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Small rooms as though it was built for an aeroplane. Compact but with the essentials. FYI No fridge.
I liked the view. Also the greeters at the first level were very curtious! No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.
Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off. Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
Ultra futuristic look, clean, efficient, fun No free parking, costs $60 for 24h
The patio diner and bar was great! We could of used more purple lights and also Kleenex!
Wifi speed was decent at 10Mbps. There were literally no employees in the lobby so it took me a while to figure out there were kiosks for a self-serve check-in. Employees or better signage would have fixed that. Once in the room (tiny @ about 80 sq ft), the brochure mentioned that linens are changed every three days rather than with every check in which explains the pubic hair and the stains in the bed. It took housekeeping over an hour to come and change the bed. The bed was practically a fold out couch with a futon cushion that was not very comfortable. The toilet was covered in urine, the office chair in the room was missing wheels, the ice machine was broken, the carpet was filthy, and there appeared to be a transvestite rave going on at 4:30 in the afternoon.
price and location. Men that checked us in and got cabs for us food service. Food great service horrible. Ate at hotel twice and service horrible both times.
The staff was extremely helpful and friendly
The price and the restaurant menu were great. I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
The beds were super comfortable and the decor was amazing ! I live in New York and I felt like a tourist there . The lounge needs to stay open later . I wanted to enjoy it more .
Proximity to various NYC highlights is very nice. I understand parking in NYC is difficult, but a better alternative could be achieved.
Impossible to sleep depending where your located in the hotel. If your on the same side as the club good luck getting any sleep at all. I could here the music and the DJ better than I could hear our room TV. Had to keep AC and TV on in attempt to drown out the music.
Liked that 4 of us could have a room where we each had our own bed and tv and be fairly close to great destinations. The place is right beside a night club and the room we were given initially was right beside the club. You could feel and hear the music in the room all night. There was also an "emergency exit" door right outside our room that was used by service personnel. The door banged constantly with people coming and going. Seriously the bang was so loud it made us jump every single time - this was every 15 minutes or so the entire night. None of us slept (myself, my 63 year old mom and my 18 year old daughter). One of the Tv's didn't work at all and another had a bad picture - we asked for it to be looked at - never happened. No way to lock the door from the inside and no "do not disturb" sign. We complained about the room but of course they couldn't do anything other than move us for the 2nd night and offer free breakfast (which was actually brunch starting at 10 am which needs its own whole other review). Room was dirty - carpet, sheets...Then the second night we did have a quieter room. While we were getting ready for our show there was a knock on the door followed by a male employee walking right in - no waiting for us to let him in - just walked right in to fill soap in the shower??? What if we had been naked? So bad it was laughable. At least we all have a funny story to tell. A tv and 2 lights didn't work in this room either. Awful awful place. People were nice but didn't follow through on the service at all.
I usually stay on the lower Eastside when I travel to New York for the restaurants and art galleries. I selected the out purely on the basis of economics and the desire to do something slightly different. Although there are no art galleries and only a handful of restaurants in this neighborhood it is walking distance to time square and the theater district. If shows are your game, this place is pretty awesome. However for 160 bucks a night with good sheets and a recently renovated modern bathroom I do not feel inconvenienced at all. You can easily take the blue line subway down to Chelsea or Greenwich Village and as long as the weather wasn't as terrible as it was during snowstorm Jonas during my stay you can easily walk east across to the Bowery once you have moved south a bit by train. There's a charming coffee and breakfast place right next-door to the hotel which was friendly and provided healthy food options. The staff at the hotel although not the most polished was extremely helpful during the storm. They were able to extend my stay since I was stranded with all flights canceled for 2 days without gouging me. I had a problem with my television remote which they expeditiously repaired and I appreciated the attentiveness and speed. The hotel restaurant was, meh, just fair, certainly not awesome as compared to most restaurants in New York, but they get points for being the only place open on the night of the storm. And again at bargain-basement prices for the room one as little right to complain.
Location Noisy in room heater.
Good price and location AC unit was extremely loud, impossible to sleep well with it on, and it was humid hot summer in NYC. Major bummer. No towels in pool area had to call 3 times, there is barely any staff around ever. People seem to be here to crash for parties or work, not really a vacation hotel.
