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Decor is modern and fun. Staff was exceptionally friendly and accommodating. Very clean. Comfy bed. I signed up for their program. All hotels seem to be doing this. So I have ANOTHER card in my collection. The card gets you points and you don't have to pay for your bottled water in the room.
I loved this hotel. My girlfriend and I stayed there when spending the weekend in Chicago. The bed was very comfortable, the shower was modern, and the floor to ceiling windows offered great views of the city. The staff was very friendly and helpful as well. We checked into the hotel and everything was going smoothly until the gentleman at the front desk nervously told me that our room would be on the 2nd floor and asked me if that was okay. I thought nothing of it at first. If that was the only room they had when we arrived then that's the room we would take. Then when we get to the room and we see by the front door that it is a handicap accessible room. When we enter the room we notice the view outside of our window is obstructed by the awning out front and the shower was not the modern style showed in all of the pictures on this site. It looked like a prison style shower. Not to mention I did not feel good about being in a handicap accessible room when neither of us needed to be. I would hate for the hotel to turn away a handicap person just because we were placed in that room first. We went back down to the front desk and requested a room change which we received with no problem. The lady at the front desk informed us that third party sites tend to move people to handicap rooms. I've found this to be true with other times I have booked rooms on a third party site in the past. She suggested calling the hotel and specifically asking for a non handicap room in the future. So just a heads up.
The staff members were some of the best that I have had encounter. They were friendly and had the answers to all of our questions, informative without being annoying. The staff ensured that we were treated right and comfortably, from the valets, front desk receptionist, to the custodians. I enjoyed everything about the hotel.
One thing I don't like about the aloft hotel that me and my family was told to leave the hotel because they smell smoke coming from our room which don't smoke and plus we had our one year old son with us. The lady told us we had to look leave we had half a hour to leave we had a reservation from Friday to Sunday we got put out Saturday evening .... We was falsely accused
The room was very comfortable and had a great use of space. Never felt crowded. The staff was very friendly and very helpful. I would recommend the hotel to anyone staying in Chicago.
The rooms were beautifully designed. Beatrix, the adjoining restaurant, was great for drinks and breakfast. There are many things to do, eat and see in walking distance. There were a lot of loud guests who were clearly out to party the Saturday that we stayed here. The rooms facing Clark street had a lot of car honking/traffic sounds until well after 2am. Bring ear plugs!
The staff was super helpful, check-in and check-out was easy, and it was one of the best night's sleep I've ever had! My boyfriend and I loved this place and we will definitely be returning.
Parking at the hotel. Free wifi. Free breakfast. Awesome staff.
Great stay except for that we were expecting a hot breakfast but instead got a bag delivered with a sandwich and fruit.
Helpful staff, good location and the breakfast staff was awesome.
It was very clean I was disappointed that I didn't get the room I had already reserved online. When I checked in they said they didn't have that room available which made no sense because I had reserved it like a week and a half before my trip.
Helpful staff Confusing parking ramp
The location of the hotel was great! The room was comfortable and clean. Staff was friendly and helpful. Breakfast was a plus. I requested a high floor, but instead received a room on the 5th floor facing a parking structure overlooking trash bins. I was awaken every morning to the sound of a garbage truck dumping trash bins. Because of location, I was unable to open the windows.
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The lobby construction was disappointing. Would have expected better for the price
The location is great. Some stuff at the reception are mostly very impolite, not trying to offering helpful suggestions, acting as if the customers are just willing to cause problems, which is definitely not matching to the level.
This guest did not leave comments about this hotel.
Great location, nice room, good breakfast and gym
The staff was amazing! Breakfast in the morning served with a smile just like a second home. Highly recommended. No. One of my best hotel experiences in recent memory and I travel a lot.
