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The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
Front desk staff were professional and friendly Restaurant staff inside the Hotel had terrible customer service.
I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again. Nothing
This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most. Perfect stay no complaints.
Great location, great price for the day we stayed, room was clean and a nice size for NYC. When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
Look of the rooms very nicely decorated Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
Very clean and the room was calm Nothing
Celebrating a fun night in NYC with my husband for his milestone birthday. As soon as the staff at The Jade Hotel realized this, they sent us up a bottle of champagne! This really got our night off to a fun start. Such a great boutique hotel in a fun part of Greenwich Village with kind, attentive, and courteous staff! We would got back in a heartbeat!
The hotel is on a nice quiet street, with easy access to the subway. The rooms are beautifully appointed, though on the small side. The staff was helpful and courteous. I would definitely stay here again.
Location was perfect for pubs, clubs and eating out and was quite relaxing as you are away from the hustle and bustle of Midtown, would definatly stay there again, only down side and the roof top bar is fantastic The food and drink is quite expensive, they charge for also most everything, I would expect from a hotel of this standard to at least get free water
Room size was nice and location was great. The hotel was decent, but for a hotel which is supposed to be a luxury boutique type hotel every corner of the room and bathroom was litter with a product they were trying to sell.
I loved the wireless connection. Bedding, space in the room, elevator staff. Simple things. I didn't care for the eggs at continental breakfast. But if that's all I'm complaining about.... I'm pretty well off.
The rooms are very nice and comfortable and the location is perfect for all of the great shopping & restaurants in the area.
Best housekeeping staff I've ever experienced. The spa wasn't very clean. Sauna didn't work. Staff there seemed very untrained and a bit unprofessional, though nice.
Overal, I had a fantastic stay at the Gansevoorti would totally recommend itGREATservice/rooms/POOL.....
The location was perfect. There was easy access to the city (NYC) No restaurant
Very trendy shiek resort in heart of meatpacking. Extremely friendly staff, Malik at front desk was very accommodating. Roofdeck bar w pool and amazing views makes this a unforgettable stay
The design and perfection of the room. The spa is on the lower ground floor although the hotel staff claim is operated by a separate company. The service at the spa didn't match that of the hotel, and its staff was incompetent and careless.
Center of cool All good
Comfortable room. Space for sofa and 2 arm chairs in the room. Music in the lobby
Location There was a drug party across the hall from us that went on from 4-6AM, culminating in a violent arrest that took 1 hour to consummate. Everything in the room was an upcharge -- no free drinking water or coffee?
Location was excellent. Close to Chelsea Market, Art District. Easy walk to Greenwich Village and SoHo. Very clean and comfortable room; small, but standard for NYC. Nice breakfast. Very helpful and courteous staff. Will definitely return on future NYC trips.
Flexible and very friendly staff, great service, proximity to famous meat packing district shops and restaurants in unparalleled ! Little pricey for the size of the rooms, this is made up for by it's great location. On the weekends there's a 'real' party going on in the basement lounge and be base travels up at least to the 5th floor, if your a problem sleeper then the complimentary earplugs are a must.
Comfrotable, beautifully designed room. Common areas oppressively dark.
I really enjoy staying here. It's a bit noisy sometimes (tho you impressed my colleague who was also staying with you with the portal pillow.) The staff are great, the rooms are reasonable size compared to New York's miniscules like the Hudson, the Standard. And everything is thoughtful. The quality of the interior and beds is impressive too. Particularly happy about the toothpaste and the Bigelows supplies. Makes it feel spa like. The staff are very helpful and charming including all the housekeeping and maintenance folk. I intend to stay often. And I have recommended all my colleagues to stay here. I'm from Sapient. It might be worth doing some kind of corporate deal with us.
Excellent location in heart of Meatpacking district/Chelsea--minutes from Greenwich Village & Soho; chic design; lovely bathroom/shower and toiletries; circular windows; very comfortable bed and high quality towels/sheets; stylish restaurant with patio. Bed was smallish; corridors and lobby a bit dark; breakfast ought to have been included for the price.
Location and ambiance. Great place in historic district The 2nd floor is WAY to close to the Friday crowds of rowdy people on the street. You are also right in the middle to 2 major late night clubs.
The theme was presented in a memorable and tasteful manor. Ice makers not located on each floor. Instead ice is delivered to the room.
The convenient location. The incessant honking until all hours on weekend nights.
