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Details
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Reviews
Overall
8.4 Excellent
Based on 15,987 reviews
-
All Reviews 8.4
-
Couples 8.6
-
Families 8.4
-
Business 8.0
-
Solo 8.5
9.6
8.4
7.7
7.1
7.0
6.3
9.8
8.3
7.7
7.2
6.5
5.9
9.6
8.5
7.6
6.8
6.5
6.4
9.7
8.2
6.6
6.6
6.5
6.0
9.7
7.8
6.5
6.4
6.2
6.0
data provided by TrustYou
"Professional service"
"Friendly service"
"Great view"
Top positive review
Top critical review
Excellent 8.0
Rooftop terrace, food service, and comfortable rooms. Bit overpriced. We have had comparable or better stays, for less money.
Mediocre 2.0
Nothing. Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.
Recent Reviews
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Excellent
9.7+Great location, value for money, loved the room, the bar and terrace were very cool. Great vibe and value overall.-Even with a hotel stamp, parking lot down the street was still almost $50 overnight. Wish hotel credit would have been worth more.
-
Excellent
8.0+Rooftop terrace, food service, and comfortable rooms.-Bit overpriced. We have had comparable or better stays, for less money.
-
Okay
4.2+The location is great but they made little effort in making guests comfortable.-There was a huge crowd for an outdoor party on the nightclub deck. Our room shook all night until about THEEE AM. You couldn't hear the tv in the room and forget sleeping. It was miserable.
$236+
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Map
Reviews
Overall
8.1 Excellent
Based on 13,727 reviews
-
All Reviews 8.1
-
Couples 8.0
-
Families 8.0
-
Business 8.0
-
Solo 7.9
9.6
9.3
7.2
7.1
5.6
5.4
9.6
9.1
7.1
6.8
5.4
5.2
9.6
9.2
7.9
6.6
6.4
4.8
9.5
7.0
6.4
5.8
5.2
5.1
9.7
9.4
6.8
6.4
5.5
4.9
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 9.7
Great location, staff, cleanliness. Had two double beds for an affordable price. Towels were a bit scratchy, bathroom was small.
Mediocre 3.7
Dirty bathrooms
Recent Reviews
-
Excellent
9.7+Very clean, great location! I have stayed here a few times and always have a nice time there. The cleaning staff is so friendly.-The food at the hotel is very expensive. I searched all over for an atm machine and couldn't find one. The lines for the elevator can be a bit long
-
Good
6.0+clean and mid town so all the attraction you can cover by walk-breakfast was not included while we expected bed and breakfast
-
Excellent
8.8+Great location, good room comfort.-When you book the price seems to be great, but then you find that the Internet is not included and also the bagage keeping has a cost.
$560+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 3,698 reviews
-
All Reviews 8.8
-
Couples 8.4
-
Families 8.6
-
Business 7.6
-
Solo 8.3
9.4
8.9
8.6
8.4
8.2
6.9
9.4
8.6
8.0
6.9
6.7
6.2
9.3
8.2
7.9
7.7
7.0
5.5
7.4
6.3
9.4
8.1
6.7
data provided by TrustYou
"Nice building"
"Wonderful sightseeing"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 10.0
Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
Good 6.0
Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
Recent Reviews
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Good
7.3+The location.-the phone at the room did not work properly
-
Excellent
10.0+Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again.-N/A
-
Good
6.0-Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
$304+
Details
Map
Reviews
Overall
8.0 Excellent
Based on 3,134 reviews
-
All Reviews 8.0
-
Couples 8.1
-
Families 7.9
-
Business 7.6
-
Solo 8.0
9.6
7.9
5.8
5.8
5.2
5.1
9.6
8.0
5.6
5.4
5.3
5.2
9.6
7.8
5.9
5.7
5.6
5.1
9.7
7.9
5.8
5.5
5.2
5.0
9.2
8.0
7.9
6.2
6.0
5.3
data provided by TrustYou
"Great view"
"Friendly service"
"Near city centre"
Top positive review
Top critical review
Excellent 8.8
Very friendly, responsive staff. Great location. The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Okay 5.1
Location, roof top Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Recent Reviews
-
Excellent
8.8+Very friendly, responsive staff. Great location.-The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
-
Excellent
10.0+Nice upscale, modern and hip boutique hotel. Close to my work in midtown and 6 1/2 Ave. Friendly and consistent staff. Fantastic in room amenities. Comfy bed and nice big bathroom, robes and slippers.
-
Excellent
10.0+Excellent.
