Pros: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.
Pros: Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on.
In a city of inimitable grace, style, and culture, our bespoke luxury hotel embodies a new chapter of extraordinary hospitality in the most distinctive of urban settings: the vibrant SOMA district, adjoining the San Francisco Museum of Modern Art. Fusing a historic building with a 40-story tower and the Museum of the African Diaspora, we present a refined, modern interpretation of the St. Regis legacy, informed by our elegant Muse Boardroom, glass-walled Gallery Ballroom, and premier service. Boasting artful views of the cityscape and bathed in sunlight, our 260 guest rooms and 46 suites feature inviting hues, contemporary bathrooms, and intuitive amenities. For our suite guests, elevated St. Regis Butler Service provides for any request.
Cons: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor
Pros: The staff was exceptional. ALL of them.
Cons: Not much. The spa was priced really high so we ended up making other accommodations.
Cons: They need to add a salon that has someone there to do hair blow outs for customers staying at the Ritz.
Pros: Customer service was outstanding.
Pros: Everyone was amazing! Jonathan the bartender, patrick the bellman, everyone! They made my boyfriends birthday very special. This is the best hotel in SF. Thank you to the entire staff.
Cons: Nothing because everything was awesome!
Set within a 1909 landmark building in the scenic neighborhood of Nob Hill, The Ritz-Carlton, San Francisco, the city’s only AAA Five-Diamond hotel provides convenient access to the best of San Francisco and features the historic cable car right outside its doors. Offering globally-inspired California cuisine and seasonal cocktails at Parallel 37, the largest luxury Club Level experience in San Francisco, and recently renovated guest rooms and suites as well as meetings and special events space, the 336-room Ritz-Carlton, San Francisco provides the ultimate in personalized Ritz-Carlton service, comfort and luxury. The hotel received a “World’s Best Award” by Travel + Leisure for 2014 and Condé Nast Traveler has placed the hotel on the “Gold List” as the top San Francisco hotel for 17 consecutive years.
Pros: Loved the location to union square and rooms were clean and comfortable
Pros: Great service. Excellent facilities. Great room
The 20th-century boutique Taj Campton Place hotel rests adjacent to the San Francisco, Calif; Union Square and 2 blocks to the luxury shops on Maiden Lane. The hotel's pristine location is within 6 blocks of the theater district, Chinatown, and Nob Hill. Transportation by cable car is available 1 block from the property.
The Taj Campton Place hotel is nationally renowned for its sophisticated atmosphere, amenities, and dining venues. Contemporary French cuisine with Mediterranean and Californian influences awaits guests in the 4-star Taj Campton Place Restaurant, complete with a 1,000-bottle wine list and a course menu of farmhouse and artisan cheeses. Outfitted in rich woods and leather, the Taj Campton Place Bar serves Bistro-style food, specialty cocktails, and fine wines. Located on the hotel's 9th floor terrace, the 24-hour fitness center overlooks Union Square and the San Francisco skyline. The hotel provides 4 conference rooms and a combined total of 1,900 sq. feet (176 sq. meters) in meeting facilities. Nearby parking and limo/town car service are available for additional fees.
Designed by Sylvia Chiang, the Taj Campton Place's 110 guestrooms feature honey-maple finish furniture, silver-stenciled maplewood armoires, leather-accented desks, and handblown-glass bedside lamps. Bedding includes Frette Italian cotton linens, down duvets, and throw pillows. Limestone bathrooms offer Molton Brown toiletries, slippers, and soaking tubs. Accommodations include Bose surround-sound audio systems, CD players, flat-panel televisions, and free wireless Internet access.
Fairmonts collection of fabled castles, secluded lodges, and storied meeting places now boasts new San Francisco luxury residences in a place of rich tradition. At Fairmont Heritage Place, Ghirardelli Square, our offerings allow you to step into a timeless treasure, a European inspired enclave with the pulse of an intimate piazza. Overlooking the San Francisco Bay, Fairmont Heritage Place Ghirardelli Square is a bold illustration of contemporary urban design in a landmark setting. The cornerstone of Ghirardelli Square, Ghirardellis illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the citys most precious jewels in a new and intimate way. Offering one, two and three bedroom luxury residences in San Francisco,Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today*s discerning travelers have come to expect. Set on the citys dynamic waterfront our San Francisco Bay Area accommodations offer the ideal base from which to explore the city. From arranging dinner reservations or sailing excursions to booking tickets for theatrical, cultural or sporting events Fairmont Heritage Place, Ghirardelli Squares unparalleled personalized service allows you convenient access to all that San Francisco has to offer.
Pros: This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai.
I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms.
I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.
Pros: The yellow "pineapple" touches all around the hotel were adorable!! we stayed in the queen starlet room which was small but you'd hardly notice - it was laid out very well. Bathroom is very modern! Room was very clean and bed was comfortable. I would definitely stay here again.
Cons: Our airconditioner didn't work the first night. The front desk offered to move us to a new room but we declined, hoping the window would provide some cool air. The next day our AC was fixed while we were out and we didn't have further problems. Also wish the the bed had a top sheet in addition to the fitted sheet - Sometimes the duvet was too warm.
Pros: Great yellow accents. Great staff. Great breakfast food.
Cons: Wish there were more food options and eating time.
Pros: room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service.
Cons: area underneath toilet lid seat was filthy
Pros: Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.
Pros: Location, pineapple scent
Cons: A ton of little creaky, old, uncomfortable things about this hotel add up to a tough place to sleep. This includes hard pillows, creaky pipes, random irregular sounds from the walls, a heat-happy thermostat, and so on
Pros: Service was great. They were very helpful.
Steps from Union Square and newly re-imagined, The Alise provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner.
The Alise’s expansive lobby offers plush, stylish seating for working or relaxing. And if you’re looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option.
Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments – alone or with that special someone.
With a nod to legendary heroines and audacious sidekicks with hearts of gold, who blaze through life with a flair for fun and mystique, whose company everyone covets and whose confidence everyone craves, say hello to The Alise.
Pros: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!
Cons: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it.
Otherwise, the hotel is just wonderful.
Pros: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
Pros: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.
Cons: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue.
Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab.
Food/bar is terrible
Surcharge for internet access is ludicrous
This San Francisco luxury hotel is in downtown's Yerba Buena Cultural District, two blocks from Union Square and the San Francisco Museum of Modern Art.
Guests enjoy complimentary use of the 127,000-sq foot (11798 sq meters) Equinox Sports Club, accessible directly from the hotel. Onsite spa services include massage, facials, aromatherapy, manicures and pedicures, and body scrubs and wraps. All massage and spa services require advance reservations. The club also offers a gym with weights, cardio center, sauna and steam rooms, complimentary classes, exercise studios, basketball court, and a 75-foot lap pool with floor-to-ceiling windows.(Please note: Equinox Sports Club is open only to guests aged 15 years and older.)
The hotel's restaurant, MKT Restaurant-Bar, showcases locally sourced steaks and hand-crafted cocktails. Children's menus, bathrobes, and babysitting/supervised child care activities (surcharge) are all provided, as well as milk and cookies for children upon arrival.
Guests are offered a 24-hour business center, free basic WiFi (premium connections available), and 15,000 square feet of meeting facilities. Luggage storage is available. Valet parking can be provided (surcharge), metered street parking and nearby parking are also available (surcharge).
The Four Seasons Hotel San Francisco is a smoke-free property.
All 277 guestrooms in this 17-floor hotel offer premium bedding, down comforter, LCD TV with cable service, iPod docking station, docking stations for MP3 players, wireless Internet access, floor-to-ceiling windows, and marble baths with separate showers and deep soaking tubs.
Cons: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Cons: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.
Pros: Location and setting
Cons: Service was awful - restaurant had several issues.
Pros: The staff, rooms, comfy not over the top stuffy
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Cons: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar.
I had to call for slippers
Cons: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Cons: My robe had stains on it.