The Maritime has the nicest, and most personable staff. The Maritime lacks in some of the things you come to expect from a hotel, such as an ice machine, but the staff is more than happy to bring up ice.The only draw back is that the hotel is located right above the super trashy Hiro club. If your room faces the club, it is noisy.
The service was very good, we liked the decor too Very noisy at night from the bar. Went on well into the night. This is a recurring problem.
It was unique and within walking distance of a plethora of restaurants To get the free coffee in the morning, we had to be served in the restaurant, rather than just a self-serve station
The location was perfect, close to the West Village, Chelsea market, subways. The room was very quiet, clean and well organized. The outdoor patio bar was excellent, very friendly. Also liked the restaurant with breakfast on the patio. Would definitely stay there again. The lobby is quite dark and the hall on our floor was also quite dark, but we got used to it.
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Complementary soft drinks, juice, and water in our mini bar every single day of our stay! Location is great too!! The city view rooms do not offer much of a view of NYC.
Staff wasn't always accommodating to my needs. Certain employees went above and beyond to help. Others just hung up the phone when I needed help. Small rooms. Badly designed space. Inability to control temperature of room. Rude staff. The engineer was helpful but the front desk staff treated me like I was in their way and bothering them constantly
Excellent value. Free non-alcoholic beverages in the mini-bar.
the concierge is great They tried to charge an in advertised facility fee of $20 per night. They just had signed a new agreement with pricelist e to show this being collected at the hotel. This did not happen. Front desk person was clueless. Manager resolve the issue.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Nice size room, friendly staff, and overall great experience. Only thing odd is the bathroom wall, is tinted glass, that you can see in the bedroom.
Hotel charged a non-optional $20 'facility' fee
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Large, contemporary room provided two comfy full size beds and a modern bath with a great shower. Staff was extremely friendly, happy and accommodating. Complimentary water, juice and soda in mini fridge. A super new find for this NYC regular.
Everything. Manager, Chris was exceptional.
Location is excellent and our room was very good. Hotel design is contemporary and modern. The door staff appeared disinterested in guests and there was generally a lack of friendly hospitality that you usually enjoy in the US. With the exception of the bar staff nobody smiled at us!
I absolutely loved this hotel. The location is very good, there are some great places to eat around there. Having room service was excellent, Good bar that served excellent cocktails. Would definitely stay again. Conciege were extremley helpful.
The room was pretty clean, comfortable and nicely decorated. The room was noisy--I could hear people in the hall and the room next to me. It could have been cleaner but over all it was not bad. I di not like the food in the restaurant "Olive's" it was too salty.
The staff is extremely helpful and friendly. The rooms are large, comfortable and beautifully decorated. And the location is perfect.
Fantastic location with excellent staff, our room was fantastic we received a free upgrade on check in. Hotel bar and restaurant are well worth visiting, the local suway is a 2 minute walk away.
Loved this hotel. Friendly, helpful, small enough to not get lost in and just be a number. Food was excellent and service was helpful and immediate. Would stay here again definitely.
The location was superb. It was clean, quiet and very beautiful. None
The staff was friendly. The rooms were comfortable. The view was wonderful.
atmostphere was really fun. great buzz about the place every night. evening meal is amazing. cant think of anything at all
Good location. Some check in staff were terrific, some were condescending that I booked my room through kayak. I had to beg them to get my SPG preferred benefits. After I asked enough people, I got them, after hearing different stories about their policy.
Loved the room, they had all points I require to be totally happy. Luxury, cleanliness, location, friendly staff. Super!! Will love to stay their again. Thanks for the opportunity to try them out.
The staff was AMAZING so cooperative and helpful with any little request!!! A+ The rooms are small and when you book you have to be very careful if want two double beds, the wording makes you think you are getting two beds and its is one. Three of our group independently made that same mistake.
Location was good. We got to the pool at 10am and put our names down to be told it was a 3 hour wait.
Room was great. Juice Bar in the lobby was awesome. PH Bar is the best view in the city. Swimming pool. Ambiance. My bathroom sink was plugged up. Houskeeping doesn't seem to be perceptive or ready to take action when they see something like this or I would not have encountered it. Also, I needed to print a boarding pass and their solution was for me to email them instead of having a computer where I could print my boarding pass. I was annoyed by that.
Great ambience. Great staff. Great food. Great location.
Great Nightlife scene. Lovely juice cafe in front. Concierge helped book dinner reservations. Banging doors in the hallway, early housekeeping service. Slow elevators at night when club was using all of them.
