2019 Best Airlines
Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travelers on KAYAK.
Best Crew

Best Crew

A friendly hello can go a long way. Here are the top airlines in Middle East & Africa for the category Best Crew.
1
Qatar Airways
85.6%
"Cabin crew including the ground staff were awesome in providing best of its class customer service."
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2
Emirates
82.4%
"The crew was great in everything that they did."
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3
EL AL
81.6%
"Very responsive crew to individual needs; courteous, well-mannered crew."
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4
SAUDIA
75.9%
"The cabin Crew was awesome!"
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5
Etihad Airways
75.1%
"Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."
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6
Ethiopian Air
74.9%
"The crew was professional yet very friendly. Everything was great."
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7
Royal Air Maroc
68.8%
"Crew was friendly and efficient."
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Qatar Airways - #1 in Middle East & Africa

Based on the number and quality of airline reviews and ratings from 2018, Qatar Airways was identified as having routinely provided a superior experience to travelers in Middle East & Africa.
Overall Rating
8.3 Excellent
Based on 10,825 reviews
Boarding
84%
Comfort
82%
Crew
87%
Entertainment
83%
Food
81%
Overall
84%
2019 Best Airlines

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
More on the methodology
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