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
Pros: Reputation was indeed lived up to ...better than I expected
Cons: Cost of overnight parking
World renowned, Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience. Central to the Financial District, Union Square and Fisherman's Wharf, the Fairmont Hotel is located at the only spot in San Francisco where each of the City's cable car lines meet.
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
Pros: I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
Pros: The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature.
Cons: Aggressive panhandlers all over the city.
Cons: Fees for Internet and gym. Additional fees for more than two adults.
Pros: The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable.
Cons: The pool was only available as part of the health club which annoyed me.
Pros: Beautiful interior design
Cons: Expensive vehicle stay rate. Small room
Pros: Excellent location
Good pillows, bed & linens
Cons: I had a queen room, very small
No remote control for the TV
Long, long checkin/check out process.
Gym in not complimentary
Pros: Great stay at the Hotel Nikko, definitely pay $25 for access to the pool and spa.
The Asian-inspired Hotel Nikko San Francisco is located downtown, a 4-minute walk from Union Square and the designer shops of Westfield San Francisco Centre. Guests can catch a cable car 2 blocks south, and both Curran Theatre and American Conservatory Theater are right around the corner.
Pros: Good hotel, old but well maintained, very considerate staff.
Cons: There is no elevator and you have to climb 2 flights of stairs just to get from the street to the lobby -- not easy if you have heavy luggage. I got there around 8 in the evening and there was no one who could help with the luggage. The ads for this place should more clearly indicate these limitations.
Located in North Beach, this hotel is within a 10-minute walk of Washington Square and TransAmerica Pyramid. Pier 39 and Coit Tower are also within 15 minutes.
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
Pros: Great value! Great coffee/tea/water and they extended our checkout by 2 hours to accommodate our plans. Very nice. And BOGO cocktails for a night!
Cons: Room is small but doable (without children).
Pros: Great location for shopping and restaurants. Friendly, welcoming and helpful staff. Complimentary coffee/tea, cookies, fruit, & lemon ice-water in lobby.
This historic 15-story hotel is on San Francisco's Powell Street Cable Car line. Union Square, Moscone Center, Chinatown, TransAmerica Tower, the Financial District, and the Ferry Building are also within easy reach.
Pros: The room was spotless. The front desk was friendly and helpful. Neighborhood was fun
Cons: No breakfast
Pros: In the heart of the Castro district. Newly renovated room was spotlessly clean. Free parking a big plus.
Pros: Great place to stay if u wanna be in the castro,
Consistently comfortable and clean!
Re: the construction: more than fine!! It seems they r wrapping up.
EVENTS: During certain events throughout the year, a NONREFUNDABLE deposit of one nights rate plus tax will be charged at the time of booking. If you cancel or change your reservation for any reason, this deposit will not be refunded. These events include, but are not limited to, the weekend of San Francisco Pride, the weekend of Folsom Street Fair, and the weekend of Dore Alley Festival. Our standard cancellation policy does not apply during these times.ABOUT US: The colorful Castro District in San Francisco is home to this charming motel, nestled on a tree-lined street near many local attractions, restaurants, bars, shops and night life. Free Wi-Fi and free parking are included.Beck's Motor Lodge is ideally located only moments from the city's street car lines, offering direct access to Fisherman's Wharf, Pier 39, Union Square and much more.Free Wi-Fi and free parking are included as is a small refrigerator and cable TV. Each room has a private bathroom.While staying at the lodge, guests can enjoy a spacious deck overlooking Market Street. The motel also provides on-site laundry facilities for guests.
Pros: We had a lovely weekend at Jackson Court. The location was perfect for walking to all of our destinations, and was a stone's throw from some amazing restaurants and fun bars, but at the end of the night it was great to come back to a quiet location. We slept with the windows open both nights, and my boyfriend wasn't bothered at all. I sleep like the dead, but he could hear a whisper from 3 blocks away and be up for an hour.
Breakfast was simple, but enough, and we really enjoyed meeting some of the other travellers that way. I can't say we took advantage of the afternoon tea, but it was a nice offering.
