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The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
Look of the rooms very nicely decorated Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
Great location, great price for the day we stayed, room was clean and a nice size for NYC. When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
Front desk staff were professional and friendly Restaurant staff inside the Hotel had terrible customer service.
I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again. Nothing
This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most. Perfect stay no complaints.
Center of cool All good
Best housekeeping staff I've ever experienced. The spa wasn't very clean. Sauna didn't work. Staff there seemed very untrained and a bit unprofessional, though nice.
Location was perfect for pubs, clubs and eating out and was quite relaxing as you are away from the hustle and bustle of Midtown, would definatly stay there again, only down side and the roof top bar is fantastic The food and drink is quite expensive, they charge for also most everything, I would expect from a hotel of this standard to at least get free water
Comfortable room. Space for sofa and 2 arm chairs in the room. Music in the lobby
The rooms are very nice and comfortable and the location is perfect for all of the great shopping & restaurants in the area.
Very trendy shiek resort in heart of meatpacking. Extremely friendly staff, Malik at front desk was very accommodating. Roofdeck bar w pool and amazing views makes this a unforgettable stay
The location was perfect. There was easy access to the city (NYC) No restaurant
Room size was nice and location was great. The hotel was decent, but for a hotel which is supposed to be a luxury boutique type hotel every corner of the room and bathroom was litter with a product they were trying to sell.
The design and perfection of the room. The spa is on the lower ground floor although the hotel staff claim is operated by a separate company. The service at the spa didn't match that of the hotel, and its staff was incompetent and careless.
Location There was a drug party across the hall from us that went on from 4-6AM, culminating in a violent arrest that took 1 hour to consummate. Everything in the room was an upcharge -- no free drinking water or coffee?
Overal, I had a fantastic stay at the Gansevoorti would totally recommend itGREATservice/rooms/POOL.....
I loved the wireless connection. Bedding, space in the room, elevator staff. Simple things. I didn't care for the eggs at continental breakfast. But if that's all I'm complaining about.... I'm pretty well off.
Great position. Quiet location. Very helpful staff. Nice feel to the place. The sharp corners on the bed frames were a bit painful on a few occasions.
The interiors and general decorating was all well suited It was strange that on a Friday night the check in staff were double teaming and were more focused on answering the phone than helping more than one person.
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The staff were nice. The rooms were the size of a janitor's closet. They had no space for clothes (closet or drawers), so we kept everything in our luggage for the week long stay.
The overall character of the hotel was great. I loved the lobby, bar/restaurant, and location of the hotel. The room was quaint, but very small. The rooms were very small. It was fine for us because we didn't spend much time in it, but it was definitely close quarters for 2 people.
Location While I was at this hotel someone (another guest) entered my room with what appeared to be a room key! I was very concerned about my privacy and complained to the hotel. They also double charged me for my stay.
quiet. No traffic, etc., noise. No coffee machine in room. tv reception-frequent and intermittent 'no signal available' for various channels.
Fabulous location, friendly and attentive staff, lovely large room, quiet On the weekend nights we couldn't use the public spaces as they had rented out the restaurant and people spilled into al the public places.
Nicely decorated , convenient location, good wifi signal Problem with room temperature, had to change room second night
Great staff, convenient restaurant and bar for the days you don't feel like going farther, functional and comfortable room. The room is small, but that's no different from similar hotels in the same area. Storage is a little minimal and not quite enough for all my clothes and I was alone and didn't have that much.
No coffee in the room. Breakfast was not very tasty and overpriced ($25 for a coffee and omelet).
The service was very good, we liked the decor too Very noisy at night from the bar. Went on well into the night. This is a recurring problem.
The location was perfect, close to the West Village, Chelsea market, subways. The room was very quiet, clean and well organized. The outdoor patio bar was excellent, very friendly. Also liked the restaurant with breakfast on the patio. Would definitely stay there again. The lobby is quite dark and the hall on our floor was also quite dark, but we got used to it.
The convenient location. The incessant honking until all hours on weekend nights.
It was unique and within walking distance of a plethora of restaurants To get the free coffee in the morning, we had to be served in the restaurant, rather than just a self-serve station
Flexible and very friendly staff, great service, proximity to famous meat packing district shops and restaurants in unparalleled ! Little pricey for the size of the rooms, this is made up for by it's great location. On the weekends there's a 'real' party going on in the basement lounge and be base travels up at least to the 5th floor, if your a problem sleeper then the complimentary earplugs are a must.
