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700 8th Avenue, New York, NY
0.4 mi from
The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us. They never have enough people working at the desk. There are always lines throughout the day. A desk for questions would be helpful. For a hotel with 1,331 rooms they need more than 2-3 people assisting guests.
The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably. Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.
Location, Location, Location!
The most unfriendly staff I have encountered at a hotel
Extremely friendly staff upgraded us to a king bed, left champagne in our room for our husband's birthday
They didn't honor the booking for three so we walked out.
The did not clean the room very well
Location No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.
Clean Elegance and very rustic gets the true eccentricity for New York The AC didn't really work need an update or worked on to get room at right temperature
Location is great! room wifi signal too weak to get connected. Call operator 3 times and went to lobby twice. Reboot phone, other tricks. Not working. Staff show no patient. Told me to try another day... Room is not clean at all. Did not want to stay here in the future. Be aware! The hotel is going to charge you addition 20 dollar for wifi and facility. It is mandatory, although their wifi may not work!
Everything seemed to be fairly updated except the bed. The bathroom was nicely updated and everything operated on clear controls. Lobby is nice, interesting artwork. The bed definitely needed to be replaced. The room also was difficult to work in as it only had a small table and the chair wasn't good for this task either. Toilet was so close to the vanity that I actually was forced over sitting on it.
Lobby Old mattresses blood on towels in two different rooms a/c broken elevator smelled of urine fridge broke and spoiled leftovers from 400 meal
The decor and availability of room service as well as the location The hotel is very small and cramped. The floor we stayed on had a horrible fried food odor that was overwhelming every day of our stay. I did not feel that the overall quality was representative of a 5-star hotel.
It has everything you could need in a compact package! Great location! If it had a mini fridge and microwave it would be the best place to stay in NYC for the money!
Location Everything other than location
Perfect place to stay- within walking distance to so many things! Transportation desk clerk was very rude and the transportation requested didn't happen.
Only location is good Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!
Can't say anything bad about this booking.
Nice hotel friendly people The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE