New York Hotels in Hell's Kitchen

Liked the location of our room w/ a great view Comfortable bed & sheets Liked the history of the hotel and the decor - Liked its location and taxis availability The check-in host was going to extend our check out time to 2 pm since it was my birthday and we checked in around 5 pm. However this wasn't noted in the computer.

Loved the location. Liked the room cleanliness. Very small room for three people. Good thing we only stayed for one night!

Location was near Broadway shows, subway, and lotsa shops/restaurants. Staff was friendly n helpful. I received a parking ticket in front of hotel while I was checking in !

2 bathrooms for one room made it extra convienent. Clean rooms. Ask for a room with a view. You can't go wrong. Didn't have any issues with anything.

The staff was extremely helpful and friendly

The beds were super comfortable and the decor was amazing ! I live in New York and I felt like a tourist there . The lounge needs to stay open later . I wanted to enjoy it more .

Great location.

Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off. Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.

price and location. Men that checked us in and got cabs for us food service. Food great service horrible. Ate at hotel twice and service horrible both times.

Loved the cool check in the cool room the great shower the terrific bed the quiet I think the room cleaning and maintenance is falling behind. Obviously very easy for the staff to clean but they need to pay more attention to the more perfect maintenance of the rooms and all the details

I liked the view. Also the greeters at the first level were very curtious! No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.

Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel. Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.

Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.

Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square. The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.

Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,

Enjoyed the decor and atomosphere - great location and a great stay! Free happy hour and solid breakfast to get you going. Someone tried to come into our room at 8AM but we had the deadbolt on - never found out who it was or why they would come in with a 12AM check out.

Free continental breakfast in NYC !!!! nuff said

It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists. Room service was missed.

Spacious, modern rooms. Great location. Service was OK but not as professional as other hotels (e.g. housekeepers never said hello in the hallways, front doorman usually waved at us when we walked through the door, but rarely actually opened it for us. Was turned off by the front desk person telling us that they normally charge $150 (!!!) for early check-in. That's ridiculous. She waved it for us because her manager wasn't there, but I've never heard of such a thing before. The $75 deposit is also weird. It's understandable given the iPad in the room, but even that seems anachronistic these days. Who doesn't have a cell phone that provides the same functionality?

The rooms were spacious and very modern. the hotel was right by times square The hotel is not finished yet but when it is it will be even better

Great staff, very attentive

The staff are awesome! It feels like a very contemporary and trendy hotel. From the "less is more" interior design, to the clean lines of the rooms, the high tech features in the bathroom, lighting fixtures, even the alarm clock is an iPad! How cool is that? All of these things add to what some might call a European look, or contemporary. I really felt at home there, being a professional photographer/graphic designer, it hit home with me on all kinds of levels. The location is great! just minutes from Times Square. We will be back! Are you ready for the negative? Ok, here it comes...the pens. The pens they use at the front desk just don't go with the rest of the decor. I think they either need something in brushed aluminum or mat black.

The staff was great! Room was clean and plenty big enough. Super clean. Excellent location. I would stay here again.

The location was great for us, next to the port authority and Times Square. Wine bottle opener had to be borrowed from the bar. Other hotels I stayed at had them at reception.

Very helpful and friendly staff. Nice rooms, great location.

Hugo, a bellman, was amazing. The hotel was fine, but Hugo went out of his way to make my stay exceptional. I lost my laptop (probably in a taxi) and Hugo spent a ton of time and effort helping me. I can't say enough positive things about him. I'll stay again, mostly because of the staff.

Staff was very attentive! Everything was fine...

The mini bar The maids

A staff member member became rude with us in the hotub area. We were compted $50 in room service because of it. Other than that, the place was great!

I stayed in the shared room, nice for 1-2 nights. The rooms coed it's like a high class hostel. Overall enjoyed my stay

Proximity to various NYC highlights is very nice. I understand parking in NYC is difficult, but a better alternative could be achieved.

Location was excellent

Luxurious amenities at a fraction of the cost of expensive hotels in Times Square, The Out NYC was a perfect stay for the single traveler. I stayed in their dormitory style rooms for no more than about $80 per night. Single, private rooms with a king bed were available for about $160 per night if you should need the privacy. The dormitory style rooms that are cheaper may very well be worth it for a solo traveler. I found it to be a nice way to make new friends while in the city and an inexpensive way to stay near Times Square at a very reasonable price. Of the many things I enjoyed about this hotel the Jacuzzi, sauna and steam room were of my favorite amenities. Aside from that, the staff was overwhelmingly pleasant and made my stay a very personal experience. Big thanks to Terrance, Natalie, Steve, Roxy and Ro for their hospitality at this fantastic hotel. I will stay with them again upon return to NYC.