All in all, our stay was lovely. I imagine we will try and spend our future San Francisco stays at Jackson Court.
Cons: While we didn't take a car, I can see what other reviewers were talking about when it comes to parking. This neighborhood is extremely residential, and that could present a problem for some.
We also happen to love walking, and were willing to hoof it to most of our destinations, but if you are not a walker, public transportation is a bit tricky. Whenever we got tired of walking, though, uber or lyft were always readily available and pretty inexpensive
Jackson Court puts you within a 10-minute drive of Lombard Street and Palace of Fine Arts. Free perks include continental breakfast and WiFi. Also, Union Square and Asian Art Museum of San Francisco are within a short drive.
Pros: Had a great common area with a fireplace and a good basic breakfast. Overall a great place! Rooms are the perfect size and clean and bathroom I had was large.
Cons: If you're a light sleeper, DO NOT stay here. Street is extremely busy most of the time, windows/walls didn't block any sound. It was also a little odd that the bartender/bar was also the front desk so if you needed something you had to call the bar.
Pros: That there was a bar right below us. I really liked to free breakfast and the staff was very nice!
Cons: There was nothing that I disliked :)
Pros: Loved the eclectic feeling of this hotel! The staff was super friendly and helpful. There is a big common space/ living room and 24 hour open snacks that gave us the comfort of being at home.
The room was clean and comfortable and felt private. The restaurant below is open late with great food and drinks, the perfect place to come back to after long days roaming the city.
Shows travel business or pleasure this is the place. Sleep Over Sauce is a unique 9 room boutique inn located in San Franciscos number one shopping and entertainment hub Hayes Valley. We are located in the center of the city in one of San Franciscos most lively neighborhoods. With the shopping in Hayes Valley the shows and events in the Civic Center and only a short walk to both the Castro and the Haight Ashbury districts Sleep Over Sauce is truly in the heart of the action. The name Sleep Over Sauce comes from the location over the top of our award winning restaurant Sauce. Nate Trip and Matt Hosley along with Chef Ben Paula opened Sauce Restaurant in 2004. In 2009 we were offered the chance to extend our hospitality to the fantastic space upstairs. Sleep Over Sauce is a modern city inn and the bar at Sauce is the heart of our operation serving as our front desk for most of the day. Sleep Over Sauce has 8 rooms which can be rented individually like a traditional hotel. All of our rooms have private bathrooms and we have a variety of room configurations every room has at least a queen size bed all are stocked with high quality oversized bedding and plush bamboo Egyptian cotton blend towels for your comfort. Do you have a large group or family event in SF. Sleep Over Sauce is a fantastic home base. Whatever the occasion we are always happy to host. With 10 beds in 8 rooms we can easily sleep 20. The common area great room can be transformed into a meeting space living room dining area or whatever you want it to be during your stay. We can cater meals and room service from Sauce or host small parties or even larger dinners downstairs in the private dining room. Our restaurant is open from 5pm 2am daily and we serve dinner until at least 1am. Sleep Over Sauce is a great place to call home while in the city we are always happy to cater to your needs. Front desk is available 12pm 2am.
Pros: The location was great and my room was quiet.
Cons: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
Pros: Close to everything in Union Square, clean and nice-looking inside.
Cons: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
Pros: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Cons: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
Pros: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Pros: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Cons: Need a coffee maker in room. Not a deal breaker though of course.
Pros: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Cons: Being stuck next to an ice machine at 2 am
Cons: Windows face directly into office building just 10ft away. People in the office can see directly into your room
Pros: Had a great time friendly staff great restaurant
Cons: That nobody answered the phone at the restaurant for me to make a reservation fri night
Pros: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Cons: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
Pros: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Pros: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Pros: The Palomar was clean, quiet and comfortable and in a great location.
Cons: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.
We are a contemporary hotel with 202 guestrooms and this allows us to offer a very personal experience. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. The Powell Street BART station is just around the corner and the trolley cars are right on Market Street. A daily Amenity fee of $22 (plus tax) will be collected at the property.
