What to know about COVID-19 and rental cars

As you consider current and future travel plans, stay up-to-date on rental car providers’ change and cancellation policies. Here’s a list of some of our partners that are currently offering flexible policies and/or have updated their age restrictions.

(Note: As things change, so do policies. We’ll do our best to stay on top of things, but always be sure to check with a provider directly.)

Be sure to check the latest advisories before traveling.

Rental car providers with flexible change policies

 

Alamo is extending its existing no-fee cancellation policy to include customers with pre-paid rentals booked directly.

Avis allows travelers to change current reservations without incurring fees. For complete flexibility, their “Pay Later” option allows travelers to cancel or modify their reservation at any time with no additional fees incurred.

Budget allows travelers to change current reservations without incurring fees. For complete flexibility, their “Pay Later” option allows travelers to cancel or modify their reservation any time with no additional fees incurred.

Travelers with pre-paid rentals booked prior to March 13, 2020, can change or cancel their reservation for no fee and transfer their balance for use toward a future booking within 24 months.

Enterprise extended its existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through them.

Existing reservations can be changed or canceled free of charge up to 48 hours before pick-up.

Hertz has lowered its rental requirement to 18 years of age and waived fees for young drivers. Hertz’s pay later option has no cancellation fees, ever.

National has extended their existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through them.

Bookings made with the “Pay online” option can be change for only $0.01. Bookings made with the “Pay later” option can be changed free of charge at any time.

Travelers with pre-paid rentals booked prior to March 13, 2020, can change or cancel their reservation for no fee and transfer their balance for use toward a future booking within 24 months.

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