Great location, lobby decor is very cool and onpoint. The rooms, though small, were very well done and loved the huge shower. Service was just awful. First day shower curtain filthy, sink didn't drain. Second day, shower curtain fixed, sink still not working. Third day, room never made up Fourth day, asked for ice (there are no ice machines at all), never arrived. Constant - the hallways always smell like food, because the facility is so well insulated that any room service smells will linger forever, and yes it really does. Forget about sleeping. There's a DJ that spins until 4am. My room was on the 10th floor. You could hear it reverberating through the courtyard. There was not much to do about that. Only two elevators for the rooms - so you'll wait for a while to go up or down. Oddly too, you need to use your key in the elevators in *both* directions, and the key swipe hardly worked. The weekends were a joke. Bar/Bat Mitzvah's, parites, the rooftop bar.is a huge draw and all kinds of trendy beautiful people. But that meant that the elevators were packed with party goers, drinks spilled, lots of ruckus that the scene brings with it. Hey it 's fun once in a while but at Dream Hotel it never stopped. Will not stay there again. I hope you know what you're getting in to when booking there.
Nice staff and chill lobby. Very small rooms and a soft bed.
Good location, restaurant, bar, and pool were all lovely. Well-kept hotel. Rooms are tiny, and the staff was very inattentive. I asked three times (including reaching out once before my stay) about booking an activity and each time the concierge or staff told me someone would get back to me. Each time, no one ever got back to me. Finally we ended up missing out on the activity we wanted to do because of the staff's lack of attention.
It was convenient to where I was working and thew staff was awesome. The room was dirty, uncomfortable, and just not worth the rate. I wouldn't stay there again.
The room was quirky and modern It was underneath a nightclub and so all night the music thumped through the ceiling.
The location is great! I didn't mind that the room was small because I was only there to sleep. The morning staff was super friendly and helpful. The evening staff was rude and not as welcoming as the morning staff. I was a bit put off but again, just for the purpose of sleeping I didn't mind staying here.
The staff was amazing! The rooftop patio is great! None of the rooms have more then one bed.
The staff were always friendly and helpful. The room, although small, was clean and was serviced daily. Also, the location is excellent.
Staff was incredibly helpful and accomodating
The staff at this location is too notch!! Rooms were very small.
The Gem hotel is in a great location. The facilities are minimal but good, and the staff are excellent. The rooms at The Gem are very small. The facilities are minimal.
The service of the staff was excellent. I would definitely return again and stay at The gem Hotel-Chesea.
the hotel was in a great location no twin beds rooms
Nice design, clean rooms, good location Small rooms
The hotel was conveniently located for my purpose. It was also exceptionally clean and the staff was polite and helpful. I would definitely stay at this hotel again.
The staff was very friendly and helpful The rooms were very small. The bed was too small.
Hotel staff was very accommodating and friendly. Rooms were small, but that's typical of Manhattan.
Good location. Housekeepnng threw away my contact lens solution, they opened the window when they cleaned so my room was freezing every night when I got back. Three days in a row my key didn't work and I had to go back downstairs to have it reprogramed. There was a super funky smell in the room. Thin walls, I could here doors slamming, people talking, etc. There was a thermostat and another heater. When I would turn the thermostat off, the other heater stayed on and I was boiling at night. Internet was really slow. Elevators were also super slow. Poor water pressure in the shower.
The staff was great
Location was fantastic, very quiet, not a lot of rooms on each floor, and the bathrooms were surprisingly big. Actual room was a bit tight, but that's not a big deal, especially when you consider the location.
Location and value for money
It was very close to the art and other things we wanted to see.
Everthing is good
Friendliness of staff Small rooms, not big enough discount rates for using garage
The location was convenient for out of towners and the rooms were clean and modern. The shower was excellent. I don't travel to spend excessive time in my hotel room- it's just a comfortable, clean place to sleep and located centrally. This place qualifies. That staff was lovely. There was nothing to complain about. Hotel room coffee is terrible but there's a Starbucks at the end of the block and local coffee houses just a bit further away.
Location is excellent, pizza restaurant two doors even better! Nothing
Everything! The staff was nice, the location is great, it was right in the centre of it all. Though the view wasn't great (surrounded by other tall buildings), there's so many things to do outside your hotel room, so I'm not sure you should complain about that. The water pressure was a little weak. That's it.
the beds were very comfortable quiet The deadbolt on the door was broken couldn't get it fixed. Our room keys continually stopped working no information in room about area hallway was filthy had not been vacuumed in a long time they provided a continental breakfast but since we booked through third party website they would not let us eat breakfast.