Pros: The location was great - walkable to boutique shops and restaurants, plus the marina. The hotel room was clean, offered a walk in closet and had an updated bathroom. The bed was comfortable too. They offered a year round heated pool and continental breakfast as well. This was our first stay, but it won't be our last!
Pros: I enjoyed the helpfulness of staff. The rooms are well-appointed and adaptively, attractively renovated upscale from the old motor court it once was. It's clever, creative and a nice change of pace.
Cons: It's a bit noisey---but to be expected in that it is old construction and all access in and out involves noise.
We’re a 1950s motor lodge turned boutique hotel, complete with palm trees and a sparkling saltwater pool. Our cozy hotel rooms come in all shapes and sizes. Need more space? We also offer rooms with adjoining rooms and suites. Get comfortable.
Inn at the Presidio is the first hotel to open in the Presidio of San Francisco a National Historic Landmark and national park site at the Golden Gate The Inn offers guests an authentic historic experience and exceptional recreational and leisure opportunities Inn at the Presidio is a member of the Historic Hotels of America
Cons: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it .
- $38 per night "resort fee" for no real services. A true rip off.
Pros: Location staff and cleanliness
Cons: No room service or mini bar
Cons: Poor accommodations. Rude staff.
Pros: Comfortable and clean. Good location
Cons: No room service
Pros: Location was nice for exploring the city. Room was clean/comfortable.
Cons: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.
Pros: Location. Proximity to public transportation.
Cons: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)
Cons: You had to pay for WiFi and the restaurant had a very limited menu.
Cons: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.
Pros: We had a view even from the 9th floor. Very clean and cozy. Staff was really kind.
Cons: No mini fridge :(
Pros: Great location
Cons: Restaurant can be improved, i. e. choice & prices slightly too high
Pros: I loved the view and staff was extremely friendly and the location great. Bed was very comfortable and and room was nice and clean. Mabye a lil upgrade on the appliances other than that it was great.
Cons: I think for the resort fee it should have came with a little more amenities.
Pros: View was great, staff was very friendly, and room was very clean.
Cons: $58 for over night parking is outrageous, because of that I will not stay here again. Also, $20 for wifi? For the price you're paying that should definitely be included. We had to ask twice for a crib to be sent up to the room, that was a little disappointing when I had two small children to get to bed upon arrival. Also would have been nice to have a mini fridge included in the room. When traveling with kids it's very convenient to have a fridge to store their milk, snacks, etc
We are conveniently located in the South of Market district, with premier shopping, dining, and attractions surrounding us. A short walk will take you to scenic cable car trips to Chinatown, Fisherman’s Wharf, the Ferry Building, and Union Square. Plan within our 23,000 square feet of contemporary function space. Whether your stay is for work or leisure, we want to help you feel your best. Detoxify in our Fitness Center or savor MaSo’s abundance of delicious offerings in your own room. For clarity and wellbeing, our hotel offers floor-to-ceiling windows in chic, non-smoking guest rooms and suites, with sweeping views of the picturesque city. Enjoy a pillow-top bed, a sleek bathroom, a flat screen TV, and High Speed Internet Access.
Pros: Loved the view of Alcatraz, the GGBridge to the west, parklike setting all around, marinas within an easy walk, on site cafe (separate from hostel kitchen & breakfast), very nice staff.
Cons: Bathrooms & showers could use an update.
Pros: Great location, great view of Alcatraz and GG Bridge, easy walk to marinas, parks, public transportation and sights, nice cafe on site.
Cons: Fog horn woke us during the night but it's SF in the summer, so fog is inevitable. Bathrooms could use an update.
Pros: Location and quiet
Cons: Mattresses are terrible, rooms are tight, bathrooms are so-so.
HI San Francisco Fisherman's Wharf puts you within a 10-minute drive of Lombard Street and Palace of Fine Arts. For a bite to eat, guests can check out Cafe Franco, which serves American cuisine and is open for breakfast, lunch, and dinner. Also, Alcatraz Island and Pier 39 are within a short drive.
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