FREE PARKING! Room was clean, price was fantastic, close to everything. Overall appearance could use some updating
Free parking, great location, Chicago parking
The hotel is centrally located and about a mile walk or short cab ride to all tourist sites. It has an easy access to many restaurants. The lobby and indoor pool facility on the roof was clean and well maintained. The noise level was fine for the city. The rooms were small, but adequate if you are a petite sized family. The price (including the $25 daily parking fee, plus additional $10 for taking your vehicle out of the garage) was fair relative to other surrounding hotels. Although unable to resolve several issues, the staff was friendly. The overall building appeared secure. The hotel has only 1 primary working elevator. There is an elevator that has been out of service for sometime and will probably not be fixed in the near future. Several guests have reported this problem since the beginning of summer. Although the room was overall clean, the carpet was very dingy and there was about a 2 to 3 feet in diameter DISGUSTING stain on 1 corner. I told the front desk and all I got was the complimentary apology. Again this was reported by one other guest on Trip Advisor. Perhaps it was in the same room, Room 505. The bathroom looked clean, but my husband and son reported that there were some disgusting stains underneath the toilet lid, which I refused to look at to verify. It looked like it had not been cleaned in a long time. The shower and toilet area is very tight so it can feel like a closet. The pillows were very small, like a toss pillow, and flat so bring your own and the sheets were slightly stiff and rough. There is no fridge and the ice machine can only be accessed on the 4th floor.
Price, pool, walking distance No refrigerator in room
Good price, great location. Rooms on Ohio Street are noisy during AM rush hour as cars & trucks drive by. Bed firm, just OK.
Location. Strong, free wifi. Reasonable parking (for Chicago) Small (full) beds, small room, no breakfast, poor value ($300/night all in)
Great location, many places within walking distance. It was very easy to get to off the highway, plus cheap parking! ($25/night). Room was small, but had everything we needed for 1 night - bed, bathroom, shower, wifi.
Pleasant stay Confusing at first where pool was located
Good location, very clean and the staff is friendly. Price is great for Chicago. Close to trains for easy access to downtown. Some good restaurants nearby. Traffic noise, but that's expected in the city as is some noise from the hallway when people are out there. Biggest problems for us were the extremely firm bed, lack of fan in bathroom (very damp after showering) and the lack of light blocking curtains. We were on the Ohio side and the sheers did nothing to stop the city light. It was so bright both at night and in the morning that it was difficult to sleep as long as we would have liked.
It was in a good spot in town. Easy to find. Staff friendly and helpful. The ability to leave my bags while I shopped around on the last day after check out was nice. I could of used a mini fridge for my leftovers but sometimes that can't be helped.
Cleaning staff arranged the stuff I left around in the bathroom in a very nice way. For example, my toothpaste, toothbrush, and pill bottles were organized on the counter and laid out nicely on top of small towels. Very nice touch! Room was simple but elegant. Bed was comfy. Also liked the breakfast at the restaurant attached to the lobby. Great location. Could have more lighting per room, slightly thicker duvet on the bed.
You can't find a better bargain than the Ohio House Motel. The accommodations aren't anything special, but the price is unbeatable. Clean, comfortable, convenient- all for just over $100.
Free parking. Booked a queen bed non smoking balcony with a city view. Got a ground floor smoking. Smells like a ash tray. After a bottle of fabreez fabric refresher I was able to lay on the bed.
This place is pretty much what we expected and paid for...a clean, reasonably comfortable, economical place to stay within easy walking distance of many of the things we wished to see. And parking is free. (though not guaranteed) This is not the Hilton or even The Holiday Inn. If you want those, pay for them, they can be very nice. The people working at the hotel were polite and helpful. It might be interesting if the furnishings has more of an MCM feel to match the sign and exterior archetecture but that would probably raise the prices...so nevermind.
The hotel accommodations are decent (tv but cable wasn't working, wifi, small fridge/freezer combo, small bathroom with shower tub) but centrally located with about 30 free (first come, first served) parking spaces. Great if you want to do a lot of exploring and not looking to spend much time in your room. It's a bit run-down, but that's probably why we could afford a hotel in this area.
location, price eclectic environment smell in room got a no smoking smelled in room still, also the ac didnt work in our room at all, some one parked us in in the parking lot
Free parking is good Kinda shanby
It was reasonably priced and in a good location. We booked two beds because we had 3 adults staying in the room. Once we got there they only had one queen bed available, which is WAY to small for 3 adults to sleep comfortably, they didn't have roll away beds, so one of use had to sleep on the FLOOR in a hotel that we paid for! We paid money to SLEEP ON THE FLOOR! The front desk person couldn't have cared less about this inconvenience, disinterested and unapologetic.
A budget friendly down town location Was a little smoky smelling the first day
This hotel is in the thick of downtown. Free parking but you need to get there early in the afternoon. Rooms were good although you can't control the temperature of the room. I would stay there again.
Super convenient and clean and free parking. Had to check out one day early due to illness. Would have appreciated a refund on the day we couldn't stay. The mattress was not comfortable.