2019 Best Airlines
Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travelers on KAYAK.
Best Crew

Best Crew

A friendly hello can go a long way. Here are the top airlines in US & Canada for the category Best Crew.
1
Alaska Airlines
87.9%
"The crew and staff are friendly, efficient and hard working professionals. Great ride!"
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2
Hawaiian Airlines
84.8%
"Crew was the best part of the trip! They were courteous, friendly, efficient & helpful! Always with a smile!"
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3
Delta
84.5%
"Cabin crew were excellent and so friendly and down to earth."
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4
American Airlines
79.3%
"This was one of the best crews I've ever had on a flight. So helpful."
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5
United Airlines
78.4%
"The flight crew was welcoming and friendly throughout the flight. Even the pilot walked through the plane and chatted with the passengers prior to the flight."
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6
Air Canada
76.0%
"The crew was very friendly, helpful and had a very pleasant attitude."
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Alaska Airlines - #1 in US & Canada

Based on the number and quality of airline reviews and ratings from 2018, Alaska Airlines was identified as having routinely provided a superior experience to travelers in US & Canada.
Overall Rating
8.3 Excellent
Based on 26,832 reviews
Overall
85%
Boarding
86%
Comfort
83%
Crew
88%
Entertainment
79%
Food
79%
2019 Best Airlines

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
More on the methodology
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