Details
Map
Reviews
Overall
8.3 Excellent
Based on 3,035 reviews
-
All Reviews 8.3
-
Couples 8.5
-
Families 8.1
-
Business 8.0
-
Solo 8.3
9.8
8.2
6.7
6.5
6.1
5.8
9.7
8.2
7.0
6.1
5.8
5.3
9.9
8.1
6.7
6.3
5.9
4.8
9.9
8.1
6.0
5.9
5.6
4.9
9.7
8.1
6.7
6.6
6.2
5.8
data provided by TrustYou
"Friendly service"
"Spacious rooms"
Recent Reviews
-
Excellent
10.0+The concierge gave wonderful recommendations before and during our trip!
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Excellent
10.0+Everything-Restaurant service and housekeeping seem more lax and work without urgency or purpose... Unmotivated!
-
Excellent
10.0+Great location, friendly staff and the luxury linens on bed made it extra comfortable-I don't have a bad thing to say
$324+
Details
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Reviews
Overall
8.8 Excellent
Based on 2,800 reviews
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All Reviews 8.8
-
Couples 8.8
-
Families 8.8
-
Business 8.2
-
Solo 8.7
9.7
9.3
9.0
8.9
6.3
6.3
9.6
9.5
9.3
8.9
6.4
6.3
9.6
9.4
9.0
8.9
6.5
5.4
9.7
8.7
6.1
4.9
9.7
8.7
6.1
5.2
4.9
data provided by TrustYou
"Professional service"
"Comfortable beds"
"Friendly service"
$406+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 2,457 reviews
-
All Reviews 9.1
-
Couples 9.2
-
Families 9.1
-
Business 9.2
-
Solo 9.0
9.8
9.1
8.8
8.6
8.1
6.4
9.9
8.9
8.8
8.2
8.1
6.4
9.8
9.2
8.5
8.2
8.0
6.3
9.6
9.2
8.7
8.0
6.1
4.4
9.6
9.3
8.8
8.1
7.7
6.2
data provided by TrustYou
"Friendly atmosphere"
"Beautiful architecture"
"Stylish hotel"
$298+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 1,962 reviews
-
All Reviews 8.3
-
Couples 8.3
-
Families 8.0
-
Business 8.2
-
Solo 8.4
9.9
8.4
7.7
7.6
6.6
6.6
9.9
8.6
6.7
6.3
5.8
9.8
8.8
8.2
7.9
6.3
6.3
9.9
8.1
7.9
7.6
6.4
6.1
9.8
8.1
7.8
7.7
6.8
6.6
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Friendly service"
Recent Reviews
-
Good
7.7+Location was fantastic, as it was easily accessible to Central Park and train stations. Breakfast selection was great, since it was included in part of the $40 per day per person deal.-I am having mixed feelings about the $40 per day per person charge, since the only benefit to someone who is on a business trip might be the breakfast (which was great). But I guess everyone might want an option to opt in or out for such fees. Housekeeping was bad - requested some extra hangers/hairdryer at night but never came. I had to remind them the next morning for it. Same deal when they make up the room - sometimes they are missing bottles of water, others they forget to replenish towels. No standardization in the process. I do not exactly feel the five stars was well deserved as compared to other hotels.
-
Excellent
9.7+The team at WestHouse went out of their way to take care of the two of us. Small requests, such as for a flat iron or extra luggage stand were met almost immediately.-Even with the air conditioning on, it was still a tiny bit warm in the room (we like very cool rooms). The hotel was great and provided a fan, though, which helped.
$270+
Details
Map
Reviews
Overall
9.2 Excellent
Based on 9,068 reviews
-
All Reviews 9.2
-
Couples 9.1
-
Families 9.0
-
Business 9.1
-
Solo 9.1
9.7
9.6
9.3
9.2
9.1
6.6
9.6
9.6
9.4
9.4
9.2
6.2
9.8
9.7
9.3
9.3
9.3
6.3
9.8
9.7
9.4
9.2
8.9
7.0
9.6
9.6
9.1
9.0
8.7
6.2
data provided by TrustYou
"Beautiful architecture"
"Modern Hotel"
"Stylish hotel"
Recent Reviews
-
Excellent
10.0+Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff-If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
-
Excellent
9.4+definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.-since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
$392+
Details
Map
Reviews
Overall
8.2 Excellent
Based on 1,807 reviews
-
All Reviews 8.2
-
Couples 7.7
-
Families 8.1
-
Business 8.6
-
Solo 7.8
9.7
7.8
6.3
6.1
6.0
6.3
9.7
7.5
6.1
5.9
5.4
5.2
9.5
7.3
6.2
5.5
5.5
5.0
9.7
8.1
5.6
2.9
9.6
7.6
6.2
5.8
5.2
4.7
data provided by TrustYou
"Great view"
"Near city centre"
Top positive review
Top critical review
Excellent 10.0
Nothing but that we had to leave
Okay 5.3
Convenient location for the stay Relativelly small room compered to the price, previous Jumairah experience in SAE and generally number of stars of the hotel
Recent Reviews
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Good
6.7+The Hotel staff was exceptional. They were very accommodating and definitely worked to in sure that our stay was comfortable and hassel free.
