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Very comfortable bed! Room was excellent however the bathroom was looking very tired and would benefit from refurb.
Although this was a brief overnight stay, we could see that the facilities, including the swimming pool, looked excellent. We thought the staff were extremely helpful and friendly, which is an important first impression.
ease to get to from blue water shopping centre clealiness of the rooms lots of fly dirt in the bath and around the taps
Staff very good, breakfast very good, an enjoyable stay Breakfast staff although very helpful and nice forgot napkins, then supplied tea with cup, saucer but no teaspoon. Supplied toast but no butter etc. Little things but slightly annoying having to keep asking for items.
cleanliness and very helpful and polite staff none
The location Yes plenty. No hot water to shower in the morning. Reception and housekeeping didn't answer the telephone. Breakfast was pandemonium.
Good quality standards, friendly, efficient staff The 'Wifi' system to connect to the internet was not avialable in the rooms
the spa, the bar and the room service was lovely The cost of breakfast was automatically added to our bill. However they did remove it when we pointed out that we had not had breakfast