Luxurious amenities at a fraction of the cost of expensive hotels in Times Square, The Out NYC was a perfect stay for the single traveler. I stayed in their dormitory style rooms for no more than about $80 per night. Single, private rooms with a king bed were available for about $160 per night if you should need the privacy. The dormitory style rooms that are cheaper may very well be worth it for a solo traveler. I found it to be a nice way to make new friends while in the city and an inexpensive way to stay near Times Square at a very reasonable price. Of the many things I enjoyed about this hotel the Jacuzzi, sauna and steam room were of my favorite amenities. Aside from that, the staff was overwhelmingly pleasant and made my stay a very personal experience. Big thanks to Terrance, Natalie, Steve, Roxy and Ro for their hospitality at this fantastic hotel. I will stay with them again upon return to NYC.
The mini bar The maids
Nothing The hotel was too expensive The room was very small It was dirty
Location was excellent
The outside seating area attached to our room and the internal attrium. Staff were very helpful. We booked a suite. Very small room with only a bar mounted above the credenza to hang clothes. I had to make a conference call the next down so went to a common seating area downstairs It was dirty with several chairs stained with spilled drinks. Very loud club which didn't close until 4:00am. Good for young folks less so if you are a little older.
A staff member member became rude with us in the hotub area. We were compted $50 in room service because of it. Other than that, the place was great!
Proximity to business event. Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.
Great welcome. Staff always willing to help. Rooms very comfortable. Great view. Fantastic design, furnitures, deco. Room cleaning was average.
There were comfortable beds, nice tv's in the room as well as a brilliant shower. The hotel is next to a junction so you get awoken very early every morning but i was put on the second floor next to it.
Good location, 10 minute walk to Times Sq. No coffee/tea making facilities in room. Drinks expensive.
Amazing room with a view of the Hudson River. Excellent service from staff. The evening wine reception is a nice touch.
On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot
The View at the bar on the 16th floor! The view from our room, the food, service, location
The cleanliness of the room and the bathroom and the location (near to time square) which we can find several metro lines. The noise resulting from the street (trucks, klaxons all night long). It was almost impossible to sleep even with earplugs.
The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable. There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.
We brought our dog with us, and they were very welcoming and accommodating...he got treats, a new leash, and they even offered a dog bed! And, they didn't give us a hassle when we wanted to leave the dog in the room while we went to dinner. I think the dog had as great a time as we did! The location wasn't the greatest if you are looking for "things to do" right there in the neighborhood, but for our needs, it was perfectly fine!
Nice view from the bar, nice room.
Very nice soap and shampoo Toilet paper poor, coffee stand in the morning moved away very early. At 9:30 it was already moved away. from the five opportunities we could only use 2.
Walking distance to times square and the subway, some bars and restaurants nearby (hells kitchen area). And talk about bang for your buck, they validate parking, free wifi, some small stuff for breakfast. This place was a perfect hotel to crash at while exploring the city, I would stay again for SURE! The rooms were small, but typical for ny. The vending / ice was pretty sparse, but I've noticed that's getting typical for lower cost hotels. Must be how they're saving money. It's a little bit of a walk to the subway, not a big deal for me, but if it's really cold or you just don't feel like walking, it's a little inconvenient.
I liked that it was in walking distance to time square. I wish that when the staff tels you that they will get you side by side rooms that when you go back they don't tell you that they are not suppose to move any rooms around. Then take thirty min. and 3 people later to get it done.
Clean and uncluttered Good service I came in early and couldn't check in til 1:30 pm.
Lovely hotel and grat location
Staff are very helpful and knowledgable about the area. The map we were given on arrival was a massive help!!! Not much choice with the breakfast
Very quiet and intimate setting. The patio was beautiful and unexpected, but a great place for a glass of wine! Would like coffee maker in the room.
The staff was fantastic, but the owner was absolutely ran the best hotel I have ever stayed. She knew everyone by their name, got us the best way to get around the city, helped with theater tickets and gave info on things to see and do to make the most of time spent in New York. Spent so much time with everyone getting to know them, you felt like you were at home with family. Susan gave us a walking tour of Central Park on Sat. Had happy hour every evening with wine and cheese. Breakfast every morning,the most reasonably priced snacks in the room. An amazing experience Highly recommend. Not a thing
Pleasant staff, value for money
The desk person carried my luggage to my room because there was no elevator and I was unaware of that and unable to carry it up. They also moved my room from the third floor to the second. My air conditioning was not cooling my room the first night and the weather was hot. The next day when I asked, the unit was replaced and then worked nicely. No warning that there was no elevator. The walls were dirty--smeared and scuffed. Someone's milk was left in my refrigerator.
