What to know about COVID-19 and airlines


As you consider current and future travel plans, stay up-to-date on flight providers’ change and cancellation policies. Here’s a list of some of our partners that are currently offering flexible policies.


(Note: As things change, so do policies. We’ll do our best to stay on top of things, but always be sure to check with a provider directly.)

Global Health Advisory – Level 4: Do not travel

If you are considering your options regarding future or upcoming travel plans…

Here’s what we know about some of our partner’s change and cancellation policies. Use this as a guide while you consider upcoming travel, to see if your trip can remain as flexible as possible to accommodate this ever-changing landscape we’re in.

Airlines with flexible change policies

Any new booking made for travel on or after March 1, 2020 can be changed without a fee. For non-refundable fates, you will keep the remaining value of your ticket for future travel which is valid up to 24 months from your flight cancellation date.

For Saver Fares purchased between February 27 and May 31, 2020, you can cancel your trip without a fee and deposit funds into your account.
For nonrefundable First Class or Main Fares purchased between February 27 and May 31, 2020, you may make a one time change with no fee or cancel your trip and deposit funds into your account.

For new bookings made through May 31, 2020, American Airlines will waive change fees for all future travel. This is available for any of the airline’s non-refundable published fares.

For new bookings made through May 31, 2020 with a departure date up to December 31, 2020, you may change both your destination and dates by completing an online voucher form. British Airways will email you a voucher valid until April 30, 2022.

Delta is offering no change fees for all tickets purchased between March 1, 2020 and May 31, 2020 for travel 1 year from the date of purchase.

Guests will not be charged a cancellation fee, and the unused value of the ticket may be applied towards the purchase of a new ticket until it expires. Tickets purchased before March 1, 2020 are valid through May 31, 2022. Ticket purchased between March 1 and May 31, 2020 are valid for two years from the ticket purchase date.

JetBlue is waiving change/cancellation fees for customers traveling through Jan. 4, 2021. Original travel must be booked on or before May 31, 2020.

Guests who book any flights before May 15, 2020 may rebook to a future travel date that must be rebooked by August 31, 2020.

Southwest never charges for changes or cancellations to a flight. Funds can be applied to future travel, as long as they cancel at least 10 minutes prior to flight departure.

When you book a flight by May 31, 2020, you can change it for free over the next 12 months.

All new flight bookings made between March 3, 2020 and May 31, 2020 will be allowed a one-time change fee waiver for any itinerary change made more than 24 hours from departure.

When considering your current and future travel plans …

stay up to date on travel restrictions and supplier change and cancellation policies. In addition to the new filters and alerts on our website, here is a list of airlines that currently offer flexible policies.


Note: As the situation changes, so do policies. We will do our best to update you of the whole situation, but always confirm the information directly with a supplier. Find more information on how COVID-19 can impact your travel on the websites of the Center for Disease Control and Prevention (CDC), the Ministry of Health and the World Health Organization.

Travel advisories and policies by airline

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If your airline isn’t listed above, find contact information here. If you booked with a provider other than an airline, please reach out to them directly for your options.