemont street wouldn't let me sleep. Once the curtains were moved to look outside we found a McDonalds hash brown wrapper and pieces of has brown underneath giving us the impression that the room wasn't properly clean.
Maid staff not that great. Coffee shop in hotel good value.
The hotel was situated in a great place which had easy access to bus routes to the strip. The bedrooms were clean and we were given towels and any other necessities we needed. We had to pay for wifi (24 hours at a time) not having their on pool, but there was access to another pool which was okay.
Great downtown location. Great price. Restaurant had good food. Room was really smokey, live bands made it hard to sleep in evening when I tried to sleep around 1am. Poor shower head with no water pressure.
The people were friendly and polite and accommodating the room was to small and the air system was poor.
Hotel was accommodating to our needs when getaroom booked our reservations incorrectly. The staff was very nice and eager to help. Initially booked a 3 person reservation non smoking. The getaroom people booked for 2 so we had to exchange our king for 2 queens which they didn't have at the time of check in except for a room in a construction floor that was smoking. The ac unit rattled all night too. The next day the hotel was able to move us thankfully and we got a good nights rest.
Location was great right in the middle of Freemont st The beds were worn out
Casino Our room was not clean when we got up to our room. We weren't offered any discount or anything for this mistake. Poor customer service.
Large hotel, seemed inexpensive Had my room over the Freemont concert stage, music was really loud until well past midnight
Nice, clean rooms! Wonderfully friendly staff! Walk right outside to the Freemont St Experience. If you are low in the hotel or on the Freemont side, you will hear the noise till the bands quit playing.
A couple of the staff....Evening reception that gave us a comp b/c our room hadn't been cleaned after two calls to the front desk and the Maintenance guy...Scott...who repaired the heater, and the security guy that helped us open the safe that was stuck. Valet guys were friendly. The location is good. No hot water in late afternoon and evening. Reception told me that during afternoon and evening, I needed to run the shower for 20 minutes before the hot water would show up. They were close...18 minutes. Seems like a huge waste of water. Bathroom smaller than the backseat of my car. Room noisy starting late in the evening. Heater didn't seem to work. I had many contacts with staff to help me solve a problem, repair something, or give further instruction or how things worked, which I've not had in other hotels. My wife and I stayed here as a less expensive alternative to the Golden Nugget, where we usually stay because I were here for a conference and we'll be coming back in April. Not a good choice. Will never stay here again. Ever.
valet workers were nice... but practically mandatory to use valet because there is no free parking loud band playing outside fremont street and no sound insulation no free parking, $3 an hour fee, cheaper to use valet ac sucks, on max ac, it couldn't cool the room
Convenient Cozy Nice decor Friendly staff Floor in bathroom substandard Seemed not clean Maybe needs remodel Also freebie chips rip off Not usable on all tables and $25 each too high to really play Reasonably Suggest lower denominations
I was looking for a cheap place to sleep, but when I checked in, I was charged a $22 resort fee. The total was still less than $60, but it would be nice to have known about this fee ahead of time.
Too much noise from outside...rooms too small
Location Staff rude rooms terrible not clean its more like a motel with gambling
BEWARE!!! Upon check-in I was advised that I needed to make a $100 security deposit. When I checked out the next morning I was charged an additional $22 for a resort fee. The room was old, small and noisy. But what can you expect for what was supposed to be a $42 room charge (plus $22).
The employees were all very pleasant. Once I paid for the room (and resort fee online) when checking in I am told about a $100.00 deposit that will be refunded upon checkout. When I check out I see Another $21.00 fee (Resort Fee) All and all we ended up having to pay almost $64.00 for that $20.00 room. The bathroom was so small the door hit the toilet, when I went to hang my towel on the hook on the back of the door it slipped and fell in the toilet. There are bands playing in the blocked off area on Freemont till at least 3am and it blared into our room. The food in the restaurant was outrageously priced for the tiny and outdated cafe. $11.00 for a hamburger and that was about the cheapest thing on there menu. I will never go back and will tell everyone I know how bad it was!
The location was good , The room they gave not my standed, morning notice the hand basin blocked , washroom door hiting the toilet unit , ok for thin people, shower low pressure , no table to seat and eat , very noisy, request for room change , denied , $64+ 22.60 resort fee,
This hotel was terrible Loud location, music doesn't stop till 2am, small dingy dirty room, hotel over charged for stay, rude staff, worst hotel I have ever stayed at.
The pictures of the rooms you are shown are the newly renovated rooms. The problem is not all of the rooms are renovated at this time. We had a room that smelled musty and one they would have been ashamed to put a picture of online.
We stayed facing Fremont street, it was a little noisy.
The hotel room is very cheap. The bathroom was small and disgusting. Very out dated. The only up to date thing in the room was the T.V. Also plumbing was bad as well. Took water forever to drain out of the sink and tub. Would not recommend.
Location Front desk very unorganized and under staffed, slow
good location if you like the freemont experience affordable valet parking is nice our room was ransacked while we were out! reported to security, no response at all. there is no swimming pool :( loud, duh its the freemont experience but yes LOUD in your room. air-conditioner loud and didnt work very well to cool the room. no wifi! what?!! yes true. guess they want you out gambling instead. no coffee no fridge in room, guess they want you out of room...
Low nightly rates. Convenience to the attractions. Free valet parking at Fremont. No self parking at Fremont. Free self parking at California Hotel. Get the voucher at Fremont but present it to California for a refund of any fee paid at California. No Resort Fee. Depending on the resort reservation, you can even get a $10 voucher towards the restaurants, etc. We reserved a "2 double/1 King room" and ended up with the 1King bed. There's 4 of us (2 adults + 2 teens). Front desk gave us a foldabed for free. For the price? No complaints on the older room and austere bathroom (e.g., shower head about eye level of a 5'8" person). $9.99 wifi per day per device. If you have 2 devices (ipad, iphone with limited data plan, etc), you pay $20 per day. ---> Resort fee of $20 per day would be better when it includes wifi for any number of devices. Website only indicated "wifi". I think this racket is even worse than the resort fee, which, at least is shown in the reservation page of travel websites. The payable wifi for our stay was not shown anywhere in our reservation details. We reserved through a website called Amoma, which was one of the sites referred to by Kayak I did not bother to check if they have a swimming pool. I think they don't.
Room was next to strip way to noisy
Great value, clean rooms and clean organized casino floor. Bathroom a little small but well stock with towels
Freemont street experience location. Buffett was very good. Valet parking worked well for us. NO RESORT FEE!! No pool - and the California hotel pool that Fremont shares with was closed. Older hotel. . .
Nothing The room was too small, there where no curtains on the window just wooden shutters, the room was very hot in the morning, but at nights its was freezing. The bathroom was horrible, it was very small! I dont recommend this hotel to anyone!
Convience Tony Romas restaurant. They offer steak and lobster for $11.99 from 9:00 - 11:00pm. We went to eat at10:20 and were told that the wait was too long. I waited all night to have that dinner. Although the manager was nice enough trying to explain the situation I was not happy that we were not offered some sort of comp.
Our room was facing the west we could not hear the bands on fremont st. the room was plain bed was old but clean. No frills but good enough for us. They were kind enough to let is check in on a friday at 1 pm which was great after long flight. toilet over flowed onto floor. window did not open in smoking room.
No pool and "non" smoking rooms still smelled very much like cigarette smoke.