The Maritime has the nicest, and most personable staff. The Maritime lacks in some of the things you come to expect from a hotel, such as an ice machine, but the staff is more than happy to bring up ice.The only draw back is that the hotel is located right above the super trashy Hiro club. If your room faces the club, it is noisy.
Comfrotable, beautifully designed room. Common areas oppressively dark.
Location and ambiance. Great place in historic district The 2nd floor is WAY to close to the Friday crowds of rowdy people on the street. You are also right in the middle to 2 major late night clubs.
I really enjoy staying here. It's a bit noisy sometimes (tho you impressed my colleague who was also staying with you with the portal pillow.) The staff are great, the rooms are reasonable size compared to New York's miniscules like the Hudson, the Standard. And everything is thoughtful. The quality of the interior and beds is impressive too. Particularly happy about the toothpaste and the Bigelows supplies. Makes it feel spa like. The staff are very helpful and charming including all the housekeeping and maintenance folk. I intend to stay often. And I have recommended all my colleagues to stay here. I'm from Sapient. It might be worth doing some kind of corporate deal with us.
Excellent location in heart of Meatpacking district/Chelsea--minutes from Greenwich Village & Soho; chic design; lovely bathroom/shower and toiletries; circular windows; very comfortable bed and high quality towels/sheets; stylish restaurant with patio. Bed was smallish; corridors and lobby a bit dark; breakfast ought to have been included for the price.
The theme was presented in a memorable and tasteful manor. Ice makers not located on each floor. Instead ice is delivered to the room.
Staff wasn't always accommodating to my needs. Certain employees went above and beyond to help. Others just hung up the phone when I needed help. Small rooms. Badly designed space. Inability to control temperature of room. Rude staff. The engineer was helpful but the front desk staff treated me like I was in their way and bothering them constantly
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Complementary soft drinks, juice, and water in our mini bar every single day of our stay! Location is great too!! The city view rooms do not offer much of a view of NYC.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Hotel charged a non-optional $20 'facility' fee
Large, contemporary room provided two comfy full size beds and a modern bath with a great shower. Staff was extremely friendly, happy and accommodating. Complimentary water, juice and soda in mini fridge. A super new find for this NYC regular.
Excellent value. Free non-alcoholic beverages in the mini-bar.
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New, clean, and excellent helpful staff. Bar and restaurant on site was a plus. Dogs yipping in adjoining room. 2 dogs were left alone in the room and barked incessantly! There is a Chelsea Dog Hotel right down the street and would suggest people take their dogs there. Service dogs are a different matter.
Location, vibe, and accommodations were all very good. The cost of an latte/cappuccino was ridiculous!
The front desk staff and manager were friendly and competent - they were very helpful when I became ill and had to extend my stay.
The staff is extremely helpful and friendly. The rooms are large, comfortable and beautifully decorated. And the location is perfect.
The room was pretty clean, comfortable and nicely decorated. The room was noisy--I could hear people in the hall and the room next to me. It could have been cleaner but over all it was not bad. I di not like the food in the restaurant "Olive's" it was too salty.
The staff was friendly. The rooms were comfortable. The view was wonderful.
The location was superb. It was clean, quiet and very beautiful. None
Location is excellent and our room was very good. Hotel design is contemporary and modern. The door staff appeared disinterested in guests and there was generally a lack of friendly hospitality that you usually enjoy in the US. With the exception of the bar staff nobody smiled at us!
atmostphere was really fun. great buzz about the place every night. evening meal is amazing. cant think of anything at all
Good location. Some check in staff were terrific, some were condescending that I booked my room through kayak. I had to beg them to get my SPG preferred benefits. After I asked enough people, I got them, after hearing different stories about their policy.
I absolutely loved this hotel. The location is very good, there are some great places to eat around there. Having room service was excellent, Good bar that served excellent cocktails. Would definitely stay again. Conciege were extremley helpful.
Everything. Manager, Chris was exceptional.
Loved the room, they had all points I require to be totally happy. Luxury, cleanliness, location, friendly staff. Super!! Will love to stay their again. Thanks for the opportunity to try them out.
Fantastic location with excellent staff, our room was fantastic we received a free upgrade on check in. Hotel bar and restaurant are well worth visiting, the local suway is a 2 minute walk away.