-
Okay
5.6+Excellent service. Good hotel just facing Central Park.-There are many good hotels near Time Square, Rockefeller center, etc. with a more convenient location and with much better prices.
-
Okay
5.3+Convenient location for the stay-Relativelly small room compered to the price, previous Jumairah experience in SAE and generally number of stars of the hotel
$764+
Details
Map
Reviews
Overall
9.2 Excellent
Based on 629 reviews
-
All Reviews 9.2
-
Couples 9.0
-
Families 9.2
-
Business
-
Solo 8.4
9.7
9.5
9.0
8.6
8.6
8.4
8.9
8.1
7.9
9.7
8.9
8.5
8.5
8.5
4.4
8.9
8.6
7.9
7.1
data provided by TrustYou
"Nice building"
"Great reception"
"Impressive bathroom"
Recent Reviews
-
Excellent
10.0+This hotel was absolutely beautiful. Very spacious and luxurious. It has a great location and a spectacular pool. We loved our stay so much.
-
Excellent
10.0+Pristine gym and pool, stylish service and friendly staff but not snobby. Great turn down service. Amazing bathroom and overall decor. Very clean and new. We went with our 4 year old. They where nice to us even though we had a little kid with us. We used to live on NYC but now are just visitors. So this hotel is perfect location. I will only stay here from now on in NYC.-No complaints
$973+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 605 reviews
-
All Reviews 9.0
-
Couples 8.7
-
Families 9.1
-
Business
-
Solo 9.0
10.0
9.6
9.2
8.2
7.9
6.5
9.6
9.3
7.8
7.5
7.5
6.2
9.5
9.3
8.3
7.7
6.3
3.9
9.7
8.2
data provided by TrustYou
"Friendly atmosphere"
"Professional service"
"Great view"
Recent Reviews
$178+
Details
Map
Reviews
Overall
6.8 Good
Based on 13,690 reviews
-
All Reviews 6.8
-
Couples 7.1
-
Families 7.0
-
Business 6.2
-
Solo 6.8
9.6
6.8
5.7
5.3
6.8
4.9
9.7
6.4
6.1
4.9
3.7
3.6
9.7
6.9
5.9
5.6
4.8
4.4
9.4
6.4
4.8
4.2
3.5
3.2
9.8
6.2
5.3
4.9
3.9
3.7
data provided by TrustYou
Top positive review
Top critical review
Excellent 10.0
Location & service.
Good 6.2
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
$797+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 388 reviews
-
All Reviews 9.0
-
Couples 8.7
-
Families 8.9
-
Business
-
Solo 8.3
10.0
9.9
8.9
8.6
8.4
6.7
9.9
9.0
8.5
6.7
9.9
9.0
8.0
6.5
8.6
data provided by TrustYou
"Pleasant entrance area"
"Nice building"
"Near city centre"
Top positive review
Top critical review
Excellent 10.0
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Good 6.0
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Recent Reviews
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Excellent
8.0+This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
-
Good
7.3+Faultless service, excellent attention to detail, great location-some problems with check-in, room was not ready
-
Good
7.2+Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent.-Surprized considering the price that the room was a bit small
$183+
Details
Map
Reviews
Overall
7.1 Good
Based on 12,493 reviews
-
All Reviews 7.1
-
Couples 7.1
-
Families 7.0
-
Business 5.9
-
Solo 7.3
9.5
6.8
6.4
5.8
5.8
5.0
9.6
7.0
6.4
5.9
5.8
5.1
9.6
6.1
5.9
5.8
5.6
4.9
9.4
6.2
5.8
4.8
4.6
4.6
9.6
6.6
5.9
5.7
5.7
4.9
data provided by TrustYou
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 10.0
Rooms were small but you can see that from the photos online. Two mirrors on decoration make the smallness not suffocating. Very clean and comfortable stay. Great.
Okay 4.2
Way to hot in the rooms and aircondition makes too much noise so actually could not be on at night.
Recent Reviews
-
Okay
4.2-Way to hot in the rooms and aircondition makes too much noise so actually could not be on at night.
-
Okay
4.8-The room was very small with about 3 1/2 ft on one side of the bed and 2 1/2 on the other. We had a very hard time keeping the room temp adjusted since the air seemed to blow on the head of the bed. My wife eventually slept with her head toward the foot of the bed. The bathroom is so small I am not sure how someone large could sit on the toilet. My knees were 2 1/2" from the wall and I am 5'9".
-
Excellent
10.0+Rooms were small but you can see that from the photos online. Two mirrors on decoration make the smallness not suffocating. Very clean and comfortable stay.-Great.
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