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The shuttle did not run to the convention center as website indicated.
I loved the staff. . From the front desk to room keeping. .. I had an issue at another hotel but the staff Holiday Inn got me in earlier than normal. Very friendly. My room never got really cold. .. I believe it was a filter problem.
Bathroom was flooded with water from a leaky ceiling
Shuttle service to french quarter etc however, last pick is at 10pm which is too early. I already made my complaint directly to the hotel
We liked the location of this hotel. Close to a trolley stop and within walking distance to shopping, casino and dining. The concierge was very helpful with pointing out locations to eat as well as getting us transportation whenever needed. The shower did not drain well and the toilets didnt flush easily. The weather was quite cold during out trip and the poor sealing of the patio door allowed cold air to stream in.
good location close to sites
The staff at the front desk were very helpful and friendly. They went the extra mile with a smile on their faces and really tried hard to make my stay as enjoyable as possible. Very much appreciated.
The rooms are a decent size and the beds are super comfy! We enjoyed our stay the staff was super kind and helpful. I would use this hotel again when traveling to New Orleans again! Everything was clean and when we asked if things to do or places to eat the staff definitely sent us in the right direction and we were never disappointed! Look forward to coming back!
The convenience of the free shuttle to take where you wanted to go around the French Quarter
Average hotel. Gave us two twin beds instead of one king, but still charged us for the king.
Had trouble using key card to enter and leave parking garage.
$300 a night for a Motel 6 class room? Heavy Construction started at 7 AM on a Saturday , right outside our window. Parking Garage was a nightmare
Very clean and friendly staff. Terrible parking
Went to the Smoothie King Center to watch the Pelicans game. This hotel was within a 5 min walk. Room was large Room was clean - Hotel feels very new. Finding the parking garage was more challenging than assumed. There is a construction adjacent to the building. Made for an early morning wake-up call.