I was skeptical about such a good rate but Wyndham is a decent brand so I went for it. Super friendly staff, quick check-in and out. Room was the "cozy" size you'd expect in Manhattan which more than served the purpose. I'll definitely keep this on my list of places to check first next time I'm NY bound.
Much roomier than expected for a Manhattan hotel, very clean and comfortable. A hotel service fee was tacked on at end of stay. This was an annoyance and I had to request staff remove the fee. They tried to tell me it was in the agreement, but I showed them my online receipt. They removed the charge right away, but it felt like this was a purposeful attempt and I'd bet many people don't even argue the charge.
Convenience, two blocks from the Metro. You can walk to Times Square. Bathroom was a bit cramped. No bacon for breakfast:(
The staff were excellent. Waiting a whole week to remove the obligatory room charge for incidentals not purchased. Stayed at the Liaison Capitol Hill in DC the following week and was not charged anything against my card at check in.
Loved the bed and shower - memory foam mattress and a badass shower. Felt similar to a European hotel, smaller yet felt big enough. Great lighting, heating, and staff was great. Not much. Had a great stay!
Location Construction at 3am Overpriced Didn't clean my room until 4pm one day
Easy subway and walking distance to stores. Nice room. Noisy street traffic on Broadway. No decent mirror in room, bathroom had a TV built in, so wasn't useful, full length was in a dark corner.
the rooms were compact but extremely comfortable - the people that cleaned the rooms did a perfect job - the sheets and towels were cleaned every day
It has a reasonable location in the heart of NYC. It was very disappointing overall, and did not meet our expectations. The room was described as having two double beds, when in fact it came with two single beds, the description of the room should be changed to twin room. The furniture in the room was also in poor condition and looked cheap, overall very poor value for the money paid.
The staff was very helpful when I told them that I left my wallet at home with my ID and credit cards... They contacted my fiancee via email to verify my identity and cheked me in. Very grateful, thank you!
The staff where friendly, hotel located in nice area Room to small, please when you say room with a view be more specific
Staff was very helpful. location is great. rooms are clean and beds comfortable. I would stay here again for sure.
Convenient location, nice desk staff room too small for comfort...elevators not effecient
i liked the head of staf - when she dident see the resorvation in their computer she calles the booking.com reservations and made shure that every think was ok on her free time - she was great the prices that the hotel gives are high for the facilities - they could lower the rate a little
Great middle of Manhattan location with easy access to subway so we could walk or ride anywhere we wanted to go easily. Staff was friendly, room was clean and comfortable. Restaurant/Bar on main floor "The Dog Hoyse" is way over priced for so so food and service.
Comfortable beds and adequate size room. Like not having to walk down long hallways. Very quiet even facing street.
The front end staff was always very helpful and pleasant
Situation and free internet. Staff quite friendly. I found strange that the hotel couldn't provide any bill with the excuse that hotel was paid via bookings.
The staff was very friendly, the facility was clean and pretty spacious for a hotel in the city. Very nice hotel would recommend to a friend.
very nice location,situated right in the middle of everything, with easy walks to many sights and easy acces to subway less than 100 meters away. hotel is nice and clean. had 10 th floor room facing backyard with some view and no street noise at all. breakfast is fine...coffee is better than at the Plaza..helpfull staff..would stay again..
Good Location. Near to good restaurants. A typical 3 star hotel given its room and facilities. Worth the room rates and good for a short 1 or 2 day stay in new york city.
Cleanliness and breakfast as most NY hotels do not have this service location
Clean, comfortable room. Helpful staff. Excellent location. I cannot recommend this hotel too highly.
Very friendly staff. Great location
Good location -the room was comfortable - and the free breakfast was a nice touch if you want to get up and go.
comfortable bed, good breakfast
nice clean bathroom breakfast was of a low standard
Location, Room was clean and staff was helpful The price of the hotel was so much cheaper booking through them that i ended up canceling the 2 of the 3 nights and booking.com would not match or give me the price of the hotels rate.
Clean, classey, great views and stylish. Breakfasts were included and just what was required. Great location. New luggage set damaged when in storage with the hotel the day after check-out. Made for a miserable return trip as wheel and handle mechanism were well ineffective.
Terrific location just a few blocks away from subway and business traveler necessities like FedEx and a grocery store (Whole Foods to be exact). The room was the most spacious I've stayed in NYC for this price. Near an Orange Theory which I used on my first day there. The gym facilities here are very limited. I did not ask if there were reciprocal gyms nearby.