Great hotel close to the heart of mid-town, at a very reasonable price. A totally unexpected delight, would go back anytime. Will be my go-to hotel for staying in NY after a show or dinner.
I liked the relaxed atmosphere of the neighborhood and the location. The outside tables in the courtyard and on the front entryway were so amazingly lovely. The hotel staff (except the housekeepers) did engage in any conversation with me or my party nor did most of the guests. The staff seemed withdrawn and not friendly. This compared unfavorably to the people in the neighborhood who cheerfully greeted us and chatted even on our brief encounters.
Small hotel, b&b feel, very quiet, clean, intimate
Great location for walking in midtown Manhattan. Room temperature was too hot and could not be adjusted.
Great location only 5 minute walk from Time Square, great value for money, clean and comfortable accommodation. Would definently recoomend it.
Great hotel for the price. Great location, short walk to times square, two blocks from port authority were they have buses to all airports
I love the location being blocks away from Times Square and even Central Park is within walking distance if you're up to it. The price is very reasonable for NYC and even though the hotel itself doesn't have a restaurant on site finding food is not a problem. I've stayed at Travel Inn before and will be back.
The location was great. The staff was very friendly and the price can't be beat. The wifi was not free.
Great spacious room Amazing staff Cheap parking prices
Location, price, cleanliness. Pool always closed, workout machines broke
location and price room smelled like cigarette smoke
Good loation, clean room
excellent location large TV Beds not comfortable. One light didn't work No safe. no hairdryer not a great value for price.
Love the price for the location and services! I have stayed here before and will again on my next visit to NYC!
The fact that it is convienently located and has garage parking WiFi should be free. They should allow for pre-pays...This was a gift put on someone elses charge card and I had to pay for it myself.
Great location! Plug wouldn't be work in bathroom. Tub wouldn't drain while showering.
the location was great, 10 minutes to Times Square and easy walking to subway.and places to eat. Great swimming pool, which was needed because of the heat June/July
Everything about our time here was excellent and we stayed here for 2 weeks. Would definitely come back again and would really recommend this hotel. There wasn't anything we didn't like
We were in NYC to see some friends and go to a concert at Terminal 5, and we picked Skyline based on its proximity to the venue and the fact that it had $10 parking! It was a 10 minute walk to the venue, and about a 10 minute walk to the park or Time Square. The rooms were exactly what you would expect for a reasonably priced hotel in New York City, they were slightly smaller and a little old, but perfectly clean. The rooms were exactly what you would expect for a reasonably priced hotel in New York City, they were slightly smaller and a little old, but perfectly clean.
Pool was nice, cool setting on the top floor. Close to major attractions, not a bad price for Manhattan. No coffee maker in the room, cold showers both days, rude pool staff.
The pool hours are weird.
Bed was ok. It was clean . Location was not bad. Bathroom very small . Once the housekeeping open the without noticing. I notice the hotel had a restaurant 2 days after. No breakfast included.
Modern, euro feel, roomy, friendly , clean - good service - it was very convienient walk for me to the piers at 50th where I was going to an art fair - also convienient to w42nd street where lga bus drops you off ! I also got a freaky great price on kayak No coffee pot in room and breakfast place downstairs had nothing I wanted all for a high price - there is a fridge in the room and lots of little breakfast places within less then a block - I simply brought a hot water heater with me , a cup and a bagel ! The management was so nice I bet if I had asked them they might have provided ....
Our stay was during one of the busier weekends, when the Pope, Beyonce, and everyone but their mother decided to go to NYC. Needless to say, there were few options that fit our budget and our requirements. We booked the hotel because of location, price and overall comments from other reviewers. First off, we loved the location! Situated right in the center of Hell's Kitchen, the nearby restaurants were incredible and it was easy access to go anywhere in NYC. We also liked the room itself. It was a decent size, with two twin beds that were more like full-sized than college comfort, it was clean, and it was quiet. I didn't like filling out a form online for early check-in, just to arrive and find out we need to wander the streets for an hour because they didn't have a room for us until 1 pm. I also didn't like the option of choosing a room with a view only to have our window facing a wall. Finally, for a name like Skyline hotel, it gives off a false hope that it's taller than five floors. Motel, maybe. And certainly not valued at $300 a night. But for our one-night stay outside of the room, it had a clean bed, a big room, and the added comfort of a great location.
