New York Hotels near Times Square

The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Leaving!

Location was perfect . Check in and check out is very easy and staff was very friendly .

We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

Located close to Times Square and the theater district.

Not enough electrical outlets in the room.

Location is good

Staff was not friendly for the most part. Bathroom looked not clean. No fridge or coffeemaker. Got stuck in elevator twice. Took over a hour to get restaurant address from front desk. No doorman help getting taxis. Have stayed there before, but this will be the last time.

Location

Room is extremely small

Staff went out of its way to be friendly and helpful. Great location if you want to be by Times Square. Great lobby to meet someone and the bar/restaurant is convenient. Room might be a little small for 2+ people, but fine for one person.

The only negative I can think of is that there was no drawer to put clothes so I had to live out of the suitcase (there is a closet to hang some clothes)

The cozinessThe personnelThe wine and cheese time

Nithing

_Fantastic_ location. Quiet rooms. Very friendly staff. Quite a few complimentary items available, but you have to order them from front desk.

Airflow through windows frequently had smell from local cooking (bacon, steak, etc). Rooms were small. Overall decor dated and could definitely use an update.

Pros: location location location! Within a block or two from major Broadway theatres. Half a block from Times Square. Within 15 minute walk to Saks on Fifth department store. 20-25 minute walk to Central Park.Cons: For those looking for more refined experience, this is not the place to be. It is geared 100% for the first-time tourist who wants to experience Broadway and the lights of Times Square. Not that close to good restaurants. Complimentary breakfast is a nice touch, but could use a bit more variety. As mentioned, good restaurants not close by (especially brunch places).

Room/hotel was lean & efficient, plus the daily happy hour was always great. Breakfast selections were good, too.

- lighting poor in couch areas - Association with the Millennium Hotel was a little confusing but workable.

location, full kitchen, lots of space, two beds

poor plumbing, not possible to store luggage before or after room ready

Overall staff was friendly.....BUT

Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!

Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.

Obviously no one on your staff bhas ever been there. Tv shut off every 2 hours, had to re-booted and re-programed, very few channels, Crack heads across hall, Sumio wrestlers in apt. above..punish your staff by making them stay there...not a real hotel

No, lobby, no front desk, nowhere to keep your baggage before or after checkin, no elevator, no shelves in refrigerator, no shelves in medicine cabinet, one towel only, no kitchen towels, 3 levels walk-up, no alarm clock, shower ran all over floor..

Nothing

Everything.

First off we could not find the 'hotel' because it is not a hotel it is a few studio rooms above a nail salon and barber shop. We finally found the nail salon that is below the rooms and looked around for a while to try and figure how to get in. there was zero staff anywhere to be found but we finally found the number for the hotel and he told us the code to get in the building. When we finally were able to get in the building we found that there was no elevator so we had to carry all of our luggage up to the top floor. Once we found the room and entered it looked decent until we noticed the stains on both beds and on the chairs, the sand paper sheets and the cardboard mattresses. we went into the bathroom and noticed there were no toiletries and only a half of a roll of toilet paper. After looking further we did find some soap!! that was used and sitting in a paper cup. There was also no restaurant facilities other than a Cuban...

Quality, location, helpfulness and friendliness of staff

Nothing...

The staff were very nice.

Hotel did not nearly reflect the star level that it was rated at.

The hotel would have been fine if I were expecting to stay in a lower level hotel. The staff was great, hotel was clean. The room was okay, the bed was TERRIBLE. I had awful sleep for the entire trip (3 nights). In my opinion, sleeping on a 'murphy bed' is not commensurate with a luxury hotel room.

The decor was cute.

When we went to check-in, the person at the desk couldn't find our reservation (which we placed through Kayak). So he had me show him my confirmation email via my phone. Okay, sure, that's fine. But then he made me email the confirmation to his personal email because he said their accountant would need it.... It was bizarre. I checked that confirmation email up and down later on to make sure there was nothing he could use to steal my identity or commit credit card fraud. Anyway, forwarding my confirmation email to the clerk's personal email just seems very messy and unprofessional. He also charged an additional $25 to my card "in case of extra charges". When I checked out, I did not receive any notice about extra charges. A week later, I still do not have this extra charge back. The wallpaper in the room was peeling. The bed was definitely not the typical comfy hotel mattress I'm used to... it was very firm and the pillows had rough and cheap feeling cases. The bathroom set up is weird. The shower, toilet, and sinks are all exposed to the room. There is a sliding mirror that can either cover the toilet or the shower... not both at the same time. If you like privacy when you use the toilet, this may not be the place for you.

This was a great hotel and the staff was exceptional.

No. I would change nothing.

Management offered free buffet breakfast for the inconvenience caused. Room was nice and had a great view. Modern-looking hotel.

When I get there, they booked me in a queen bed room when I paid for a king bed room. I did not realize until I went to the actual room. Then I went downstairs to get re-booked to the right room and the lady at the counter said that I was wrong, and she was sure that I booked a queen room. I had to show her the confirmation paper to prove that I booked the king bed room. Anyways, I had to wait more than 2 hours to get my room again, and it would've taken longer if I did not actually go to the counter and remind the manager that I was waiting for the room. When I finally get the room, I realize that there is a big nasty white splash of some white-ish liquid that seemed to have been there for a long time. Not only that, the pillow covers and parts of the sheets were dirty with red stains. Also, I had to pay separately for wi-fi per day, as well as paying for parking when Kayak said that parking was included. In conclusion, I am never booking a room in this hotel again.

Nothing

Location, attached restaurant, modern/clean room and bath, gym. friendly professional accommodating staff

Would have been more convenient to have casual dining/coffee shop available, but this is New York, everything nearby

fantastic concierge staff, from show tickets to restaurants, great advise every time. Great location and no noise issue at all

could have used without the mini fridge and had extra space in room.

The main entrance was unbelievable with the water on the top and the front desk staff was really friendly

Ridiculous charge for a bottle of water

Asked for two days to turn down the heat.. Room temp said 65. Maintenance had it at 82. Slept with the window open. Unbearable for two nights. Finally brought me Fans night 3. For $400 A Night think they could get it fixed.