Loved this hotel. Friendly, helpful, small enough to not get lost in and just be a number. Food was excellent and service was helpful and immediate. Would stay here again definitely.
The staff was AMAZING so cooperative and helpful with any little request!!! A+ The rooms are small and when you book you have to be very careful if want two double beds, the wording makes you think you are getting two beds and its is one. Three of our group independently made that same mistake.
The room was quirky and modern It was underneath a nightclub and so all night the music thumped through the ceiling.
Room was great. Juice Bar in the lobby was awesome. PH Bar is the best view in the city. Swimming pool. Ambiance. My bathroom sink was plugged up. Houskeeping doesn't seem to be perceptive or ready to take action when they see something like this or I would not have encountered it. Also, I needed to print a boarding pass and their solution was for me to email them instead of having a computer where I could print my boarding pass. I was annoyed by that.
Location was good. We got to the pool at 10am and put our names down to be told it was a 3 hour wait.
Great ambience. Great staff. Great food. Great location.
It was convenient to where I was working and thew staff was awesome. The room was dirty, uncomfortable, and just not worth the rate. I wouldn't stay there again.
Great location, lobby decor is very cool and onpoint. The rooms, though small, were very well done and loved the huge shower. Service was just awful. First day shower curtain filthy, sink didn't drain. Second day, shower curtain fixed, sink still not working. Third day, room never made up Fourth day, asked for ice (there are no ice machines at all), never arrived. Constant - the hallways always smell like food, because the facility is so well insulated that any room service smells will linger forever, and yes it really does. Forget about sleeping. There's a DJ that spins until 4am. My room was on the 10th floor. You could hear it reverberating through the courtyard. There was not much to do about that. Only two elevators for the rooms - so you'll wait for a while to go up or down. Oddly too, you need to use your key in the elevators in *both* directions, and the key swipe hardly worked. The weekends were a joke. Bar/Bat Mitzvah's, parites, the rooftop bar.is a huge draw and all kinds of trendy beautiful people. But that meant that the elevators were packed with party goers, drinks spilled, lots of ruckus that the scene brings with it. Hey it 's fun once in a while but at Dream Hotel it never stopped. Will not stay there again. I hope you know what you're getting in to when booking there.
Nice staff and chill lobby. Very small rooms and a soft bed.
Great Nightlife scene. Lovely juice cafe in front. Concierge helped book dinner reservations. Banging doors in the hallway, early housekeeping service. Slow elevators at night when club was using all of them.
Good location, restaurant, bar, and pool were all lovely. Well-kept hotel. Rooms are tiny, and the staff was very inattentive. I asked three times (including reaching out once before my stay) about booking an activity and each time the concierge or staff told me someone would get back to me. Each time, no one ever got back to me. Finally we ended up missing out on the activity we wanted to do because of the staff's lack of attention.
Nice design, clean rooms, good location Small rooms
The staff was very friendly and helpful The rooms were very small. The bed was too small.
The Gem hotel is in a great location. The facilities are minimal but good, and the staff are excellent. The rooms at The Gem are very small. The facilities are minimal.
Staff was incredibly helpful and accomodating
the hotel was in a great location no twin beds rooms
The staff was amazing! The rooftop patio is great! None of the rooms have more then one bed.
The staff were always friendly and helpful. The room, although small, was clean and was serviced daily. Also, the location is excellent.
The location is great! I didn't mind that the room was small because I was only there to sleep. The morning staff was super friendly and helpful. The evening staff was rude and not as welcoming as the morning staff. I was a bit put off but again, just for the purpose of sleeping I didn't mind staying here.
The service of the staff was excellent. I would definitely return again and stay at The gem Hotel-Chesea.
The staff at this location is too notch!! Rooms were very small.
The hotel was conveniently located for my purpose. It was also exceptionally clean and the staff was polite and helpful. I would definitely stay at this hotel again.
Hotel staff was very accommodating and friendly. Rooms were small, but that's typical of Manhattan.
It was very close to the art and other things we wanted to see.
The staff is exceptionally helpful and friendly. Same goes for the great restuarant attached to the hotel. No problems.
This hotel location is very close to all different subway route and restaurants. The hotel lobby was extremely small, no room for luggage storage, rooms have limited space, bathroom has funky smell, bedsheet and pillow have blood stain on it.