I originally asked for a room with a king bed as it was just myself and the upgrade was pretty expensive considering the room would have stayed unoccupied. Room also significantly smelled of new paint which was not remedied.
10 min. walk to Times Square Great surrounding restaurants Affordable parking
Clean Rooms No Coffee in the AM in the Lobby.
I liked how the staff waa very friendly and helpful also the hotel is in a great location right by time square and central park which waa very convenient, i would definitely reccomend to others.
Location is great, just 2 blocks from metro station, bed and furniture was ok, staff polite Restaurant charged me about $25 for a normal breakfast, food somewhere else
A minutes walk to Convention Center. That's it. In every aspects, inferior to the standard hotel. FedEx pick up service must be done by myself, for example. No coffee in daytime and night. No refregerator in room. Noisy at night due to 24 hour open taxi repair shop just in front of hotel.
The staff was polite and helpful. That there were no vegetables on breakfast
Helping & caring staff. Excellent outside view from the room. Everything was excellent about the Best Western Convention Center.
Good value and a very clean room and facility
Tempurpedic beds were nice Breakfast wasn't bad The price was great for the area The rooms are really tiny A couple of loud trains rolled right by the hotel at night No gym on site
Check in people and Breakfast Room Cleanness was terrible. Only one elevator for guest and employees
Perfect location, walking distance from Port Authority, Times Square, Broadway theaters. Comfortable bed, perfect plumbing, friendly staff. Breakfast (which is included) was terrible. We've been staying at this hotel (originally Best Western) for 10 years, and breakfast was always pretty good. Sadly, under the new management, the food quality went down south to the point of unrecognizable. It should either be improved radically, or there should be no charge for it.
I was expecting a much smaller room, so the size for the price I paid was excellent!
Staff were pleasant Confusion at registration desk both checking in and out.
The staff is unfriendly, the rooms are very small and not clean, there is a lot of noise from the garage/body repair/ taxi service, next door. The location is in an area dangerous at night. The hotel has nothing to do with Best Western hotels chain, is just a very bad franchise. It's the worst hotel i have ever been. I would suggest to Best Western to cancel this franchise, otherwise they will ruin their image.
It is located within walking distance to Times Square, pretty good location. Staffs are friendly, and the room is clean which is the most important thing to me.
I choose to optimize my room for quiet: I received what must have been the quietest room in the building. Staff was helpful and friendly. WiFi worked well and was simple to engage. Breakfast area was crowded.
Everything Necessary for a Business Stay is There. Lobby Small but Functional People Were very Friendly and Helpful Hotel was Clean and Convenient Rooms Are Very Small, but Hey! This is NYC in the 21st Century! Long Walk to Nice Restaurants
loud. unfriendly staff. i got put in a room in the basement next to a huge ice machine. every hour all night it made big noise that woke me up. i asked to change rooms and they laughed at me.
The room was small, but very nicely arranged. There was a bathtub that I used for relaxation. The view from our room was nice and bright. There were fruits at the breakfast. Breakfast space was limited for all the guests and that makes people like me who prefers to take his time eating breakfast hurry, because watching others standing doesn't feel right. It was not also so much vegan-friendly. There was oatmeal (as a source of protein) but I would like to suggest the hotel managers to add soy/almond milk, peanut butter as well so that vegans can use the cereals too. Vegan sausages (with request from guests) could also be a very good option.
I liked that the room was very clean and the bed was very comfortable. They offered free breakfast although I was not able to take advantage of that but I was excited that they had that to offer. The hotel as a whole was very clean and you could tell that there was good upkeep of the utilities in the building. For the most part, the staff was very helpful when I had questions and it was easy to get to a place of transportation from my building because there was a main street just to the left. I wish my room had a better view of the city because it was in the back of a building so my view is of a parking lot but that is just a preference for me. I also did not like the the house cleaning it had to be done at a specific time because I was not prepared when the woman came but she let me know that if she did not come now she cannot come again. I also had a late flight so the early check out fee was a little much to me but I understand that as well.
Close to Times Square but far enough that you don't have to deal with the lights or noise. Early morning trash truck noise.
Clean, good value for NYC
Not very clean No maid service On a very noisy corner On a very shabby block Very poor check-in process