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The staff were friendly and helpful and the food was good The bathroom facilities were a bit primitive
Food No shower
Good food .Helpful staff.good value for money.pleasant atmosphere Very small room.wardrobe had only 2 hangers.only 1 bedside table in double room.no electric shaver point
Friedly staff & comfortable atmosphere Current Menu not really to our taste
Room was fantastic and staff were very friendly. Food and service were great too. Only thing is the waitress didn't know what Pinot Grigio was, nor much about the menu items. Ran out of vinegar too.
The food was excellent.The staff were very friendly and helpfull.Was very pleasant and relaxing place to be There was not a comfy place to sit in the bar area
Friendly, helpful staff. Attractively decorated and furnished. Very comfortable bed. Very clean and well maintained. Great food. I was initially told that full English breakfast was not included in the room rate, and would be an extra £9.50 this was resolved on my 2nd morning.
Friendly and helpful staff. Very comfortable mattress. Good evening meal. Breakfast buffet offering could have been more extensive ... eg better variety of juices, etc.. Worst point = bathroom extractor fan did not work and bathroom had no windows.
Old, character, good restaurant, excellent suite with 4 poster, friendly staff Smallest room vey hot, no curtain in bathroom, designer breakfast
Friendly staff, Well looked after rooms, lovely village and countryside around hotel, good well-cooked food, good value for money stay. No real bad points but no economy cooked evening meals - we eat by way of supporting hotel. Premium on sausage/bacon because of rare breeds - certainly tasted good.
The location and style of the Grove Ferry Inn was lovely. We had dinner there which was great as well. Would be perfect in the summer. I thought the room was a little over priced for what it is. Was decorated nicely though.
Location decor food The heating was not good in the room, but a portable heater was supplied. There was no heating in the breakfast area which made it uncomfortable while eating.
Convenient and friendly No heating at breakfst - hotel room could have been a lot warmer - Toilet needed a good clean. Power shower in todays world would help - extractor fan in toilet did not work
A peaceful location with beautiful gardens. The staff were friendly and helpful at breakfast and evening meals.
The staff couldn't have been more helpful and friendly.
Pleasant, waterside location. Good food. Nearby railway (all night!) Hotel needs a lot of renovation - clean but very tatty. No hot water for showers one morning. Staff very friendly, but inefficient. On final morning no-one turned up to prepare breakfast or check us out of the hotel! We left key and note with a contractor mowing the lawns! The manager did however, telephone to apologise, and offered refund for the final night. One gets the overall impression that, although very friendly, the business is run for the convenience of the staff rather than the paying guests. I also feel that the management are inexperienced in this type of business. Sincerely though, I hope they get their act together and make success of this business.
Having just been very recently acquired by the new owners they have made great moves towards it becoming a lovely place to stay. The personal attention to their customers every need was excellent. We only had breakfasts there and they were everything we could have wished for
Very comfortable and spacious rooms, excellent restaurant on the ground floor The building itself is obsolete, but the rooms are very comfortable.
Friendly staff and great food
The Friendlyness of Staff and Management For My Disibility I Found the bed a bit low and moved around a bit.