Good location. Housekeepnng threw away my contact lens solution, they opened the window when they cleaned so my room was freezing every night when I got back. Three days in a row my key didn't work and I had to go back downstairs to have it reprogramed. There was a super funky smell in the room. Thin walls, I could here doors slamming, people talking, etc. There was a thermostat and another heater. When I would turn the thermostat off, the other heater stayed on and I was boiling at night. Internet was really slow. Elevators were also super slow. Poor water pressure in the shower.
Good location in Manhattan Room with double bed is very small; cleanliness behind the beds/piece of furniture to be improved
Close to area attractions and shopping. Very clean.
We enjoyed our stay because of the helpful staff who were also very pleasant. The location was perfect for us and our adventures in NYC. The room was just a bit small. But it had everything we needed.
Location and value for money
Friendliness of staff Small rooms, not big enough discount rates for using garage
Cheap and clean We reserved an extra bed, but there was no room for that in the hotel
Staff was very helpful. location is great. rooms are clean and beds comfortable. I would stay here again for sure.
It has a reasonable location in the heart of NYC. It was very disappointing overall, and did not meet our expectations. The room was described as having two double beds, when in fact it came with two single beds, the description of the room should be changed to twin room. The furniture in the room was also in poor condition and looked cheap, overall very poor value for the money paid.
the rooms were compact but extremely comfortable - the people that cleaned the rooms did a perfect job - the sheets and towels were cleaned every day
The front end staff was always very helpful and pleasant
The staff where friendly, hotel located in nice area Room to small, please when you say room with a view be more specific
Convenient location, nice desk staff room too small for comfort...elevators not effecient
Comfortable beds and adequate size room. Like not having to walk down long hallways. Very quiet even facing street.
Situation and free internet. Staff quite friendly. I found strange that the hotel couldn't provide any bill with the excuse that hotel was paid via bookings.
Great middle of Manhattan location with easy access to subway so we could walk or ride anywhere we wanted to go easily. Staff was friendly, room was clean and comfortable. Restaurant/Bar on main floor "The Dog Hoyse" is way over priced for so so food and service.
The staff was very helpful when I told them that I left my wallet at home with my ID and credit cards... They contacted my fiancee via email to verify my identity and cheked me in. Very grateful, thank you!
The staff was very friendly, the facility was clean and pretty spacious for a hotel in the city. Very nice hotel would recommend to a friend.
i liked the head of staf - when she dident see the resorvation in their computer she calles the booking.com reservations and made shure that every think was ok on her free time - she was great the prices that the hotel gives are high for the facilities - they could lower the rate a little
Very friendly staff. Great location
Clean, classey, great views and stylish. Breakfasts were included and just what was required. Great location. New luggage set damaged when in storage with the hotel the day after check-out. Made for a miserable return trip as wheel and handle mechanism were well ineffective.
Cleanliness and breakfast as most NY hotels do not have this service location
Location, Room was clean and staff was helpful The price of the hotel was so much cheaper booking through them that i ended up canceling the 2 of the 3 nights and booking.com would not match or give me the price of the hotels rate.
very nice location,situated right in the middle of everything, with easy walks to many sights and easy acces to subway less than 100 meters away. hotel is nice and clean. had 10 th floor room facing backyard with some view and no street noise at all. breakfast is fine...coffee is better than at the Plaza..helpfull staff..would stay again..
Clean, comfortable room. Helpful staff. Excellent location. I cannot recommend this hotel too highly.
Good location -the room was comfortable - and the free breakfast was a nice touch if you want to get up and go.
Good Location. Near to good restaurants. A typical 3 star hotel given its room and facilities. Worth the room rates and good for a short 1 or 2 day stay in new york city.
nice clean bathroom breakfast was of a low standard
Terrific location just a few blocks away from subway and business traveler necessities like FedEx and a grocery store (Whole Foods to be exact). The room was the most spacious I've stayed in NYC for this price. Near an Orange Theory which I used on my first day there. The gym facilities here are very limited. I did not ask if there were reciprocal gyms nearby.
comfortable bed, good breakfast
No elevators and the super friendly staff made it feel so cozy. Not to mention the great garden patio and uncanny amount of quietness you get at night. Pretty amazing and 100% where I'll be staying every time I visit NYC
The service, the place itself, clean, feels like home...